Yes, that is way outdated information though.
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Browse All Topics'Unable to call the function "dllinstall" in the file "C:\WINDOWS\System32\webch
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jsantora83--I am not so sure that the Resoution advice given under WinNT in the reference provided by abraham808 is so "outdated". You have little to lose by trying it.
Yes, the Event Viewer info would help. Here is the way to get the most out of Event Viewer.
Event Viewer (Start|Administrative Tools|Event Viewer). Click on "System" in the left panel. Do you see RedBall error icon(s) timestamped at the exact time the problem occurred? If so, click on the RedBall. The first message will have some data on what the problem is, but usually it is not too easy to understand. Click the blue go.microsoft.com link. On the next window click the link to send a report to Microsoft. Another window should open (though it may take some time for the information in the right panel to appear) which may offer some more understandable info and maybe even a solution.
Something simple you could do would be to run SFC /SCANNOW from a command prompt to restore any missing or corrupt XP files.
This could be the solution, http://msdn.microsoft.com/
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by: abraham808Posted on 2009-08-18 at 09:02:08ID: 25124639
Have you looked at this yet? om/kb/1796 36
http://support.microsoft.c