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Asked by nsappir in Windows XP Operating System, Microsoft Windows Operating Systems, Microsoft Operating Systems
On a client's Hp Pavillion dv6000 after being hit by some viruses I get the above BSOD (zip with dmp files enclosed) most of them are 0x00000000 interpreted by dumpchk as "porbably classpnp.sys".
The BSOD happens when A) I try to start in safe mode! B) While trying to run programs like "Malwarbytes" or "Combofix".
I tried replacing the memory module to no avail.
I'm not sure weather it is an OS problem or a hardware one.
I need an advice of weather a repair installation can solve this problem or should I try something else first.
20091111-EE-VQP-91 - Hierarchy / EE_QW_3_20080625
