Question

Display resetting

Asked by: ericpete

Dell Optiplex 760, Win XPPro, internal Intel 4 Series video, ViewSonic flat panel monitor.

The monitor likes 1280x1024. I like 1024x768 (okay, so I'm old). I keep resetting it, but when I reboot, it starts off showing 1024x768, but then switches.

It's more annoying than anything else; is there something I can do to make it permanent? Other than using my old desktop's video card?

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Asked On
2009-08-29 at 20:34:59ID24692622
Tags

monitor resolution

,

Win XP Pro

,

ViewSonic flat screen

Topics

Windows XP Operating System

,

Video Cards

,

General Computer Systems

Participating Experts
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Points
500
Comments
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Answers

 

by: coral47Posted on 2009-08-29 at 20:46:44ID: 25216296

Anything in the monitor menu about using native mode?
In the monitor tab in Windows?

 

by: ericpetePosted on 2009-08-29 at 21:39:33ID: 25216382

"Monitor menu"?

Do you mean the Display item in the Control Panel? Or the Device driver?

In neither case is there any reference to "native mode".

 

by: coral47Posted on 2009-08-29 at 21:50:30ID: 25216395

The menu on the monitor itself.
It kind of sounds like it (the flatpanel) is overriding the videocard settings.

 

by: ericpetePosted on 2009-08-29 at 22:30:01ID: 25216445

That's a thought... so I checked, and it was set to display at 1024x768.

I'm all for wild ideas... *laughing*... It's within the realm of possibility that I'm just going to have to use the other card.

 

by: coral47Posted on 2009-08-29 at 22:50:17ID: 25216482

>> ...set to display at 1024x768

Was that after you had reset it, or when the computer was off?
There might be some Preset Profiles that you can use, or it might let you create one. It's been awhile since my ViewSonic died, and I went back to a crt.   : /

 

by: ericpetePosted on 2009-08-29 at 22:57:32ID: 25216489

The computer was on. I didn't check to see what the setting was when it first booted... but what the heck...

 

by: ericpetePosted on 2009-08-29 at 23:04:31ID: 25216497

Rebooted, and as expected, it went back to 1280x1024... and the monitor settings showed that. But also as expected, it was at 1024x768 when the desktop first appeared, then went black, then reappeared at 1280x1024. That's when I looked at the monitor's settings.

 

by: coral47Posted on 2009-08-29 at 23:14:43ID: 25216516

{scratching head}   ...very strange...

It's after 2am here. I'm going to bed, and hope somebody had a brighter idea by the time I get back tomorrow night.   ; )

 

by: nobusPosted on 2009-08-29 at 23:58:36ID: 25216584

did it ever work ok?   if so, a system restore can help you

 

by: ChiefITPosted on 2009-08-30 at 04:39:02ID: 25217292

During that little black out and it coming up in a different resolution, you are changing from the generic VGA driver to a third party driver. The third party driver is operating as excpected, but you have to adjust that, not the settings when you right click the desktop.

This is how you do it:

right click desktop>>go to properties>>click on settings tab>>

Now identify the monitor by clicking on the "identify button". You may have multiple monitors active with different resolutions. This is why you want to identify them.

Now click on the "Advanced" button. On that screen you should be on your third party drivers. Now click on LIST ALL MODES button. That should tell you the resolutions you see.

Your problems may be, you have two active monitors, one with 1024x768 resolution and the other with 1280x1024. The other problem may be the third party driver is overriding your settings of 1024x768.

 

by: nobusPosted on 2009-08-30 at 04:52:32ID: 25217328

you can also try this :
in device manager, click on view>show hidden devices
now look in device manager for old monitors, and delete them

 

by: ericpetePosted on 2009-08-30 at 09:08:30ID: 25218123

nobus,

This is a new system; doing a restore will give me exactly what I currently have. There has been only one monitor connected to it.

ChiefIT,

Interesting. There are two listings for Intel 4 Chipset. The one I am currently using has settings for 800x600 (I'm not that old), 1024x768 and 1200x1024 (which is the setting the system keeps resetting to). I played around by clicking Advanced, and changed the setting from 96 dpi to 120 dpi (no effect) and even to 150% of normal (about 144 dpi) -- but in terms of how type is displayed, it made no difference.

The other version of the Intel 4 Chipset has any number of other choices, but it will only "apply" the lowest level (640x480 with Low 8-bit color), and even that doesn't take; I'm not even given the chance to answer the question about whether or not I want to save my new settings.

Where this is really annoying is visiting most websites, because even with the manually set 1024x768 resolution, I'm having to do a Ctr+ to increase the type size.

ep

 

by: ChiefITPosted on 2009-08-30 at 17:32:57ID: 25220006

OK, so you are adjusting the wrong port.

Some cards have two ports. One could be a DVI and the other a VGA, or you could have two VGA ports, or you could have two on board video.  Your computer is on port 2 and you are adjusting port 1. Even with that port NOT attached, it will still clone port 1. So, right click monitor two and select attach. Now, change the video display settings to what you desire.

This is why it was important to identify the monitor when you bring up the settings for them. That little identify button will save you some confusion.

 

by: coral47Posted on 2009-08-30 at 18:04:26ID: 25220102

Interesting...

 

by: ericpetePosted on 2009-08-30 at 20:31:04ID: 25220405

ChiefIT,

I think we had a breakdown in communication.

I'm currently using "port 2"; it has three choices (abbreviated here using the horizontal measurement): 800, 1024 and 1280. The default is 1280, and I have to reset it every time I boot to 1024 -- the "Apply" doesn't stick.

"Port 1" APPEARS to have about a dozen settings, ranging from 640x480 with essentially eight colors, to who knows what. However, the ONLY choice that is ever applied is 640x480. I don't consider it an alternative under those circumstances.

So... I'm back to my original question. How to make this stick at 1024?

ep

 

by: coral47Posted on 2009-08-30 at 21:31:07ID: 25220527

Don't know if it will help, but the next things I would try:
- update OR go back to an earlier version, of the Intel 4 Series video drivers (if possible).
- delete the ViewSonic from Device Manager, reboot, and let Windows reinstall.
- if the Monitor is listed correctly as a ViewSonic (PnP?), see if there is a Generic Flat Panel or even a Generic Monitor inf that will work, instead.

 

by: ChiefITPosted on 2009-08-31 at 00:32:00ID: 25221027

Coral47:

Have you seen the viewsonics die too? It appears like you go through POST and everything else goes blank. I had four of them do this on me.

 

by: ericpetePosted on 2009-08-31 at 07:59:02ID: 25223298

coral47,

I'll try to roll back drivers, but I'm not holding out much hope, since it's done this since the day I turned on the box.

Interestingly, there were four monitors listed -- three PnP ones and the "default" one. I removed all four and rebooted... and all four came back. I changed the properties on one to find the ViewSonic, which was successful, but in Display, there doesn't seem to be anyway to select it.

coral47 / ChiefIT,

I've had several ViewSonics over the years, and have never had a problem with them. Actually, I really like the monitor -- except for this business of having to reset it every morning. I might just put the old video card in the box and be done with the hassle.

ep

 

by: coral47Posted on 2009-08-31 at 18:57:23ID: 25228042

>> Have you seen the viewsonics die too?

Sort of.  Mine went all streaky and jittery. I made the mistake of setting it on the floor until I could get some time to 'pop the cover', at which point a cat used it for a springboard, pushing the screen into the corner of something near it, while I was at work.   : /

>>  might just put the old video card in

Worth a shot.   ; )

 

by: ChiefITPosted on 2009-09-01 at 01:17:01ID: 25229411

I assume you have a two port video card that was split into four ports. I use these types to disply multibeam data for three-dimensional redering.

You see four ports. one is cloned to the other.

If you right click on the desktop and go to properties and then select the settings tab. You right click on the greyed out ones and make sure they are ATTACHED.

Now if you select identify, you can see what number monitor it is.

There are two options to these monitors. One is extended desktop, the other is a clone. A clone will have the same settings as the master it is cloned from.

After you identify the monitor, you can unclone it, or you should be able to manipulate the settings.

 

by: ericpetePosted on 2009-09-01 at 11:38:33ID: 25234578

ChiefIT,

You assume incorrectly. What I have is a single video connection on the motherboard, and I did put the video card from my old machine in the box -- but apparently I'm going to have to play with that configuration, because while the Dell splash screen came up (which has never happened using the Dell video connection) nothing else did -- just a black screen. But that's getting off the topic a bit...

So... only one video connection -- that which comes on the mother board.

ep

 

by: ChiefITPosted on 2009-09-01 at 12:09:06ID: 25234865

The black screen is the result of having the wrong Default screen set. Log into safe mode with VGA support. That will load the generic Microsoft VGA driver. Then, select your MB port as the deafault port.

Once done, you can install a card. Leave the VGA port on the MB as the default port so you can go back to it.

Your card will come with options to adjust all ports for video. You can either clone the desktop or make an extended desktop. Cloning will hold the data of the other. In other words, you will see the same video settings (i.e 1024X768), If you clone those settings.

The Identify button IS a GOD SEND. Make sure you make use of it to identify what port you are in. Then, you can adjust the settings for that particular port, (unless it is a clone of another).

It took me a little bit of getting use to this as well.

Safemod is a God Send as well. With Safemode, you can go into the default configuration, meaning the MB video and start over. So, make use of that as well.

 

by: ericpetePosted on 2009-09-01 at 13:05:25ID: 25235401

"...The black screen is the result of having the wrong Default screen set..."

I figured it was something like that.  At this point, I have only one monitor, so I'm not terribly concerned about the extended desktop -- I just want to stop having to reset the damn screen every morning... *laughing*

I'll play some more this evening -- assuming I get caught up on the day's work -- and will let everyone know the results.

ep

 

by: ChiefITPosted on 2009-09-02 at 17:20:58ID: 25246940

let us know if anything else we can do.

 

by: ericpetePosted on 2009-09-02 at 21:44:08ID: 25247941

It's getting annoying, to be honest. I happened to look at the Premium skin tonight, and even after resetting the monitor to 1024x768, I had to click Ctrl+ three times to make it legible. I'm about ready to just turn off the onboard video and use the card....

 

by: ChiefITPosted on 2009-09-04 at 21:45:52ID: 25264981

That might be a good bet to turn off on board video and use the card. I believe you have to do this in BIOS.

 

by: ericpetePosted on 2009-09-08 at 19:53:52ID: 25287927

Guys,

I'm buried and not getting around to take care of this, but I'm reasonably certain I have a solution, and I have no need to keep this open (if I need to, I'll just open another one).

Thanks for all your help!

 

by: coral47Posted on 2009-09-08 at 20:21:33ID: 25288009

Thanks, and good luck.   : )

20120131-EE-VQP-002

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