perform system file check
wht is that antivirus ur using ?
start > run > SFC /scannow.
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C000021a fatal system error in WIN XP pro sp2
Hello Experts,
I have just installed a clean install of win xp sp2 on my dell vostro 1500. it worked fine for 2 days, but this morning when i started computer , it starts and as soon as i c my desktop, i get a blue screen saying this message:
"c000021a fatal system error, the windows subsytem process terminated unexpectedly - 0x7c9101b3 0x0069f28c"
the dumping process started ... and it does that restarts and does the same again.
I have already did repair install of xp. after when i started the system and logged in under my user name, i get the same error again.
so i decided to see if i can login using safe mode. and thats when i discovered some pretty strange issue. here i will explain in detail.
first: If i use administrator account and login in the safe mode... it works and one Local Disk ( C: ) in My Computer.
second; If i use my user account ( Tammu) whose has admin rights and login in safe mode... it works but unde My Computer i see 2 Local Disks ... namely C and E.
The Local Disk( E) has icon with a drive that has a red circle over it with a white question mark in the red circle. if i right click on it and select properties, it shows used space 0 and free space 0.
i have no idea how i have 2 local disks.
i have an external Western Digital Hard Drive , but i set it up to show as (T) under disk management and it works fine.
please can some one help me out. I appreciate it.
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Answers
what was the reason for reinstalling XP ?
how does that 2nd disk show in disk management?what properties?
also, your disk can be dying, test it with the proper diag from the ubcd : http://www.ultimatebootcd.
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by: authen-techPosted on 2009-09-04 at 17:52:48ID: 25264467
I've seen this fixed in several ways.
http://support.microsoft.c
If you have only used it for 2 days and you dont have any data on the drive...I can honestly say the easiest thing would be to nuke and pave. Reinstall Windows from scratch after formatting the drive. I would also make sure you get all the windows updates when you are done.