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Asked by Fritch84 in Windows XP Operating System, General Laptop, PC Laptops
Hi Guys,
One of our users has a HP 6730s laptop that was purchased ~4 months ago. Everything was running fine up until the last month when suddenly (at irregular intervals) the screen will just go black or fuzzy forcing a hard reset. Sometimes we can go 4 days without it happening, others it will occur 3 times daily.
I was directed by HP support to the driver page for this particular model to try re-installing the chipset drivers and graphic drivers. I ran and installed the chipset drivers fine, but the graphic drivers' executable will load and then prompt "machine does not meet minimum requirements."
Is there anything else I can do to solve the problem? Is this a known caveat for this particular model that simply needs replacing? Why don't the graphics drivers install?
20091118-EE-VQP-93 - Hierarchy / EE_QW_3_20080625
