Hi Guys,
One of our users has a HP 6730s laptop that was purchased ~4 months ago. Everything was running fine up until the last month when suddenly (at irregular intervals) the screen will just go black or fuzzy forcing a hard reset. Sometimes we can go 4 days without it happening, others it will occur 3 times daily.
I was directed by HP support to the driver page for this particular model to try re-installing the chipset drivers and graphic drivers. I ran and installed the chipset drivers fine, but the graphic drivers' executable will load and then prompt "machine does not meet minimum requirements."
Is there anything else I can do to solve the problem? Is this a known caveat for this particular model that simply needs replacing? Why don't the graphics drivers install?
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Hi Raiden69,
I'm sure it was the XP version that I downloaded - I'll try downloading again just to be sure.
Regardless, the release date for this driver is before we even bought the laptop - so in theory it should have already been loaded and makes me think that this will achieve nadda. I'll update you shortly to see if I did accidently download the wrong OS version.
Let me know ,what is your configuration ?
Yo can able to boot ? when it appear the black screen?
I hope you having Windows Vista
So just try this,
Control Panel, choose classic view -->Choose Power options -->Go to Balance Options -->click Change Plan setting -->Then click change advance power settings -->Stroll down to Processor Power Management -->Click on minimum processor state, it should be 5% (DefaulT), change that to 100% -->Click on maximum processor state, it should be 5% (Default), change that to 100%
Click Apply
Clikc OK
It may driver or hardware problem, Why can't you contact customer support
http://welcome.hp.com/coun
afthab - yeah I guess I'll have to contact them again. I just wanted confirmation that I've exhausted all 'quick-fixes' and didn't overlook anything stupid, like download the wrong drivers.
I'll have to try the system restore tomorrow - it's near closing time here in Sydney. Thx for your suggestions.
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by: raiden69Posted on 2009-09-16 at 23:19:12ID: 25353227
Hi
As far as I know this message that you get, normally appears when you try to install a Vista driver on XP and other such cases.
Did you get the drivers from Here: http://h20000.www2.hp.com/
This is all the XP drivers for your laptop.
Otherwise I would suggest you run windows updates on teh machine and then try to install the driver again.