Question

igxprd32 graphics error

Asked by: Bowen1973

hi,  
i keep getting this error on the ops directors laptop.

"The driver igxprd32 for the display device \Device\Video0 got stuck in an infinite loop. This usually indicates a problem with the device itself or with the device driver programming the hardware incorrectly. Please check with your hardware device vendor for any driver updates."

this either throws all his display out or completly locks his laptop and strangely enough locks when he prints something?!

the laptop is a Compaq 610 with a Mobile Intel 965 express Chipset.  It came with Vista but rolled it back to XP with the disc that came with the laptop.  I have tried updating the drivers from the compaq site but still no joy.

Please help...
I have updated the graphics drivers

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Asked On
2009-09-17 at 08:41:19ID24740245
Tags

intel drivers

,

graphics

,

windows.

Topics

Windows XP Operating System

,

Drivers

,

Windows Vista

Participating Experts
3
Points
500
Comments
5

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Answers

 

by: jamietonerPosted on 2009-09-17 at 08:57:05ID: 25357615

Remove the current driver and reinstall the latest driver from Intel(most oems are a few revs behind). If you continue to get the error either the video card has gone bad or there is an issue with the video driver and some other piece of software or driver.
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=17353&ProdId=2800&lang=eng

 

by: ram_keralaPosted on 2009-09-17 at 09:06:44ID: 25357720

It could be due to lower version of BIOS also, you will be able to download the latest Firmware for BIOS and update the chipset drivers, and install latest Display drivers

 

by: kadadi_vPosted on 2009-09-17 at 09:46:35ID: 25358212

 

by: Bowen1973Posted on 2009-09-21 at 08:55:46ID: 25384266

cool

thanks for the input.  as soon as i get hold of the bosses lappy i'll give it a try and will get back to you with the outcome.

thanks - mark

 

by: Bowen1973Posted on 2009-09-24 at 14:54:17ID: 31630087

seems to have solved the problem so far, buttime will tell.....  thanks for your help.

20120131-EE-VQP-002

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