Question

Tray icon shows volume muted, but I hear sound...

Asked by: cidlockie

Nothing major this, just a minor annoyance. When my Asus laptop boots to Windows (XP, SP3), the Volume icon in the tray includes the crossed red circle, indicating volume is muted. However, it's not muted - anything I do with sound produces sound from the speakers.

Opening the Master Volume controls shows the Mute all tick box as checked. I can mute the volume easily enough by unchecking and checking that box again. But what I want is either the machine to boot up without the mute icon showing, or to boot up with mute actually in effect (that would be my preference).

The tray also includes Realtek HD Audio Manager which seems to control the sound on the laptop so that's likely related, but no settings in that seem to control muting the sound on startup.

I have already ensured the audio driver is up to date from the Asus website.

Just a gripe as I say, but any suggestions gratefully recieved.

cid.

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Asked On
2009-10-12 at 14:37:54ID24806085
Tags

Windows XP

Topics

Windows XP Operating System

,

PC Laptops

Participating Experts
3
Points
135
Comments
14

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Answers

 

by: DanCh99Posted on 2009-10-12 at 15:37:25ID: 25555680

check your playback devices.  Also try uninstalling the Realtek software and then see if the Windows tools are ok.  

 

by: cidlockiePosted on 2009-10-13 at 00:51:02ID: 25557746

If by 'check your playback devices' you mean check whether they're functioning properly in Device Manager, they are.

Will uninstalling the Realtek software have no detrimental effect on performance?

 

by: compuiterPosted on 2009-10-13 at 04:21:19ID: 25558741

Reinstall your drivers, driver magician or driver genuis help

 

by: ConsultPCPosted on 2009-10-15 at 07:14:27ID: 25580700

Maybe your sound playback default device (Volume control ->Options -> Properties)  is set to other sound card (modem's perhaps) and you are muting something else.

 

by: cidlockiePosted on 2009-10-15 at 07:57:14ID: 25581196

When I open up Volume control ->Options -> Properties, Mixer device is Realtek HD Audio output. The only other option available is Realtek HD Audio input.

I tried reinstalling the drivers too, and that did nowt.

 

by: ConsultPCPosted on 2009-10-15 at 12:54:32ID: 25584129

Uninstall the driver. Restart the computer. The sound still playing? This should indicate a driver/windows  problem. If so, reinstall the windows using the original provided drivers.

 

by: cidlockiePosted on 2009-10-16 at 01:57:21ID: 25587813

I'm not reinstalling Windows just for this, that's a giant overkill just to get rid of an annoying icon.

Thanks for the help all. It sounds like beyond reinstalling drivers (which, as I said, I tried to no avail) there's no solution to this. I was wondering if anyone had encountered it before but it doesn't sound like anybody has.

 

by: ConsultPCPosted on 2009-10-16 at 03:41:41ID: 25588231

Noap, it's pretty rare. So long!

 

by: compuiterPosted on 2009-10-16 at 07:47:56ID: 25590052

Can you paste a screen shot showing your tray system and you volume configurations also device manager showing your audio drivers?

 

by: compuiterPosted on 2009-10-18 at 08:54:15ID: 25600257

You can aslo read this:

http://winhlp.com/node/16

 

by: cidlockiePosted on 2009-10-21 at 03:58:18ID: 25622573

Well it's finally fixed, though I'm not certain quite what fixed it. I reinstalled the drivers again, didn't work. I fiddled about in the Device Manager trying to uninstall and reinstall anything vaguely related and messed about with all the settings, and still nothing on the next reboot.

But I then reinstalled the drivers a third time, and this time it fixed it, so whether the drivers finally took or my fiddling around sorted it I couldn't say.

Still, all's well that ends well. Thanks all for the help.

 

by: compuiterPosted on 2009-10-21 at 07:58:48ID: 25624596

So you are saying that you did what i recomended?

 

by: cidlockiePosted on 2009-10-21 at 08:10:01ID: 25624729

Well, first I did what DanCh99, and that's closest to what actually worked I think. I hope you agree that splitting the points between all three people who helped is fair.

 

by: compuiterPosted on 2009-10-21 at 08:31:42ID: 25624986

Yep thats fine for me

20120131-EE-VQP-002

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