Have you tried reinstalling XP from scratch
Also what lead to this happening ? did it follow a driver/software/hardware update or did it simply happen out of the blue (no pun intended)
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XP Pro freezes after XP-logo with blue screen and mouse cursor.
Hi!
HP computer will no longer start. It freezes after the XP-logo with a blue screen and a mouse cursor (Not BSOD). The mouse did work from start but not anymore when I moved the computer to my work bench with a different USB-mouse (haven't tried with original mouse but since I couldn't do anything with the mose I don't think that will make a difference).
Nothing happens with CTRL+ALT+DEL. Only way to shutdown/restart is to press power button for 6 sec.
I've made a clone to another HDD: same result.
I've tried to repair the Windows installation with Windows CD: same result.
I've tried to run CHKDSK /p and CHKDSK /r and fixboot c: from repair console: same result.
I've removed (but not changed) the two RAM modules, one at atime: same result.
No hardware or software changes to the computer prior to the problem.
Any suggestions?
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Answers
OK, I guess I'm either missing something or just slow.
"did work from start but not anymore when I moved the computer to my work bench with a different USB-mouse (haven't tried with original mouse but since I couldn't do anything with the mose I don't think that will make a difference)."
Why have you not tried the original mouse? There could very well be a problem with the mouse you are using. I would, at a minimum, boot it using NO mouse and see what happens. Then try the original. Bad USB devices are very often the cause of this type of problem.
- There is no hardware I can remove if I want the computer to start.
- The mouse did work (it at least moved the cursor) at the original location but when I moved the computer I didn't bring the mouse. The mouse I'm now using works fine with any other computer. Anyway the computer still freezes with no USB devices attached.
- Getting a comment like "Have you tried reinstalling XP from scratch" in a forum like this (after explaining what I've tried to do to solve the problem, is like a car mechanic asking "Have you tried to buy a new car?"
The computer (and mouse) works fine when booting from e.g. CD
Guys... the SP3 installation is the problem. Many computers got the same issue. This could indicate the need of the postponed re-installation of the OS. It is good that you had that system restore point, but I know many cases where System Restore is deactivated from security reasons. Anyway, may I advise you do a fresh install and loose a lot more problems? Good luck!
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by: houssam_balloutPosted on 2009-10-15 at 04:11:57ID: 25579265
had you removed all hardware and give a try...