Question

sudden weird behavior

Asked by: BryceRichert

tried shutting down computer and it said "you do not have permission to shutdown or restart this computer"

also, I couldn't open up IE or other apps.

when I tried clicking on the start button and opening up a program, it would say, "cannot create shortcut here", like it was trying to make a shortcut on the desktop.

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Asked On
2009-10-15 at 14:49:56ID24816530
Topic

Windows XP Operating System

Participating Experts
3
Points
500
Comments
3

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Answers

 

by: optomaPosted on 2009-10-15 at 15:59:36ID: 25585711

Maybe a virsus or malware causing issue.

You could try booting into safe mode and at the yes/no prompt select no to launch system restore.
Try restoring back a day or so before this happened.

If system is responsive after system restore try running some anti virus/malware scanners:

nod online scan http://www.eset.com/onlinescan/
Malwarebytes http://www.malwarebytes.org/mbam-download.php
Superantispyware http://www.superantispyware.com/

 

by: rpggamergirlPosted on 2009-10-15 at 16:58:08ID: 25585968

Just suddenly?
Is System Restore turned on? Try rolling back to a date just before this happened and see if it corrects the issue.


Yes, it's also a good idea to rule-out nasties,
Please download ComboFix by sUBs:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
(If it doesn't run, re-download and rename before saving to your desktop)

Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log and attach it in your next reply by pasting it in the "Code Snippet" or "Attach File" window.
Re-enable all the programs that were disabled during the running of ComboFix..

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.


If needed, here's the Combofix tutorial which includes the installation of the Recovery Console:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

 

by: pln1146Posted on 2009-10-16 at 21:02:30ID: 25594719

In control panel if you can get into safe mode click Adminstrative Tools and check the Event viewer logs carefully. Post any comments that report problems.  Have you made any changes at all to this computer in terms of downloads, software or hardware lately?  One of the best password recovery tools is Spotmau Power Suite.  

20120131-EE-VQP-002

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