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7.6

need help with LAN connection problems, network driver installation, etc.

Asked by nickg5 in Windows XP Operating System, Computer Modems, Peripherals, DSL Lines / Cable Internet

I lost ability to connect to my local network, cable modem.
Their tech support directed me to control panel > network connections > LAN > right click > disable.
I can not disable the connection. I get this error:
Not possible to disable connection. Connection may be using one or more protocols that do not support plug and play or may have been initiated by another user or system account.
They said it could be their modem or my computer and suggested the repair shop.
And to try installing my Intel Motherboard network disc.
When I install the disc I can find a LAN folder but beyond that I have no idea how to install the network driver.
Can anyone help there?
What other cause is there?
In the mean time, I borrowed my father's computer to get here.
My other computer has Windows XP and this one has Vista.
The only thing I did right before the connection problem was to test another monitor. The cable modem tech support said it was just a coincidence and monitor was not related to the connection problem. I shutdown properly and rebooted properly before and after switching monitors.
The shop where I bought the computer is out of business.
So, if I take it to a shop what ways are they going to diagnose the problem, that some wizard on EE can not advise?



Thanks.
 
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Solution Provided By: coral47
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