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8.7

secure tools virus infection also known as spywareprotect2009

Asked by cyborama in Windows XP Operating System, HijackThis Software, Networking Security Vulnerabilities

Hello there I have been batteling a serious virus infestation and have sizzled it almost completely out except for this one file called Nsrbgxod.bak that seems to be constantly resurfacing in normal mode and getting deleted when computer shots down and not resurfaced in safe mode.  Here is the issue


A friend of mine ended up with secure tools on their computer a rogue antispyware. Anyway come to find out this perticular infection seemed to be the worst of its kind infecting the system with at least 20 virus's, trojans, downloaders, etc.. some of which were backdoor.bot, trojan.zlob.h, trojan.vundo.h, trojan,agent, malware.trace, disabled,security, etc...

Anyway initially this virus locked me down from doing anything and everything even gave me the blue screen of death when attempting to do a fix via safe mode. Finally to make a long story short I penetrated this virus by finding a shortcut to its true location that was generated on the desktop don't know how it happened but it sure helped me to get onto first base.

After spending quite some time in safe mode putting the computer through various iterations of malwarebytes and finally being able to progress to normal mode loading on spy doctor, and finally being able to uninstall and reinstall my norton internet security 2009 and get the latest updates successfully I was able to do extreme injury to this virus.

In fact after scanning it multiple times with malwarebytes,spy doctor, norton antivirus, and lavasoft adaware in normal mode I seemed to get it down to malware bytes telling me I had one infection which happened to be the disabled.security strain.

As of the latest scan I did however I finally saw malwarebytes not showing that infection but showing a low risk one of Trojan.agent at which time I decided to do another session of scans with these antispyware, malware, etc.. programs.

The one thing that does seem persistant and concerning to me is this error I get upon windows load in normal mode which says the following:

----------------------------------------------------------------------------------------

The application or DLL c:\docume~1\networ~1\ntuser.dll is not a valid windows image

error loading c:\docume~1\networ~1\ntuser.dll %1 is not a valid win 32 application.

----------------------------------------------------------------------------------------

Now my guess is from what I have been researching in regards to these viruses I was invested with is that this particular message could indicate that a virus crumb or trojan crumb that steals information is still somehow lodged in my system after all that.

The other interesting tidbit is that when I am about ready to shutdown the computer I get like 3 different critical stops alerting me to memory references that could not be written to particular addresses which I didn't write down here.

I generated a log using hijackthis just after I rebooted from a hopefully cleaned trojan.agent which was found by malwarebytes. I had previously scanned (within the same windows session without reboot) with the latest of norton internet security 2009 as well as spy doctor with its latest definitions and found 0 threats but when I scanned with malware bytes found this one threat which I than restarted the computer generated this hijack log I will post below.

So I am presently doing one more scanning session with these 3 virus scanners I have installed just to double check them.

What I need to know is if you guys know anyway of finding a patching security breaches that this virus may have opened or I should say did open since it was such a nasty virus.

For now here is the hijack this log

------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:08 PM, on 10/20/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\AOL\1252598573\ee\AOLSoftware.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://amazingdiscoveries.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O1 - Hosts: ::1 localhost
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1252598573\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [calc] rundll32.exe C:\WINDOWS\system32\calc.dll,_IWMPEvents@0
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [calc] rundll32.exe C:\DOCUME~1\NETWOR~1\ntuser.dll,_IWMPEvents@0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
O20 - AppInit_DLLs: c:\windows\system32\kohumoki.dll
O21 - SSODL: pibogegan - {d338034b-eb35-4041-a1f0-8ebc7d6b04e1} - c:\windows\system32\kohumoki.dll (file missing)
O22 - SharedTaskScheduler: gsajkfh873whdngo8wuidgs4rgfr4 - {A2234B15-23F2-42AD-F4E4-00AAC39C0004} - (no file)
O22 - SharedTaskScheduler: gahurihor - {d338034b-eb35-4041-a1f0-8ebc7d6b04e1} - c:\windows\system32\kohumoki.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Unknown owner - C:\Program Files\Norton Internet Security\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Network Proxy (ccProxy) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
O23 - Service: COM Host (comHost) - Unknown owner - C:\Program Files\Norton Internet Security\comHost.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
O23 - Service: Norton Protection Center Service (NSCService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (file missing)
O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: plasservice (ZeppelinService) - Unknown owner - C:\Program Files\Common Files\ParetoLogic\PLAS\plasservice.exe (file missing)
--
End of file - 9991 bytes
-----------------------------------------------------------------------------------------

on a side note I am getting rid of the ParetoLogic as it did not settle well in my system in regards to executing or uninstalling so am getting rid of this manually via the registry and files ont he computer. This was suppose to be a special tool to zap this trojan.vundo.h virus but apparently did not work well with my system.

Anyway hopefully that gives you enough information to help me out for the most part to know if my computer is now safe to re enable the internet and go do normal routines of nonsensitive and sensitive computer tasks such as online banking, browsing, etc...

By the way this is fully for my friend though I see I changed into first person here a couple times.

Anyway whatever help you can offer would be great more to know if I can let my friend know if its safe to surf the internet or know for me if its safe for me to go to microsoft site and get the latest service pack without the fear of being redirected by the virus to some malicious site as I have read the one I got seems to have the capability of doing.

Thanks,

Bo
 
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[+][-]10/21/09 04:12 PM, ID: 25629421Accepted Solution

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Zones: Windows XP Operating System, HijackThis Software, Networking Security Vulnerabilities
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Solution Provided By: David-Howard
Participating Experts: 3
Solution Grade: A
 
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