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9.4

Computer Boots up to Blue Screen (Not BSOD) with just mouse on screen

Asked by Jthaya in Windows XP Operating System

Tags: Interface gone, blue screen

Well the computer in Question is a Gateway E-4000 with Windows XP Pro SP3. All the updates are current. The only current software that was changed on here was Microsoft Dynamics was updated about a month ago. So when you boot the computer up it goes through its normal process to boot then when it gets to the log in part it just sits there with the mouse on the screen and no log is available. I have left the computer on for 24 hours and still nothing.

Have also tried booting into safe mode but same issue boot up to black screen with safe mode in all the corners with the mouse and no log in. Pressing Crtl Alt Del does nothing on either screen too.

I have also tried to use the Repair off the XP disc with no luck. it goes through and shows its reapairing the install then when it gets to the part where is should be showing some interface there is nothing.
[+][-]10/22/09 08:42 AM, ID: 25635527Expert Comment

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[+][-]10/22/09 08:44 AM, ID: 25635542Expert Comment

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[+][-]10/22/09 09:26 AM, ID: 25636022Expert Comment

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[+][-]10/22/09 09:58 AM, ID: 25636355Expert Comment

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[+][-]10/22/09 10:16 AM, ID: 25636558Accepted Solution

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About this solution

Zone: Windows XP Operating System
Tags: Interface gone, blue screen
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Solution Provided By: BitsBytesandMore
Participating Experts: 4
Solution Grade: A
 
[+][-]10/23/09 08:32 AM, ID: 25645388Expert Comment

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[+][-]10/23/09 08:51 AM, ID: 25645600Expert Comment

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[+][-]10/23/09 09:11 AM, ID: 25645809Expert Comment

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[+][-]10/23/09 09:40 AM, ID: 25646082Expert Comment

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