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Asked by naveenraj in Windows XP Operating System, Microsoft Operating Systems
HI experts, I had my laptop Sony vaio with Windows xp professional version 2002 service pack 2 crash yesterday and could not restart properly afeter the reboot.
I coulld see the system coming up and could run task manager but explorer.exe is not running in the task manager. When I tried running explorer by opening File -> New task -> explorer.exe it throws an exception as dont have permission to do that. I run cmd prompt and tried to run exploere. exe , that too gave me the same err as Access is denied.
I restarted the PC and pressed f8 to go to safe mode, but I could not go to safe mode and it ends up in blue screen with contact system administarator message.
Can anyone help in bringing my computer to original state please? Want to know how I could run to safe mode and bring my laptop to normal.
Thanks in advance.
20091111-EE-VQP-89 - Hierarchy / EE_QW_3_20080625