Question

problem csn't remove spyware and need to run combofix

Asked by: roberttownsend

have a customer's computer that someone removed vipre and installed avg and the computer is in bad shape, I have cleaned on it with online scans and various spyware products, but the folder icon is moissing from control panel, system restore is disabled and many item's are locked, can't remove or install anti vir,  can get on the net and have a highjack log file,
is combofix better, I urgently need assistance
thanks

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Asked On
2009-11-01 at 17:05:36ID24862532
Topics

Windows XP Operating System

,

HijackThis Software

Participating Experts
3
Points
500
Comments
25

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Answers

 

by: jaynirPosted on 2009-11-01 at 17:08:36ID: 25716474

i had the same issue. after running combofix , it ran well . i had to run other anti spyware after that to clean all spywares.
but definitely combofix is way better.

 

by: TheNauticanPosted on 2009-11-01 at 17:43:02ID: 25716608

If you can slave this drive to your own and run scans that way, this will clean most everything. Otherwise, get UBCD4Win and add the malwarebytes plugin and the antivirus plugins and boot and scan with that. Provided nothing important was deleted, you'll be all set.

 

by: roberttownsendPosted on 2009-11-01 at 18:03:43ID: 25716665

forgot to mention that I'ved slaved the drive and run online scans and regular scans with nod 32m and vipre & spybot& malware .org and removed stuff but I still can't turn on the folder view or edit the registry and so forth

 

by: jaynirPosted on 2009-11-01 at 18:28:18ID: 25716744

run combofix.

 

by: roberttownsendPosted on 2009-11-01 at 18:58:07ID: 25716819

I've never run combo fix

 

by: rpggamergirlPosted on 2009-11-01 at 19:27:18ID: 25716914

We can't compare Hijackthis to Combofix as these are 2 totally different scanners.
Hijackthis is more of a diagnostic tool and right now it isn't a very good one at that as a lot of nasties can hide from its scan.


As already suggested use Combofix.
Please download ComboFix by sUBs:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
(If it doesn't run, re-download and rename before saving to your desktop)


Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log and attach it in your next reply by pasting it in the "Code Snippet" or "Attach File" window.
Re-enable all the programs that were disabled during the running of ComboFix..

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.



If needed, here's the Combofix tutorial which includes the installation of the Recovery Console:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

 

by: roberttownsendPosted on 2009-11-03 at 18:56:58ID: 25736024

I have tried to uninstall avg 8 and can't uninstall it, even with revo
combo fix says viper is still there but it's not in the add remove window in control panel
I have a hard drive that has a copy of the above installation,  and I hope to get it cleaned up and rerplace the still slightly cleaned up one they are using now

 

by: jaynirPosted on 2009-11-03 at 19:03:10ID: 25736047

go to taksmgr and see the processes where you may find viper, kill that and run combofix.

 

by: rpggamergirlPosted on 2009-11-03 at 23:44:15ID: 25737190

Can you attach the Combofix log here so we can check it?

The log should be in --C:\Combofix.txt

 

by: roberttownsendPosted on 2009-11-04 at 06:52:42ID: 25739848

I got combofix to run inspite of avg and vipre  
here's the log after the combofix ran  



ComboFix 09-11-03.03 - Winston Kao 11/04/2009  9:33.1.1 - NTFSx86
Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.767.408 [GMT -5:00]
Running from: F:\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Sunbelt VIPRE *On-access scanning enabled* (Updated) {964FCE60-0B18-4D30-ADD6-EB178909041C}
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-277286286-2772981844-1850315647-1001
c:\windows\COUPON~1.OCX
c:\windows\CouponPrinter.ocx
c:\windows\syssvc.exe
c:\windows\system32\gijeluhe.exe
c:\windows\system32\haviwako.exe
c:\windows\system32\mesekaho.dll
c:\windows\system32\pagifali.exe
c:\windows\system32\wejiwulo.dll

.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}
-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226EE}


(((((((((((((((((((((((((   Files Created from 2009-10-04 to 2009-11-04  )))))))))))))))))))))))))))))))
.

2009-11-04 14:14 . 2001-08-17 18:57      16128      ----a-w-      c:\windows\system32\drivers\MODEMCSA.sys
2009-11-04 14:14 . 2001-08-17 18:57      16128      ----a-w-      c:\windows\system32\dllcache\modemcsa.sys
2009-11-04 14:12 . 2001-08-17 18:28      871388      ----a-w-      c:\windows\system32\drivers\BCMDM.sys
2009-11-04 14:12 . 2001-08-17 18:28      871388      ----a-w-      c:\windows\system32\dllcache\bcmdm.sys
2009-11-01 23:29 . 2001-08-17 18:28      771581      ----a-w-      c:\windows\system32\dllcache\winacisa.sys
2009-11-01 23:28 . 2001-08-17 18:49      24576      ----a-w-      c:\windows\system32\dllcache\viairda.sys
2009-11-01 23:27 . 2001-08-17 18:58      22912      ----a-w-      c:\windows\system32\dllcache\umaxpcls.sys
2009-11-01 23:26 . 2001-08-17 19:01      241664      ----a-w-      c:\windows\system32\dllcache\tosdvd02.sys
2009-11-01 23:25 . 2001-08-18 03:36      53760      ----a-w-      c:\windows\system32\dllcache\sw_wheel.dll
2009-11-01 23:24 . 2004-08-04 11:00      5632      ----a-w-      c:\windows\system32\dllcache\smierrsy.dll
2009-11-01 23:23 . 2001-08-17 17:50      104064      ----a-w-      c:\windows\system32\dllcache\sisgrp.sys
2009-11-01 23:22 . 2004-08-04 03:59      43136      ----a-w-      c:\windows\system32\dllcache\sbp2port.sys
2009-11-01 23:21 . 2001-08-17 17:12      19017      ----a-w-      c:\windows\system32\dllcache\rtl8029.sys
2009-11-01 23:20 . 2004-08-04 05:56      363520      ----a-w-      c:\windows\system32\dllcache\psisdecd.dll
2009-11-01 23:19 . 2001-08-18 03:36      41984      ----a-w-      c:\windows\system32\dllcache\ovui2rc.dll
2009-11-01 23:18 . 2001-08-17 18:47      9344      ----a-w-      c:\windows\system32\dllcache\ntapm.sys
2009-11-01 23:17 . 2001-08-17 18:49      19968      ----a-w-      c:\windows\system32\dllcache\mxnic.sys
2009-11-01 23:16 . 2001-08-17 17:12      164586      ----a-w-      c:\windows\system32\dllcache\mdgndis5.sys
2009-11-01 23:15 . 2004-08-04 03:58      14848      ----a-w-      c:\windows\system32\dllcache\kbdhid.sys
2009-11-01 23:14 . 2001-08-17 17:12      100936      ----a-w-      c:\windows\system32\dllcache\ibmtok.sys
2009-11-01 23:13 . 2001-08-18 03:36      324608      ----a-w-      c:\windows\system32\dllcache\hpojwia.dll
2009-11-01 23:12 . 2001-08-18 03:36      92160      ----a-w-      c:\windows\system32\dllcache\fuusd.dll
2009-11-01 23:11 . 2001-08-18 03:36      61952      ----a-w-      c:\windows\system32\dllcache\eqnloop.exe
2009-11-01 23:10 . 2001-08-18 03:36      38985      ----a-w-      c:\windows\system32\dllcache\disrvsu.dll
2009-11-01 23:09 . 2001-08-17 17:13      21533      ----a-w-      c:\windows\system32\dllcache\cpqndis5.sys
2009-11-01 23:08 . 2001-08-17 17:19      36992      ----a-w-      c:\windows\system32\dllcache\aztw2320.sys
2009-11-01 23:07 . 2001-08-17 19:56      66048      ----a-w-      c:\windows\system32\dllcache\s3legacy.dll
2009-11-01 22:43 . 2009-11-01 22:44      --------      d-----w-      c:\program files\Unlocker
2009-11-01 22:06 . 2009-10-30 14:13      441760      ----a-w-      c:\windows\system32\drivers\timntr.sys
2009-11-01 22:06 . 2009-11-01 22:06      --------      d-----w-      c:\program files\Seagate
2009-11-01 20:39 . 2009-11-01 20:39      --------      d-----w-      c:\program files\Trend Micro
2009-11-01 19:30 . 2009-11-01 20:25      --------      d-----w-      C:\VIPRERESCUE
2009-11-01 19:22 . 2009-11-01 19:22      --------      d-----w-      C:\email nov1 09
2009-10-31 02:20 . 2009-10-31 20:26      1885464      ----a-w-      c:\windows\system32\AutoPartNt.exe
2009-10-30 14:13 . 2009-10-30 14:13      368480      ----a-w-      c:\windows\system32\drivers\tdrpman.sys
2009-10-30 01:12 . 2009-11-01 13:20      --------      d-----w-      c:\documents and settings\All Users\Application Data\44869132
2009-10-27 16:15 . 2009-10-27 16:15      --------      d-----w-      C:\BackUp
2009-10-27 15:35 . 2009-10-27 15:36      --------      d-----w-      c:\program files\RogueRemover FREE
2009-10-25 04:53 . 2009-11-01 03:24      --------      d-----w-      c:\program files\elhnnh
2009-10-25 04:52 . 2009-10-31 21:35      0      ----a-w-      c:\windows\win32k.sys

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-04 14:30 . 2008-09-06 20:04      --------      d-----w-      c:\documents and settings\Winston Kao\Application Data\Skype
2009-11-04 14:11 . 2008-09-07 15:45      56      ---ha-w-      c:\windows\system32\ezsidmv.dat
2009-11-04 14:11 . 2008-09-07 15:45      --------      d-----w-      c:\documents and settings\Winston Kao\Application Data\skypePM
2009-11-02 09:31 . 2009-03-10 00:31      --------      d-----w-      c:\program files\AVG
2009-11-01 22:06 . 2008-09-02 17:15      120992      ----a-w-      c:\windows\system32\drivers\snapman.sys
2009-11-01 22:06 . 2008-09-02 17:14      --------      d-----w-      c:\program files\Common Files\Seagate
2009-10-30 14:13 . 2008-09-02 17:15      44384      ----a-w-      c:\windows\system32\drivers\tifsfilt.sys
2009-10-27 16:34 . 2009-03-10 00:37      --------      d-----w-      c:\documents and settings\All Users\Application Data\avg8
2009-10-27 16:34 . 2008-08-26 19:07      --------      d-----w-      c:\program files\Executive Software
2009-10-27 15:23 . 2009-04-23 21:25      --------      d-----w-      c:\program files\Malwarebytes' Anti-Malware
2009-10-17 19:09 . 2009-09-25 03:56      --------      d-----w-      c:\program files\AAALOGO2009
2009-09-18 00:54 . 2009-09-18 00:54      --------      d-----w-      c:\program files\QuickTime
2009-09-11 14:33 . 2004-08-04 11:00      133632      ----a-w-      c:\windows\system32\msv1_0.dll
2009-09-10 18:54 . 2009-04-23 21:25      38224      ----a-w-      c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 18:53 . 2009-04-23 21:25      19160      ----a-w-      c:\windows\system32\drivers\mbam.sys
2009-09-07 18:02 . 2008-10-28 21:28      27944      ----a-w-      c:\windows\system32\sbbd.exe
2009-09-04 20:45 . 2004-08-04 11:00      58880      ----a-w-      c:\windows\system32\msasn1.dll
2009-08-29 07:36 . 2004-08-04 11:00      832512      ----a-w-      c:\windows\system32\wininet.dll
2009-08-29 07:36 . 2004-08-04 11:00      78336      ----a-w-      c:\windows\system32\ieencode.dll
2009-08-29 07:36 . 2004-08-04 11:00      17408      ----a-w-      c:\windows\system32\corpol.dll
2009-08-26 08:16 . 2004-08-04 11:00      247326      ----a-w-      c:\windows\system32\strmdll.dll
2009-08-06 23:24 . 2004-08-04 11:00      327896      ----a-w-      c:\windows\system32\wucltui.dll
2009-08-06 23:24 . 2004-08-04 11:00      209632      ----a-w-      c:\windows\system32\wuweb.dll
2009-08-06 23:24 . 2007-07-31 00:19      44768      ----a-w-      c:\windows\system32\wups2.dll
2009-08-06 23:24 . 2004-08-04 11:00      35552      ----a-w-      c:\windows\system32\WUPS.DLL
2009-08-06 23:24 . 2004-08-04 11:00      53472      ----a-w-      c:\windows\system32\wuauclt.exe
2009-08-06 23:24 . 2004-08-04 11:00      96480      ----a-w-      c:\windows\system32\cdm.dll
2009-08-06 23:23 . 2004-08-04 11:00      575704      ----a-w-      c:\windows\system32\wuapi.dll
2009-08-06 23:23 . 2004-08-04 11:00      1929952      ----a-w-      c:\windows\system32\wuaueng.dll
2009-07-30 01:12 . 2009-07-30 01:12      39424      --sha-w-      c:\windows\SYSTEM32\fegezano.dll
2009-07-27 13:11 . 2009-07-27 13:11      1051682      --sha-w-      c:\windows\SYSTEM32\fomofege.exe
2009-07-29 01:12 . 2009-07-29 01:12      39424      --sha-w-      c:\windows\SYSTEM32\gazikiri.dll
2009-07-26 13:11 . 2009-07-26 13:11      1051682      --sha-w-      c:\windows\SYSTEM32\milokira.exe
2009-07-25 04:52 . 2009-07-25 04:52      92160      --sha-w-      c:\windows\SYSTEM32\niwaminu.dll
2009-07-28 01:11 . 2009-07-28 01:11      39424      --sha-w-      c:\windows\SYSTEM32\pabinula.dll
2009-07-30 13:13 . 2009-07-30 13:13      1054752      --sha-w-      c:\windows\SYSTEM32\ragivaze.exe
2009-07-25 04:52 . 2009-07-25 04:52      1051682      --sha-w-      c:\windows\SYSTEM32\yahiviti.exe
.

------- Sigcheck -------

[-] 2008-04-14 . 6D4FEB43EE538FC5428CC7F0565AA656 . 56320 . . [5.1.2600.5512] . . c:\windows\SoftwareDistribution\Download\cf8ec753e88561d2ddb53e183dc05c3e\eventlog.dll
[7] 2004-08-04 . 82B24CB70E5944E6E34662205A2A5B78 . 55808 . . [5.1.2600.2180] . . c:\windows\SYSTEM32\DLLCACHE\eventlog.dll

c:\windows\system32\eventlog.dll ... is missing !!
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2008-08-12 21741864]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-25 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-08-13 122939]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"DiscWizardMonitor.exe"="c:\program files\Seagate\DiscWizard\DiscWizardMonitor.exe" [2007-06-14 1169720]
"VX3000"="c:\windows\vVX3000.exe" [2006-12-05 707360]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-18 417792]
"AcronisTimounterMonitor"="c:\program files\Seagate\DiscWizard\TimounterMonitor.exe" [2007-06-14 1945688]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Seagate\Schedule2\schedhlp.exe" [2007-06-14 149024]
"UnlockerAssistant"="c:\program files\Unlocker\UnlockerAssistant.exe" [2006-05-06 6656]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-03-10 03:36      10520      ----a-w-      c:\windows\SYSTEM32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SideACT!.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\SideACT!.lnk
backup=c:\windows\pss\SideACT!.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Winston Kao^Start Menu^Programs^Startup^PowerReg SchedulerV2.exe]
path=c:\documents and settings\Winston Kao\Start Menu\Programs\Startup\PowerReg SchedulerV2.exe
backup=c:\windows\pss\PowerReg SchedulerV2.exeStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"srservice"=2 (0x2)
"QuickBooksDB18"=2 (0x2)
"QBFCService"=3 (0x3)
"gusvc"=3 (0x3)
"avg8wd"=2 (0x2)
"avg8emc"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\SYSTEM32\\DPVSETUP.EXE"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2008\\QBDBMgrN.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Google\\Common\\Google Updater\\GoogleUpdaterService.exe"=
"c:\\WINDOWS\\SYSTEM32\\msiexec.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [3/9/2009 7:37 PM 325128]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [3/9/2009 7:37 PM 107272]
R1 sbaphd;sbaphd;c:\windows\SYSTEM32\DRIVERS\sbaphd.sys [11/4/2008 5:05 PM 13360]
R1 sbtis;sbtis;c:\windows\SYSTEM32\DRIVERS\sbtis.sys [8/26/2008 1:57 PM 202160]
R2 sbapifs;sbapifs;c:\windows\SYSTEM32\DRIVERS\sbapifs.sys [11/4/2008 5:07 PM 69168]
S3 SBRE;SBRE;c:\windows\SYSTEM32\DRIVERS\SBREDrv.sys [10/23/2008 4:09 AM 93872]
S4 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [3/9/2009 7:37 PM 903960]
S4 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [3/9/2009 7:37 PM 298264]
S4 QuickBooksDB18;QuickBooksDB18;c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB18 --> c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB18 [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBR
*Deregistered* - mbr
.
Contents of the 'Scheduled Tasks' folder

2009-11-03 c:\windows\Tasks\Microsoft_Hardware_Launch_vVX3000_exe.job
- c:\windows\vVX3000.exe [2008-09-08 19:39]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.gobeyondorganic.com/
Trusted Zone: istockphoto.com\secure
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
.
- - - - ORPHANS REMOVED - - - -

SSODL-pipebudod-{51c25ac9-3e67-4049-9536-516bcc69a040} - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-04 09:42
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...  

scanning hidden autostart entries ...

scanning hidden files ...  

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(680)
c:\windows\system32\relog_ap.dll

- - - - - - - > 'explorer.exe'(2148)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\ArcSoft\Software Suite\PhotoImpression 5\share\pihook.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVG\AVG8\avgrsx.exe
c:\program files\Common Files\Seagate\Schedule2\schedul2.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Microsoft LifeCam\MSCamS32.exe
c:\windows\system32\devldr32.exe
c:\program files\Skype\Plugin Manager\skypePM.exe
c:\windows\SoftwareDistribution\Download\3e7787be8c98bc53ad18084e38033666\update\update.exe
.
**************************************************************************
.
Completion time: 2009-11-04  9:47 - machine was rebooted
ComboFix-quarantined-files.txt  2009-11-04 14:47

Pre-Run: 11,718,246,400 bytes free
Post-Run: 12,272,373,760 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

 

by: rpggamergirlPosted on 2009-11-04 at 13:09:38ID: 25743972

Thanks for the log.

There are still bad files showing in the log......I'll be back with a script for you to remove them.
Combofix didn't replace the missing eventlog.dll maybe because the clean one showing in the log is of a different version.

 

by: rpggamergirlPosted on 2009-11-04 at 13:21:41ID: 25744075

Run combofix again using this script.

1. Open Notepad.
2. Now copy/paste the text between the lines below into the Notepad window:
------------------------------------------------------------------------
File::
c:\windows\SYSTEM32\fegezano.dll
c:\windows\SYSTEM32\fomofege.exe
c:\windows\SYSTEM32\gazikiri.dll
c:\windows\SYSTEM32\milokira.exe
c:\windows\SYSTEM32\niwaminu.dll
c:\windows\SYSTEM32\pabinula.dll
c:\windows\SYSTEM32\ragivaze.exe
c:\windows\SYSTEM32\yahiviti.exe

DirLook::
c:\program files\elhnnh
------------------------------------------------------------------------
3. Save the above as CFScript.txt in the same location as Combofix.exe.
4. Then drag the CFScript.txt into ComboFix.exe. This will start ComboFix again.


 

by: rpggamergirlPosted on 2009-11-04 at 14:55:42ID: 25744972

You have a later version of eventlog.dll there but somehow that failed the sigcheck. Just use the one from the DLLCache folder(SP2) to replace it by using this script below:


FCopy::
c:\windows\SYSTEM32\DLLCACHE\eventlog.dll | c:\windows\system32\eventlog.dll



New CFcript will be like this below:
1. Open Notepad.
2. Now copy/paste the text between the lines below into the Notepad window:
------------------------------------------------------------------------
File::
c:\windows\SYSTEM32\fegezano.dll
c:\windows\SYSTEM32\fomofege.exe
c:\windows\SYSTEM32\gazikiri.dll
c:\windows\SYSTEM32\milokira.exe
c:\windows\SYSTEM32\niwaminu.dll
c:\windows\SYSTEM32\pabinula.dll
c:\windows\SYSTEM32\ragivaze.exe
c:\windows\SYSTEM32\yahiviti.exe

FCopy::
c:\windows\SYSTEM32\DLLCACHE\eventlog.dll | c:\windows\system32\eventlog.dll

DirLook::
c:\program files\elhnnh
------------------------------------------------------------------------
3. Save the above as CFScript.txt in the same location as Combofix.exe.
4. Then drag the CFScript.txt into ComboFix.exe. This will start ComboFix again.

 

by: roberttownsendPosted on 2009-11-04 at 15:23:02ID: 25745240

there is nothing in the combofix folder
do I reinstak\ll it and then renun the script
thanks you're a life saver

 

by: rpggamergirlPosted on 2009-11-04 at 15:37:04ID: 25745364

What do you mean nothing in the Combofix folder?

Did you uninstall or delete combofix.exe after you run it?

If you did not delete it, then please just make a CFScript.txt and save it into this location --> F:\
And then drag the CFScript.txt into the Combofix.exe icon for Combofix to run using the script to delete those files.

 

by: roberttownsendPosted on 2009-11-04 at 16:44:36ID: 25745794

I may have run it from a flash drive
I didn't find any combo fix files

 

by: rpggamergirlPosted on 2009-11-04 at 17:13:57ID: 25745912

Yes you did run it from the F:\ which must be your flash drive...then when you make a script make sure you save it also in your flash drive...it has to be in the same location where you put your Combofix.exe.

Or you can download Combofix again and put it on your desktop and also put CFScript on your desktop. It is important that the script and the combofix.exe must be save together in the same location.

 

by: roberttownsendPosted on 2009-11-04 at 18:23:29ID: 25746232

I followed your instructions  here's the last log I got

ComboFix 09-11-04.02 - Winston Kao 11/04/2009 21:07.3.1 - NTFSx86
Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.767.278 [GMT -5:00]
Running from: c:\documents and settings\Winston Kao\Desktop\combofix\ComboFix.exe
Command switches used :: c:\documents and settings\Winston Kao\Desktop\combofix\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Sunbelt VIPRE *On-access scanning enabled* (Updated) {964FCE60-0B18-4D30-ADD6-EB178909041C}

FILE ::
"c:\windows\SYSTEM32\fegezano.dll"
"c:\windows\SYSTEM32\fomofege.exe"
"c:\windows\SYSTEM32\gazikiri.dll"
"c:\windows\SYSTEM32\milokira.exe"
"c:\windows\SYSTEM32\niwaminu.dll"
"c:\windows\SYSTEM32\pabinula.dll"
"c:\windows\SYSTEM32\ragivaze.exe"
"c:\windows\SYSTEM32\yahiviti.exe"
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\SYSTEM32\fomofege.exe
c:\windows\SYSTEM32\milokira.exe
c:\windows\SYSTEM32\ragivaze.exe
c:\windows\SYSTEM32\yahiviti.exe

.
--------------- FCopy ---------------

c:\windows\SYSTEM32\DLLCACHE\eventlog.dll --> c:\windows\system32\eventlog.dll
.
(((((((((((((((((((((((((   Files Created from 2009-10-05 to 2009-11-05  )))))))))))))))))))))))))))))))
.

2009-11-05 02:07 . 2004-08-04 11:00      55808      ----a-w-      c:\windows\system32\eventlog.dll
2009-11-05 02:07 . 2004-08-04 11:00      55808      ----a-w-      c:\windows\system32\dllcache\eventlog.dll
2009-11-04 14:53 . 2009-11-05 02:03      --------      d-----w-      C:\post combo fix
2009-11-04 14:14 . 2001-08-17 18:57      16128      ----a-w-      c:\windows\system32\drivers\MODEMCSA.sys
2009-11-04 14:14 . 2001-08-17 18:57      16128      ----a-w-      c:\windows\system32\dllcache\modemcsa.sys
2009-11-04 14:12 . 2001-08-17 18:28      871388      ----a-w-      c:\windows\system32\drivers\BCMDM.sys
2009-11-04 14:12 . 2001-08-17 18:28      871388      ----a-w-      c:\windows\system32\dllcache\bcmdm.sys
2009-11-01 23:29 . 2001-08-17 18:28      771581      ----a-w-      c:\windows\system32\dllcache\winacisa.sys
2009-11-01 23:28 . 2001-08-17 18:49      24576      ----a-w-      c:\windows\system32\dllcache\viairda.sys
2009-11-01 23:27 . 2001-08-17 18:58      22912      ----a-w-      c:\windows\system32\dllcache\umaxpcls.sys
2009-11-01 23:26 . 2001-08-17 19:01      241664      ----a-w-      c:\windows\system32\dllcache\tosdvd02.sys
2009-11-01 23:25 . 2001-08-18 03:36      53760      ----a-w-      c:\windows\system32\dllcache\sw_wheel.dll
2009-11-01 23:24 . 2004-08-04 11:00      5632      ----a-w-      c:\windows\system32\dllcache\smierrsy.dll
2009-11-01 23:23 . 2001-08-17 17:50      104064      ----a-w-      c:\windows\system32\dllcache\sisgrp.sys
2009-11-01 23:22 . 2004-08-04 03:59      43136      ----a-w-      c:\windows\system32\dllcache\sbp2port.sys
2009-11-01 23:21 . 2001-08-17 17:12      19017      ----a-w-      c:\windows\system32\dllcache\rtl8029.sys
2009-11-01 23:20 . 2004-08-04 05:56      363520      ----a-w-      c:\windows\system32\dllcache\psisdecd.dll
2009-11-01 23:19 . 2001-08-18 03:36      41984      ----a-w-      c:\windows\system32\dllcache\ovui2rc.dll
2009-11-01 23:18 . 2001-08-17 18:47      9344      ----a-w-      c:\windows\system32\dllcache\ntapm.sys
2009-11-01 23:17 . 2001-08-17 18:49      19968      ----a-w-      c:\windows\system32\dllcache\mxnic.sys
2009-11-01 23:16 . 2001-08-17 17:12      164586      ----a-w-      c:\windows\system32\dllcache\mdgndis5.sys
2009-11-01 23:15 . 2004-08-04 03:58      14848      ----a-w-      c:\windows\system32\dllcache\kbdhid.sys
2009-11-01 23:14 . 2001-08-17 17:12      100936      ----a-w-      c:\windows\system32\dllcache\ibmtok.sys
2009-11-01 23:13 . 2001-08-18 03:36      324608      ----a-w-      c:\windows\system32\dllcache\hpojwia.dll
2009-11-01 23:12 . 2001-08-18 03:36      92160      ----a-w-      c:\windows\system32\dllcache\fuusd.dll
2009-11-01 23:11 . 2001-08-18 03:36      61952      ----a-w-      c:\windows\system32\dllcache\eqnloop.exe
2009-11-01 23:10 . 2001-08-18 03:36      38985      ----a-w-      c:\windows\system32\dllcache\disrvsu.dll
2009-11-01 23:09 . 2001-08-17 17:13      21533      ----a-w-      c:\windows\system32\dllcache\cpqndis5.sys
2009-11-01 23:08 . 2001-08-17 17:19      36992      ----a-w-      c:\windows\system32\dllcache\aztw2320.sys
2009-11-01 23:07 . 2001-08-17 19:56      66048      ----a-w-      c:\windows\system32\dllcache\s3legacy.dll
2009-11-01 22:43 . 2009-11-01 22:44      --------      d-----w-      c:\program files\Unlocker
2009-11-01 22:06 . 2009-10-30 14:13      441760      ----a-w-      c:\windows\system32\drivers\timntr.sys
2009-11-01 22:06 . 2009-11-01 22:06      --------      d-----w-      c:\program files\Seagate
2009-11-01 20:39 . 2009-11-01 20:39      --------      d-----w-      c:\program files\Trend Micro
2009-11-01 19:30 . 2009-11-01 20:25      --------      d-----w-      C:\VIPRERESCUE
2009-11-01 19:22 . 2009-11-01 19:22      --------      d-----w-      C:\email nov1 09
2009-10-31 02:20 . 2009-10-31 20:26      1885464      ----a-w-      c:\windows\system32\AutoPartNt.exe
2009-10-30 14:13 . 2009-10-30 14:13      368480      ----a-w-      c:\windows\system32\drivers\tdrpman.sys
2009-10-30 01:12 . 2009-11-01 13:20      --------      d-----w-      c:\documents and settings\All Users\Application Data\44869132
2009-10-27 16:15 . 2009-10-27 16:15      --------      d-----w-      C:\BackUp
2009-10-27 15:35 . 2009-10-27 15:36      --------      d-----w-      c:\program files\RogueRemover FREE
2009-10-25 04:53 . 2009-11-01 03:24      --------      d-----w-      c:\program files\elhnnh
2009-10-25 04:52 . 2009-10-31 21:35      0      ----a-w-      c:\windows\win32k.sys

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-05 02:09 . 2008-09-06 20:04      --------      d-----w-      c:\documents and settings\Winston Kao\Application Data\Skype
2009-11-05 00:52 . 2009-03-10 00:37      --------      d-----w-      c:\documents and settings\All Users\Application Data\avg8
2009-11-05 00:38 . 2008-09-07 15:45      --------      d-----w-      c:\documents and settings\Winston Kao\Application Data\skypePM
2009-11-04 14:11 . 2008-09-07 15:45      56      ---ha-w-      c:\windows\system32\ezsidmv.dat
2009-11-02 09:31 . 2009-03-10 00:31      --------      d-----w-      c:\program files\AVG
2009-11-01 22:06 . 2008-09-02 17:15      120992      ----a-w-      c:\windows\system32\drivers\snapman.sys
2009-11-01 22:06 . 2008-09-02 17:14      --------      d-----w-      c:\program files\Common Files\Seagate
2009-10-30 14:13 . 2008-09-02 17:15      44384      ----a-w-      c:\windows\system32\drivers\tifsfilt.sys
2009-10-27 16:34 . 2008-08-26 19:07      --------      d-----w-      c:\program files\Executive Software
2009-10-27 15:23 . 2009-04-23 21:25      --------      d-----w-      c:\program files\Malwarebytes' Anti-Malware
2009-10-17 19:09 . 2009-09-25 03:56      --------      d-----w-      c:\program files\AAALOGO2009
2009-09-18 00:54 . 2009-09-18 00:54      --------      d-----w-      c:\program files\QuickTime
2009-09-11 14:33 . 2004-08-04 11:00      133632      ----a-w-      c:\windows\system32\msv1_0.dll
2009-09-10 18:54 . 2009-04-23 21:25      38224      ----a-w-      c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 18:53 . 2009-04-23 21:25      19160      ----a-w-      c:\windows\system32\drivers\mbam.sys
2009-09-07 18:02 . 2008-10-28 21:28      27944      ----a-w-      c:\windows\system32\sbbd.exe
2009-09-04 20:45 . 2004-08-04 11:00      58880      ----a-w-      c:\windows\system32\msasn1.dll
2009-08-29 07:36 . 2004-08-04 11:00      832512      ------w-      c:\windows\system32\wininet.dll
2009-08-29 07:36 . 2004-08-04 11:00      78336      ----a-w-      c:\windows\system32\ieencode.dll
2009-08-29 07:36 . 2004-08-04 11:00      17408      ----a-w-      c:\windows\system32\corpol.dll
2009-08-26 08:16 . 2004-08-04 11:00      247326      ----a-w-      c:\windows\system32\strmdll.dll
.

((((((((((((((((((((((((((((((((((((((((((((   Look   )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
---- Directory of c:\program files\elhnnh ----



(((((((((((((((((((((((((((((   SnapShot@2009-11-04_14.42.35   )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-11-05 01:26 . 2009-11-05 01:26      16384              c:\windows\temp\Perflib_Perfdata_5d0.dat
+ 2009-11-04 23:19 . 2009-05-26 11:40      382840              c:\windows\ie7updates\KB976749-IE7\spuninst\updspapi.dll
+ 2009-11-04 23:19 . 2009-05-26 11:40      231288              c:\windows\ie7updates\KB976749-IE7\spuninst\spuninst.exe
+ 2004-08-04 11:00 . 2009-10-21 04:08      3598336              c:\windows\SYSTEM32\mshtml.dll
- 2004-08-04 11:00 . 2009-08-29 07:36      3598336              c:\windows\SYSTEM32\mshtml.dll
+ 2004-08-04 11:00 . 2009-10-21 04:08      3598336              c:\windows\SYSTEM32\DLLCACHE\mshtml.dll
- 2004-08-04 11:00 . 2009-08-29 07:36      3598336              c:\windows\SYSTEM32\DLLCACHE\mshtml.dll
+ 2009-11-04 23:19 . 2009-08-29 07:36      3598336              c:\windows\ie7updates\KB976749-IE7\mshtml.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2008-08-12 21741864]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-25 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-08-13 122939]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"DiscWizardMonitor.exe"="c:\program files\Seagate\DiscWizard\DiscWizardMonitor.exe" [2007-06-14 1169720]
"VX3000"="c:\windows\vVX3000.exe" [2006-12-05 707360]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-18 417792]
"AcronisTimounterMonitor"="c:\program files\Seagate\DiscWizard\TimounterMonitor.exe" [2007-06-14 1945688]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Seagate\Schedule2\schedhlp.exe" [2007-06-14 149024]
"UnlockerAssistant"="c:\program files\Unlocker\UnlockerAssistant.exe" [2006-05-06 6656]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-03-10 03:36      10520      ----a-w-      c:\windows\SYSTEM32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SideACT!.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\SideACT!.lnk
backup=c:\windows\pss\SideACT!.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Winston Kao^Start Menu^Programs^Startup^PowerReg SchedulerV2.exe]
path=c:\documents and settings\Winston Kao\Start Menu\Programs\Startup\PowerReg SchedulerV2.exe
backup=c:\windows\pss\PowerReg SchedulerV2.exeStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"srservice"=2 (0x2)
"QuickBooksDB18"=2 (0x2)
"QBFCService"=3 (0x3)
"gusvc"=3 (0x3)
"avg8wd"=2 (0x2)
"avg8emc"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\SYSTEM32\\DPVSETUP.EXE"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2008\\QBDBMgrN.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Google\\Common\\Google Updater\\GoogleUpdaterService.exe"=
"c:\\WINDOWS\\SYSTEM32\\msiexec.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [3/9/2009 7:37 PM 325128]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [3/9/2009 7:37 PM 107272]
R1 sbaphd;sbaphd;c:\windows\SYSTEM32\DRIVERS\sbaphd.sys [11/4/2008 5:05 PM 13360]
R1 sbtis;sbtis;c:\windows\SYSTEM32\DRIVERS\sbtis.sys [8/26/2008 1:57 PM 202160]
R2 sbapifs;sbapifs;c:\windows\SYSTEM32\DRIVERS\sbapifs.sys [11/4/2008 5:07 PM 69168]
S3 SBRE;SBRE;c:\windows\SYSTEM32\DRIVERS\SBREDrv.sys [10/23/2008 4:09 AM 93872]
S4 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [3/9/2009 7:37 PM 903960]
S4 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [3/9/2009 7:37 PM 298264]
S4 QuickBooksDB18;QuickBooksDB18;c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB18 --> c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB18 [?]

--- Other Services/Drivers In Memory ---

*Deregistered* - mbr
*Deregistered* - PROCEXP113
.
Contents of the 'Scheduled Tasks' folder

2009-11-03 c:\windows\Tasks\Microsoft_Hardware_Launch_vVX3000_exe.job
- c:\windows\vVX3000.exe [2008-09-08 19:39]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.gobeyondorganic.com/
Trusted Zone: istockphoto.com\secure
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-04 21:15
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...  

scanning hidden autostart entries ...

scanning hidden files ...  

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(648)
c:\windows\system32\relog_ap.dll
.
Completion time: 2009-11-05 21:18
ComboFix-quarantined-files.txt  2009-11-05 02:17
ComboFix2.txt  2009-11-05 01:49
ComboFix3.txt  2009-11-04 14:47

Pre-Run: 12,240,662,528 bytes free
Post-Run: 12,217,495,552 bytes free

 

by: rpggamergirlPosted on 2009-11-04 at 20:25:31ID: 25746766

By the way, if VIPRE was supposed to be uninstalled? it's services are still running.
You can let Combofix remove traces of VIPRE by running this script.

File::
c:\windows\system32\sbbd.exe
c:\windows\SYSTEM32\DRIVERS\sbtis.sys
c:\windows\SYSTEM32\DRIVERS\sbaphd.sys
c:\windows\SYSTEM32\DRIVERS\sbapifs.sys
c:\windows\SYSTEM32\DRIVERS\SBREDrv.sys

Driver::
sbaphd
sbtis
sbapifs
SBRE

Folder::
c:\program files\elhnnh


 

by: rpggamergirlPosted on 2009-11-04 at 20:32:09ID: 25746788

I would also uninstall RogueRemover, it's no longer updated and MalwareBytes does a lot more and also free.

 

by: roberttownsendPosted on 2009-11-05 at 04:33:41ID: 25748738

I plan to reinstall vipre but want to remove avg, suggestions?

 

by: rpggamergirlPosted on 2009-11-05 at 05:22:15ID: 25749101

You've tried both... and if you like VIPRE better, then go for it I don't have preference between the two... I'm using the free Avast.

 

by: roberttownsendPosted on 2009-11-05 at 05:41:03ID: 25749279

I still can't uninstall avg and want to remove it   can you help
I really appreciate all your help

 

by: rpggamergirlPosted on 2009-11-05 at 05:51:51ID: 25749388

If you can't uninstall it via the Add/Remove Programs, you can also try downloading the latest version and when you doubleclick on the file to run it it will then present you with the uninstall option.
http://www.pchell.com/virus/uninstallavg.shtml


If you still can't uninstall it, we can then let Combofix remove all its files, services,drivers etc.

Or you can also try RevoUninstaller.
http://www.revouninstaller.com/</SPAN>
</P>


Here are the steps if it helps:
[*]Double click the "Revo Uninstaller" icon on your desktop to start the program
[*]Scroll through the listed programs and Right Click on the program you wish to uninstall
[*]From the pop out menu choose "Uninstall"
[*]Click Yes to the confirmation dialogue
[*]In the next window select the "Advanced mode"
[*]Click Next to start uninstalling the program
[*]Answer Yes to confirm the uninstall
[*]When the program has completed the four steps, click Next to allow the program to search for leftovers
[*]Once complete, click Next, then Finish.

 

by: rpggamergirlPosted on 2009-11-11 at 21:34:40ID: 25801763

When you're done with Combofix, please uninstall it.

To uninstall Combofix:
Go to Start > Run and 'copy and paste' next command in the field:

ComboFix /Uninstall


Thanks!

20120131-EE-VQP-002

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