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"Communication Error" message when trying to print after awaking computer from standby

Asked by 6610iacservant6610 in Windows XP Operating System, Printers

Hello and thank you!  When I awake my computer from standby and then try to print, I get a "Communication Error" message that says this:

Check the following:
-Is the power plug of the device inserted in the power outlet?
-Is the printer cable correctly connected?
-Does the printer cable support bi-directional

However, when I unplug and then plug back in the USB cable, it works fine and continues to do so until I put the computer in standby and awaken it again.  Note that this does NOT happen when I restart the computer from off, just when I awaken it from standby.  I have tried plugging the printer USB cable into a different computer port, but that doesn't change anything.  I don't have this problem with any other USB devices.  My printer is a Canon ImageClass D880.

Thank you.
[+][-]11/02/09 08:29 AM, ID: 25720816Expert Comment

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[+][-]11/02/09 10:39 AM, ID: 25722206Author Comment

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[+][-]11/02/09 09:26 PM, ID: 25726254Expert Comment

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[+][-]11/06/09 10:43 AM, ID: 25761802Author Comment

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[+][-]11/06/09 10:44 AM, ID: 25761816Author Comment

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[+][-]11/06/09 10:52 AM, ID: 25761901Expert Comment

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[+][-]11/07/09 02:12 PM, ID: 25768286Expert Comment

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