Question

All client computers have lost their network drive mappings-What can I do to determine the exact path these network drives were mapped to so that I can manually remap these network drives?

Asked by: TechSupportExpert

All client computers at a remote customer site have lost their network drive mappings-What can I do to determine the exact path these network drives were mapped to so that I can manually remap these network drives?

I don't know if these network drives were mapped via group policy or via a logon script.

Furthermore, I didn't design and I don't have much understanding of how this network is configured since I have been "thrown to the wolves" and am attempting to resolve this issue.

What can I do/Where can I look to determine the mappings of these client computer (Windows XP) network drives to the server (Windows Server 2003 Standard)?

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Asked On
2009-11-02 at 16:46:24ID24865826
Tags

Network drive mappings

Topics

Windows XP Operating System

,

Windows 2003 Server

,

Active Directory

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Answers

 

by: ValleyENTPosted on 2009-11-02 at 16:49:37ID: 25725283

First thing you need to determine is how they were being mapped. You will need to look at your group policies for login scripts, then look at the user profiles in Active Directory. I have seen the scripts deleted from the Domain File Share or the shared location for the logon script that map the drives. This can definately cause your problem. Again, Identify how they were being mapped previously as this could introduce addition problems for you.

 

by: Raheem05Posted on 2009-11-02 at 16:59:20ID: 25725322

On your DC logged with domain admin rights check group policy management for the group policy to see if it still exists....

1. Click Start
2. Click Run
3. type \\domainname.local\     (Replace domainname.local with the name of your domain)
4. Press Enter
5. Look at the Netlogon folder any batch files, kix scripts or vbscripts etc?

If your unsure post the scripts on here they should go similar to:

net use: u: \\server\share

if in group "Central File Share"
use u: \\server\share

Any problems give us a shout

 

by: mkline71Posted on 2009-11-02 at 16:59:43ID: 25725323

Do you have access to Group Policy Management Console (GPMC) if you do you can run an RSoP report against one of those boxes

http://windowsitpro.com/article/articleid/99020/mastering-rsop.html more on RSOP there - it is the "group policy results" in GPMC.

That can also help you figure out how they were being mapped

If it was being done through a group policy then after you get them mapped (I know users want to be up fast) may need to figure out what happened. (Valley had a good theory about a missing script)

Thanks

Mike

 

by: MikeLogsdonPosted on 2009-11-02 at 17:04:10ID: 25725340

Also you need to check and see if the scripts were stored locally.  C:\WINDOWS\System32\GroupPolicy\User\Scripts\Logon

Also have you user check their recent documents if they opened up a shared file it will give you some insight as to were it was mapped.  (ie user opens budget.xls, right click it will say z:\budget\budget.xls.  Then just search the server to see where the file really is.

 

by: TechSupportExpertPosted on 2009-11-04 at 18:51:54ID: 25746348

I called Microsoft technical support, and this is what we did to resolve this issue:

Following is the article I referred to. The resolution step talks about the registry change I made.

http://support.microsoft.com/kb/177078

 

The key name is IRPStackSize which was already present at the location HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameter. However, the value entered was incorrect.

The value entered was 50 hexadecimal (80 decimal).

I changed the value to 32 hexadecimal (50 decimal) because the article states that the maximum size for this key is 50 decimal.

Apparently, it seems that the key was not taking effect because of the incorrect value assigned to it.

20120131-EE-VQP-002

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