Question

Windows XP BSOD

Asked by: TheTechEase

I got  3 BSOD's and I dont know why. Can some one please help?

Thanks

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Asked On
2009-11-06 at 18:03:42ID24879837
Topic

Windows XP Operating System

Participating Experts
3
Points
250
Comments
9

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Answers

 

by: BillDLPosted on 2009-11-06 at 18:16:12ID: 25764696

TheTechEase

Can I suggest that you delete your other question.
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_24879836.html
It should be possible to delete your own question before any comments are added by others, so I haven't posted this comment there.  Having that question open without any attachments will cause complications if experts post comments in both your questions.

Bill

 

by: TheTechEasePosted on 2009-11-06 at 18:19:25ID: 25764706

Thanks

 

by: JonveePosted on 2009-11-06 at 23:29:42ID: 25765313

Results from analysing the three minidumps gave this>
FAILURE_BUCKET_ID:  0x8E_nt!ExAllocatePoolWithTag+66a
FAILURE_BUCKET_ID:  0xD1_asnttdi+7494
FAILURE_BUCKET_ID:  0xD1_asnttdi+7494

Suggest you first test the RAM using MemTest86+

 

by: JonveePosted on 2009-11-06 at 23:30:48ID: 25765319

Here we are ..
memtest86+  v2.11 :
http://www.memtest.org/

 

by: JonveePosted on 2009-11-06 at 23:36:47ID: 25765340

From your minidumps here's asnttdi.sys Information:
http://www.bleepingcomputer.com/filedb/asnttdi.sys-35802.html

 

by: JonveePosted on 2009-11-06 at 23:41:01ID: 25765350

As you can see the file description is a TDI Filter Driver by Aventail(R) Connect.
Suggest you update/replace this driver file to resolve the problem.

From the previous RAM link(if you still need it), the following download is appropriate:
* Download - Pre-Compiled Bootable ISO (.gz)        < an ISO file to make a bootable CD in gz format

 

by: JonveePosted on 2009-11-06 at 23:51:34ID: 25765376

It's still conceivable that the problem is RAM so still worth testing it(or them).
Please have a read of this next thread ... buried in there somewhere is a similar BSOD reference:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_23336070.html

 

by: nobusPosted on 2009-11-07 at 00:27:43ID: 25765439

PROCESS_NAME:  lsass.exe   this can be a trojan; i suggest to scna your system with these :
     Spybot :        http://www.download.com/3000-8022-10122137.html
http://housecall.trendmicro.com/                                                               online scan for trojans
http://www.malwarebytes.org/mbam.php                         MBAM
http://www.spychecker.com/program/hijackthis.html                                   download
http://www.hijackthis.de/index.php?langselect=english                                check the log

 

by: JonveePosted on 2009-11-07 at 02:04:49ID: 25765671

TheTechEase,
nobus has made a very good point, and if you progress to the stage where you're hunting for Malware, try the Kaspersky free online virus scanner.  It's a good way to find out if you have any viruses or spyware without having to uninstall your existing antivirus software>
http://www.kaspersky.co.uk/virusscanner

20120131-EE-VQP-002

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