Diagnotics of my desktop machine revailed bad RAM
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Bugcheck caused a complete re-boot (Windows 2000 OS)
My desktop computer (running Windows2000) was re-booted twice today while I was exporting bitmaps files to a network drive.
Any ideas???
The following information was displayed in the event viewer system log:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffffff8, 0x00000000, 0x804ab101, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini0121
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by: pjknibbsPosted on 2003-01-22 at 00:15:33ID: 7777861
Microsoft have this to say about an 0x00000050 STOP:
Faulty hardware. Stop 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM). If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. You need to run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owner's manual for your computer.
Buggy system service. Often, the installation of a buggy system service is a culprit. Disable the service and confirm that this resolves the error. If so, contact the manufacturer of the system service about a possible update. If the error occurs during system startup, restart your computer, and press F8 at the character-mode screen that displays the prompt "For troubleshooting and advanced startup options for Windows 2000, press F8." On the resulting Windows 2000 Advanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time.
Antivirus software. Antivirus software can also trigger this error. Disable the program and confirm that this resolves the error. If it does, contact the manufacturer of the program about a possible update.
Corrupted NTFS volume. A corrupted NTFS volume can also generate this error. Run Chkdsk /f /r to detect and repair disk errors. You must restart the system before the disk scan begins on a system partition. If you cannot start the system due to the error, use the Recovery Console and run Chkdsk /r. For more information about the Recovery Console, see "Troubleshooting Tools and Strategies" in this book. If the hard disk is a SCSI disk, check for problems between the SCSI controller and the disk.
Warning If your system partition is formatted with the FAT16 file system, the long file names used by Windows 2000 can be damaged if Scandisk or another MS-DOS-based hard disk tool is used to verify the integrity of your hard disk from an MS-DOS prompt. (An MS-DOS prompt is typically derived from an MS-DOS startup disk or from starting MS-DOS on a multiboot system.) Always use the Windows 2000 version of Chkdsk on Windows 2000 disks.
Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Disabling memory caching of the BIOS might also resolve this error.