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5.2

Norton quarantined a file now PC can't get past login

Asked by sfgiants in Operating Systems Miscellaneous

Tags: norton, quarantined, file, pc

My friend installed norton 2003 and when he restarted it saw the bloodhound virus.  Not knowing what to do he quarantined it without writing down the file name.  Now when his windows 98se gets to the logon screen he types his password,  hits enter and the error Explore.exe cannot load  You must reinstall Windows.  How do find what file he quarantined so I can recopy it from cabs?

thanks
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About this solution

Zone: Operating Systems Miscellaneous
Tags: norton, quarantined, file, pc
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Solution Provided By: SpazMODic
Participating Experts: 8
Solution Grade: B
 
 
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