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8.0

Outlook 2003 Two Contact List Shown  - Cannot Resolve w/ Traditional Fix

Asked by Hexzero1 in Operating Systems Miscellaneous

Tags: outlook, two, contact, lists, 2003

Thanks again for the help in advance.

Ran into a problem where a user in Outlook 2003 had a contact list that showed up on the left bar jsut fine.  However, when they went to send an email, they would not have a contact list available to them when clicking on "To" in the email itself.

I ran through the fix.  The same fix that is outlined here:

http://www.experts-exchange.com/Applications/MS_Office/Outlook/Q_20979967.html?query=contacts+there+but+none+listed+in+outlook+address+book&clearTAFilter=true

All is great now, but we have two contact list entries listed under "Show Names From The" pulldown menu.  One contact is blank and the other is legit.  I have seen this before and ran the fix that i knew of which is also outlined here:

http://www.experts-exchange.com/Applications/MS_Office/Outlook/Q_21139545.html?query=two+contact+list+showing+in+outlook+address+book&clearTAFilter=true

Even if i remove all the entries including the main Outlook Address Book entry, the lists all still remain under "Show Names From the".  I wasn't sure that is even possible since the user is running Oulook for POP mail.  No global address book would be there.  However, for some reason......all the lists ( 2 Contact List, Personal address book) still remain.  

Any ideas or where to start?

Thanks again for your help....

Christopher Nelson





[+][-]10/06/04 02:04 PM, ID: 12242583Accepted Solution

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About this solution

Zone: Operating Systems Miscellaneous
Tags: outlook, two, contact, lists, 2003
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Solution Provided By: internetsavant
Participating Experts: 1
Solution Grade: A
 
[+][-]10/15/04 06:07 AM, ID: 12318752Author Comment

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