Question

HELP!! XP "STOP: 0x0000007B"

Asked by: Dark_Painter

when my computer boots, i get a dim boot-screen for about half a second, and then a blue screen with this error under 2 paragraphs of text. i understand this is an "inaccessable boot device" error, and i was wondering if there is any other way around it besides reformatting my drive. i cannot get past it by selecting safe mode, last known good configuration, or starting normally...

ive tryed booting and using the recovery console from the xp disc, but it wants an administrator password... which it cant very well recognize if it wont recognize the drive. which is why it wont verify my password, and allow me to continue.

dell tech support keeps telling me i have to re-install windows, and theres away to backup my data, but it'll cost me $150.

what i'd like to know is:

1: if there's a way to backup my drive, without being able to access it by booting (or at all).

2: if there's a way to resolve my "inaccessable boot device" blue screen, and regain use of my computer again.

3: if there is a way to bypass the password requirement in the recovery console, allowing me to repair the OS.

and 4: if anyone's heard of the new ATi catalyst drivers doing this, because thats the only thing that i can think of that might have caused this whole thing in the first place.

all in all, the last thing anyone wants to do is whipe their drive right? any help is much appreciated. im looking forward to answers in the morning.

thanks guys!

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2004-12-05 at 20:44:17ID21231365
Tags

0x0000007b

Topic

Operating Systems Miscellaneous

Participating Experts
3
Points
500
Comments
50

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. "stop 0x0000007b ... inaccessible_boot_device"
    I had a machine with win98 on it. I added a memory chip of 128mb to have 196mb and added a 40GB HD, to install the system on. When I start a win2000 setup, it goes OK, until it restarts for the first time. Then it gives me a blue screen that says: "stop 0x0000007b ... i...
  2. ATI catalyst control center doesn't install
    I recently bought an ATI Radeon 9600 Pro video card, and one of the first things I did after installing it was searching for updated drivers. I came across drivers with the new Catalyst Control Center, but I haven't had any luck installing it. I've tried downloading versions ...
  3. Inaccessible Briefcase
    I've saved files from my hard drive which were in both folders and a > Briefcase I did this before formatting the drive to do a clean install > with a new motherboard. I now can't open the briefcase on the disc. I > can open the folders fine but when I try to ope...
  4. Stop windows from install it's driver for ATI.
    How can I stop windows xp from load the microsoft ATI Driver. After it load the ATI Driver, the screen goes Black. I tryed to load the ati driver in safe mode, but when i boot up the screen go black on the log on screen.
  5. Stop INACCESSIBLE_BOOT_DEVICE
    The first problem was unable to load locally stored profile but was able to log on as administrator. I took the advise of a post that suggested to run a chkdsk /r, it made repairs and thought I was home free. Now I get the screen that says *** STOP: 0x0000007B (0x8205F7B0, 0x...
  6. Need help to uninstall ATI Catalyst Control Center v1.2.…
    Hi Experts, I have tried to uninstall ATI Catalyst Control Center v1.2.1949.42406 without success. I'm running Windows XP Pro SP2. My current PC has an Intel VGA controller, so I don't need any ATI software (the ATI software was on my system from when I was using different ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: CrazyOnePosted on 2004-12-05 at 20:45:27ID: 12751268

HOW TO: Troubleshoot "Stop 0x0000007B" Errors in Windows XP
http://support.microsoft.com/?kbid=324103

BEGIN ARTICLE

This article was previously published under Q324103
For a Microsoft Windows NT version of this article, see 122926.

IN THIS TASK
SUMMARY

General Troubleshooting
Boot-Sector Viruses
Device Driver Issues
Hardware Issues
Other Issues
REFERENCES
SUMMARY
This step-by-step article describes how to troubleshoot "Stop 0x0000007B" error messages in Windows XP. A "Stop 0x0000007B" error message may appear on a blue screen when you start your computer. The error message includes the following information:

STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4)
INACCESSIBLE_BOOT_DEVICE
-or-

Setup has encountered a fatal error that prevents it from continuing.

Contact your product support representative for assistance. The following status will assist them in diagnosing the problem.

(0x4, 0x1, 0, 0)

Setup cannot continue. Power down or reboot your computer now.
A "Stop 0x0000007B" error can also occur during Windows XP Setup when Setup restarts your computer during installation. In this case, you receive the second error message.

General Troubleshooting
Before you troubleshoot a "Stop 0x0000007B" error message, read this whole article to determine if any of the specific issues that are listed in the following sections apply to you. If not, use the following general troubleshooting steps:
If you receive one of the error messages that are listed in this article while you are installing Windows XP, update your computer's BIOS, obtain Windows XP drivers for your hard disk controller from the manufacturer of your computer, system board, or hard disk controller, or do both. For information about updating your computer's BIOS or obtaining Windows XP drivers, contact your computer manufacturer. For additional information about the availability of drivers, see the Device Driver Issues section in this article.

NOTE: If Microsoft Windows NT 4.0 or Microsoft Windows 2000 was installed previously on a mirrored boot partition, see the Other Issues section in this article.
Use the Last Known Good Configuration feature. This may resolve the problem if you recently installed an incompatible device driver for your boot controller. For additional information about using the Last Known Good Configuration feature, click the article number below to view the article in the Microsoft Knowledge Base:

307852 HOW TO: Start Your Computer by Using the Last Known Good Configuration Feature in Windows XP

Use the Repair option with Windows XP Setup.For additional information about repairing Windows XP by using Setup, click the article number below to view the article in the Microsoft Knowledge Base:
315341 How to Perform an In-Place Upgrade (Reinstallation) of Windows XP

Restore a registry backup.For additional information about restoring a registry backup, click the article number below to view the article in the Microsoft Knowledge Base:
307545 How to Recover from a Corrupted Registry that Prevents Windows XP from Starting
 
Boot-Sector Viruses
You may receive a "Stop 0x0000007B" error message if your computer is infected with a boot-sector virus. Check your computer for viruses. If you find a virus, also check any floppy disks for viruses before you use them again.

Microsoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base:
49500 List of Antivirus Software Vendors

NOTE: You may have to use more than one brand of virus-detection software to detect and remove various viruses.

IMPORTANT: If your computer has been infected, it may be open to additional forms of attack. Microsoft recommends that you rebuild infected Internet-facing servers (servers that function without a firewall or other protection) by following the guidelines that are published on the CERT Web site. It is also a good idea to rebuild any other computers that are at risk because of their proximity to infected computers before you put them back in service.

If a virus has infected your Windows XP-based computer and a virus-detection program cannot remove the virus and repair the system, you must repartition and format your hard disk and reinstall Windows XP. For additional information about partitioning and formatting a hard disk with Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
313348 HOW TO: Partition and Format a Hard Disk in Windows XP

For additional information about how to protect the boot sector from viruses in Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
122221 How to Protect Boot Sector from Viruses in Windows

back to the top
Device Driver Issues
You may receive a "Stop 0x0000007B" error message if a device driver that your computer's boot controller requires is not configured to start during the startup process or is corrupted, or if information in the Windows XP registry about which device drivers load during the startup process is corrupted.

Windows XP requires a miniport driver to communicate with the hard disk controller that is used to start your computer. If Windows XP does not supply a device driver for your controller or is using a corrupted or incompatible driver, you must replace the driver with a valid copy that is compatible with your controller and Windows XP.

During the first phase of the Windows XP installation, Setup displays the following message at the bottom of the screen:
Press F6 if you need to install a third-party SCSI or RAID driver.

Press F6 and then follow the instructions to install a mass-storage device driver from your Original Equipment Manufacturer (OEM). For additional information about using F6 to load an OEM device driver to support,, click the article number below to view the article in the Microsoft Knowledge Base:
314859 Limited OEM Driver Support Is Available with F6 During Windows XP Setup

To determine if your hard disk controller is compatible with Windows XP and to obtain information about drivers that are included on the Windows XP CD-ROM or are available for downloading, see the latest Windows XP Hardware Compatibility List (HCL). For additional information about the latest Windows XP HCL, click the article number below to view the article in the Microsoft Knowledge Base:
314062 The Latest Windows XP Hardware Compatibility List

If your hard disk controller is not listed on the HCL, contact the manufacturer of your computer, system board, or hard disk controller for information about the availability of a driver. Microsoft does not guarantee that a resolution is available for non-HCL equipment. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
315239 Microsoft Support Policy for Hardware That Does Not Appear on the Windows HCL

If the System hive in the Windows XP registry is corrupted, Windows XP may not be able to load the miniport device driver that is the boot controller requires. To resolve this issue, restore a registry backup. For additional information about restoring a registry backup, click the article number below to view the article in the Microsoft Knowledge Base:
307545 How to Recover from a Corrupted Registry That Prevents Windows XP from Starting

Hardware Issues
You may receive a "Stop 0x0000007B" error message if there is a resource conflict between the boot controller and another controller, or between SCSI devices, or if drive translation is not being performed or was changed. To troubleshoot this issue:
If an IRQ or I/O port address conflict exists between the boot controller and another controller, Windows XP either stops responding (hangs) or displays a "Stop 0x0000007B" error message. If you recently added new hardware, remove the new hardware or reconfigure it so that it does not conflict with the resources of any other installed controllers.
If you are using a SCSI hard disk, check the SCSI chain for correct termination. Remove any unused SCSI devices, or make sure that each SCSI ID is unique.
Make sure that drive translation is turned on (if required) and has not been changed. For example, if you recently switched controllers, this issue can occur.For additional information about this issue, click the article number below to view the article in the Microsoft Knowledge Base:
314082 You Receive a Stop 0x0000007B Error After You Move the Windows XP System Disk to Another Computer

Other Issues
Other potential causes of a "Stop 0x0000007B" error message include:
The boot volume is corrupted and cannot be mounted by Windows XP. If the file system is corrupted and Windows XP cannot mount the boot volume during the startup process, move the drive to another computer that is running Windows XP and run the chkdsk command on that drive. Or, try to create a parallel installation of Windows XP on the drive in a separate folder. The Windows XP Setup program checks the integrity of the volume before copying files and may fix some problems.
You are installing on a mirrored boot partition that was created by Windows NT 4.0. Windows XP does not support Windows NT 4.0 Ftdisk volume sets. If you are running Windows 2000, you must convert all Ftdisk volume sets to dynamic volumes before you upgrade to Windows XP. If you are running Windows NT 4.0, break any mirrors and back up all of the data on the stripe, the RAID5, or the extended volume sets before you upgrade to Windows XP. Ftdisk sets might not be accessible after the upgrade.

REFERENCES
For additional information about "Stop 0x0000007B" error messages, click the article numbers below to view the articles in the Microsoft Knowledge Base:
316401 "STOP 0x0000007B" Error Message When You Restart Your Windows XP-Based Computer

303786 Missing [SysprepMassStorage] Section Causes STOP 0x7B Error Message on Windows XP Sysprep Images

315031 Cannot Upgrade with the MSDN Version of Windows XP

314082 You Receive a Stop 0x0000007B Error After You Move the Windows XP System Disk to Another Computer

314859 Limited OEM Driver Support Is Available with F6 During Windows XP Setup

The information in this article applies to:
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
 
END  ARTICLE  

 

by: CrazyOnePosted on 2004-12-05 at 20:47:23ID: 12751276

HOW TO: Create and Use a Password Reset Disk for a Computer That Is Not a Domain Member in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;305478

 

by: CrazyOnePosted on 2004-12-05 at 20:48:01ID: 12751278

See if this helps

Most of these are bootable floppies that give you a backdoor to the SAM registry hive and allows you change the admins password.

---------------------------------
Free stuff

Instructions
This is a utility to (re)set the password of any user that has a valid (local) account on your NT system, by modifying  the crypted password in the registrys SAM file.
http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html
image files
http://home.eunet.no/~pnordahl/ntpasswd/bd040116.zip (~1.1MB) - Bootdisk image, date 040116  
http://home.eunet.no/~pnordahl/ntpasswd/sc040116.zip (~1MB) - SCSI-drivers (040116)
http://home.eunet.no/~pnordahl/ntpasswd/cd040116.zip cd040116.zip (~2MB) - Bootable CD image with same version and drivers as floppies above.
====================

Another one
Change administrator password on NT/2000, without knowing it!!! Bootdisk...
http://www.thomasmathiesen.com/itak/html/software.html
image file
http://www.thomasmathiesen.com/filez/sw/external/linuxbootimage.zip
image writer
http://www.thomasmathiesen.com/filez/sw/external/imagewriter.zip
====================

Another one
Offline NT Password and Registry Editor
http://www.pc-pipeline.com/modules.php?op=modload&name=Downloads&file=index&req=viewdownload&cid=3

Download it here
http://www.pc-pipeline.com/modules.php?op=modload&name=Downloads&file=index&req=getit&lid=6

Run it to create a boot floppy then follow the instructions. If you choose to do this then you are doing this at your own risk. Just change the admin pw and login then change the account pw's that you desire.

Make sure you have a floppy disk in the floppy drive and let the program create the boot floppy. Now restart the machine a let it boot from the floppy. Now follow what it instructs you to do.

Use it like a bootdisk.

Another one
NTFS/FAT Boot disk for password recovery/reset
http://www.pchelplive.com/modules.php?name=Downloads
----------------------------------

NTAccess can replace the administrator password of a Windows XP, Windows NT or Windows 2000 system by rebooting the computer with a special set of boot disks or CD-ROM (XP only). This is useful if you forgot the administrator password and cannot access the Windows XP/2000/NT system.
http://www.sunbeltsoftware.com/product.cfm?id=265


The Password Auditing and Recovery Application
http://www.atstake.com/research/lc/index.html

L0phtCrack, The integrated password cracker for NT
http://www.securiteam.com/tools/L0phtCrack__The_integrated_password_cracker_for_NT.html

ERD Commander
http://www.winternals.com/products/repairandrecovery/erdcommander2002.asp

When your server or workstation won't boot, you need ERD Commander 2003. ERD Commander 2003 boots dead systems directly from CD into a Windows-like environment. You'll have full access to the dead system's volumes, so you can diagnose and repair problems using tools located on the ERD Commander 2003 Start menu. And you'll have built-in network access to safely move data off of, or on to, the dead system. The Locksmith utility allows you to quickly reset the Administrator password on locked-out systems. With ERD Commander 2003 you can repair a system quickly and easily, saving you time and rescuing your critical data.
--------------------------------------

Or you could, if you have a FAT32 file system, just boot to a Win98 bootdisk and rename the SAM file (registry Hive) in the C:\WINNT\system32\config folder to something else. Of course this will remove all accounts on the system and you will need to rebuild them. If you are using NTFS then boot to the Win2000 or XP CD and do this from the Recovery console.

For XP
HOW TO: Create and Use a Password Reset Disk for a Computer That Is Not a Domain Member in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;305478

HOW TO: Create and Use a Password Reset Disk for a Computer in a Domain in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;306214


The Crazy One

 

by: Dark_PainterPosted on 2004-12-05 at 20:50:15ID: 12751287

reffering to your second comment: unfortunately i cant use floppy's because my tower only has cd drives... but im in the process of reading your first comment.

thanks for the speedy response by the way.

 

by: CrazyOnePosted on 2004-12-05 at 20:52:20ID: 12751298

:)

 

by: SheharyaarSaahilPosted on 2004-12-05 at 20:52:34ID: 12751299

Hello Dark_Painter =)

1. You can use Bart's PE CD >> http://www.nu2.nu/pebuilder/
2. You can do the Repair Install after backing up the data
3. Bart's PE CD will not require any password
4. Not yet :)

 

by: Dark_PainterPosted on 2004-12-05 at 21:09:11ID: 12751341

barts pe cd looks like it works... but from what im looking at its pretty complicated =(

as for your help crazyone, i appreciate it but im afraid i cant find anything there for me. i dont think i can change the password if it wont recognize one from the drive... hmm.....

ill check back for more answers in the morning -- for me, simpler is better lol

 

by: SheharyaarSaahilPosted on 2004-12-05 at 21:12:23ID: 12751349

>> barts pe cd looks like it works... but from what im looking at its pretty complicated =(

which part is complicated... its an ISO image, which you have to download
then use a cd burning software like Nero or Roxio to burn that ISO image on a CD
insert the CD in your dead system and se the boot order in BIOS to boot from the CD first
restart and system should boot with the Bart's PE CD now
you will get a windows like enviroments(see pics on that link) from where you can copy and move your data to a safe place..... that's all :)

is it that complicated!! ;-)

 

by: Dark_PainterPosted on 2004-12-05 at 21:18:16ID: 12751372

oh i see now. i thought it wanted a file from my drive... thats why it wouldnt work lol

well im gonna try the boot cd... seems like the best idea going. altho it sounds a bit risky to me, not sure why.

 

by: CrazyOnePosted on 2004-12-05 at 21:18:17ID: 12751373

Umm Sherary Bart CD is very compincated to somebody that does not know how to use it and it usually does not solve this particular problem. I prefer ERD COMMANDER myself but it does cost money but the money is well worth spending for getting one out of trouble, especially booting trouble.

 

by: SheharyaarSaahilPosted on 2004-12-05 at 21:26:11ID: 12751403

>> altho it sounds a bit risky to me, not sure why.
Fatal has written a step to step tutorial for creating this CD... im sure it will take away all your remaining fears :)
http://65.24.134.81/KipSolutions/BootableCDrom/BartsPE.htm

 

by: SheharyaarSaahilPosted on 2004-12-05 at 21:29:41ID: 12751416

>> Bart CD is very compincated to somebody that does not know how to use it and it usually does not solve this particular problem.
Its not that much complicated.... it looks horrible only by its looks.... once we will get in there... all seems familiar :)
and no im not trying to solve his problem..... just trying to help him save the data first and after that he can easily troubelshoot the problem or reinstall the OS :)

 

by: CrazyOnePosted on 2004-12-05 at 21:37:12ID: 12751436

It is complicated to the first time user. If one wants to save the data then pull the HDD from the system, slave it to another using XP, set the permissions on the slave disk and then copy over the data. That is is the easy way but Bart's CD has a high rate of unsuccessibilty in doing this. That is why I would recommend ERD COMMANDER becuase they GUARENTEE what they say or do what I said in the begining of my statement :)

 

by: Dark_PainterPosted on 2004-12-05 at 21:39:32ID: 12751441

sheharyaarsaahil,  crazyone, thanks. im burning the iso image right now, and ill see if it works. even tho i'd much rather remove the stop error than backup everything... i suppose this is as close as im going to get. i have a website, steam, archives, conversations, digital artwork original creations... alot of stuff on here i really dont wanna loose.

im still looking for a solution to the stop error so i might be able to go back to the way my pc worked before... but if thats not possible, ill use the disc i just burned.

(i really dont want to come across as a noob because im actually pretty computer savvy, just have some problems communicating i guess...)

 

by: CrazyOnePosted on 2004-12-05 at 21:42:50ID: 12751450

OK Explain to us what happened befor the specific error. It comes across as a DISK PROPlEM which neither of the CD'd we mentioned will help. Check the disk first for errors then check for other possible problems.

 

by: Dark_PainterPosted on 2004-12-05 at 21:42:57ID: 12751452

okay... well the cd didnt work... ot says file iastor.sys couldnt not be found, and tells me to press any key to continue...

guess ill revert back to my original question. is there really any way to just get the blue screen to go away and i can get past my boot screen again lol

 

by: SheharyaarSaahilPosted on 2004-12-05 at 21:43:27ID: 12751455

the problem is using Recovery Console was the Adminsitrator password... when you will boot the system with Bart's PE you will be able to change the Adminsitrator password from there!

Second if you are having a standard WinXP CD then after backing up your data you can do a Repair install :)

 

by: Dark_PainterPosted on 2004-12-05 at 21:44:54ID: 12751461

>>OK Explain to us what happened befor the specific error. It comes across as a DISK PROPlEM which neither of the CD'd we mentioned will help. Check the disk first for errors then check for other possible problems.

as i explained to tech support, the drive is just fine, it passes the tests you can perform in the bios. this is just an opperating system corruption, that disables the user from loading the opperating system =|

atleast thats what i got out of them and conclude myself ^

 

by: SheharyaarSaahilPosted on 2004-12-05 at 21:45:08ID: 12751463

>> ot says file iastor.sys couldnt not be found,
which type of hard drive are you using ??

 

by: Dark_PainterPosted on 2004-12-05 at 21:46:38ID: 12751469

>>the problem is using Recovery Console was the Adminsitrator password... when you will boot the system with Bart's PE you will be able to change the Adminsitrator password from there!

Second if you are having a standard WinXP CD then after backing up your data you can do a Repair install :)


thats one issue yes, i might be able to do a few things from there, but seeing as how i got the lovely error from the cd i just burned, i dont think that bartpe will be working for me and my napsack computer any time soon lol

 

by: Dark_PainterPosted on 2004-12-05 at 21:48:40ID: 12751476

>> ot says file iastor.sys couldnt not be found,
which type of hard drive are you using ??

burned the cd on a what seems to be a toshiba hard drive, even tho i have a dell laptop....

and i loaded it on my dell dimention 8400's maxtor hard drive.

 

by: CrazyOnePosted on 2004-12-05 at 21:50:25ID: 12751481

OK lets go back to the begining. Please tell us what you have done and what has the client done to fix the problem. I know for a fact the BARTs CD will not boot into a Win2000 of XP installation unless certain Registry Settings are made. So please start from the begining

 

by: Dark_PainterPosted on 2004-12-05 at 21:56:22ID: 12751498

>> OK lets go back to the begining. Please tell us what you have done and what has the client done to fix the problem. I know for a fact the BARTs CD will not boot into a Win2000 of XP installation unless certain Registry Settings are made. So please start from the begining


alright...

really all i did was install the new catalyst drivers(mabye they did it, mabye not). then i had to disconnect my tower to move it... hooked it back up, and now i get this. so far ive changed the RAID detection back and forth, run a scan on it and it passed, tryed booting in safe mode, last known good config, and normally, tryed bartpe, and tryed the recovery console but im convinced it doesnt accept my password because it cant get into the drive to validate it, because of the stop screen error...

 

by: SheharyaarSaahilPosted on 2004-12-05 at 21:59:15ID: 12751509

>> and i loaded it on my dell dimention 8400's maxtor hard drive.
that iastor.sys are related to RAID drivers.... and i think that this dell system use it!
and that's the reason Bart's PE is not loading, coz it cannot load the RAID drivers for your system =\

 

by: Dark_PainterPosted on 2004-12-05 at 22:00:21ID: 12751514

>> and i loaded it on my dell dimention 8400's maxtor hard drive.
that iastor.sys are related to RAID drivers.... and i think that this dell system use it!
and that's the reason Bart's PE is not loading, coz it cannot load the RAID drivers for your system =\

<sarcasm>sexy</sarcasm> =|

 

by: SheharyaarSaahilPosted on 2004-12-05 at 22:01:21ID: 12751520

and your must be having those Dell Recovery Disks with you.... right ??

 

by: CrazyOnePosted on 2004-12-05 at 22:01:37ID: 12751522

Or it can not find the RAID Drive with the info. What is your RAID config. Number 1 2 3 4 5?

 

by: Dark_PainterPosted on 2004-12-05 at 22:03:19ID: 12751524

>> and your must be having those Dell Recovery Disks with you.... right ??

pretty sure i do yea

>> Or it can not find the RAID Drive with the info. What is your RAID config. Number 1 2 3 4 5?

i think ive got 0 1 2 3 4 5. i know the hard drive is 0, nothing for 1-3, and my cd drives are 4 and 5....

 

by: CrazyOnePosted on 2004-12-05 at 22:04:21ID: 12751527

Are you sure you have a RAID?

 

by: Dark_PainterPosted on 2004-12-05 at 22:05:38ID: 12751532

>> Are you sure you have a RAID?

in my BIOS it says stuff about RAID, do you want me to check (how)?

 

by: Dark_PainterPosted on 2004-12-05 at 22:08:53ID: 12751537

drive column:
[-]drives
Diskette Drive
drive:0 SATA-0
drive-1: SATA-1
drive-2: SATA-2
drive-3, SATA-3
drive-4: PATA-0
drive-5: PATA-1
SATA Opperation
[end]

 

by: CrazyOnePosted on 2004-12-05 at 22:10:12ID: 12751541

See here is the problem Does the Bios say it is RAID enabled or Does the the OS say so?

 

by: Dark_PainterPosted on 2004-12-05 at 22:11:10ID: 12751543

where would i look for it to say RAID enabled...

 

by: CrazyOnePosted on 2004-12-05 at 22:11:47ID: 12751546

But have yet to say it it he Systme is setup with which BIOS SATA??????

 

by: Dark_PainterPosted on 2004-12-05 at 22:13:25ID: 12751552

>> But have yet to say it it he Systme is setup with which BIOS SATA??????


that kinda made no sense dude lol

 

by: CrazyOnePosted on 2004-12-05 at 22:14:50ID: 12751553

Umm no offense but if your a system that is using SATA You will know. The system will tell you

 

by: CrazyOnePosted on 2004-12-05 at 22:16:06ID: 12751554

Ok do you know what hardware is unboard? And HDD controller it is using?

 

by: Dark_PainterPosted on 2004-12-05 at 22:16:14ID: 12751555

right now... im in the BIOS and under SATA Opperation, i have the following choices:

"RAID Autodetect /AHCI" (currently selected)
"RAID AUtodetect/ATA"
"RAID On"
and "Combination"

just incase this matters any ^

 

by: Dark_PainterPosted on 2004-12-05 at 22:18:09ID: 12751562

>>  Ok do you know what hardware is unboard? And HDD controller it is using?

maxtor hard drive, and it says its controlled by the BIOS

 

by: SheharyaarSaahilPosted on 2004-12-05 at 22:25:17ID: 12751587

Dark i have to go now.... seems like you are going well.... good luck.... will check back soon in the evening :)

 

by: Dark_PainterPosted on 2004-12-05 at 22:28:32ID: 12751597

thanks for your help sheharyaasaahil. hope i get this figured out soon =|

 

by: Dark_PainterPosted on 2004-12-05 at 22:33:10ID: 12751614

i better go too. cant figure this out without sleep.

if anyone wants to leave some suggestions feel free. this was pretty random and im getting desperate.
ive got almost 250 gigabytes of important stuff =/

thanks again, to the people that've helped and the people who are possible helpers =|

 

by: NyaemaPosted on 2004-12-05 at 23:14:38ID: 12751737

Dark Painter...
Looking at your problem...

The problem could either be a corrupt volume,
or corrupt drivers.
If the volume is corrupt, then you would need to repair it by running chkdsk.
Since you do not have the admin password, it is not that simple.
If it was only one drive, I could have unplugged it and placed it in another PC and run the repair.
So a paralle install seems to be the answer

If it is a driver issue, then an upgrade install would sort the problem out.

For both these solutions, no formatting is required.


The parallel install involves installing windows XP in a different location (directory/Partition/drive)
The best location would be a different partition or drive.

If you have only one partition in your logical drive,
then I suggest you add another drive and install XP there.
Otherwise, if you do not have another drive, install in a different directory.

You will need the raid driver in the link supplied by SheharyaarSaahil
http://support.dell.com/support/topics/global.aspx/support/software_reinstall/en/index?c=us&cs=19&l=en&s=dhs&SystemID=DIM_PNT_P4_8400&ServiceTag=&results=true&category=13&OperatingSystem=46.  Put the driver on a floppy.  At the beginning of the text install screen press F6 and select the driver.
For the installation select new install, install in a different partition and select leave volume intact.

After completting the parallel install, run chkdsk.
start->run
chkdsk c: /f /r

Reboot
After the repair...
Select the previous install from the boot menu (should be the second item on the menu)



For the repair upgrade. Select the same location for the previous xp install.
and select upgrade.

 

by: Dark_PainterPosted on 2004-12-05 at 23:57:21ID: 12751906

well im stumped.

im writing this comment from my formerly pronounced dead computer... i messed with the BIOS, i did something that looked like re-installing windows but wasnt, then it hung for a while, then it kept restarting at the boot screen, but the error was gone, and then i messed with the BIOS some more and here i am. your guess is as good as mine how i did it lmao.

thanks for both your help... mabye i'll split the points 50/50... u guys really didnt fix it, per se... but it was nice try your suggestions.

 

by: Dark_PainterPosted on 2004-12-05 at 23:58:35ID: 12751911

ok theres three of ya... whats 500 split in three lol

 

by: CrazyOnePosted on 2004-12-06 at 00:10:29ID: 12751949

Ummm to tell you truth Nyaema and myself are probably closes to your problem since it looks like a RAID went bad. RAIDs are good on Servers but not needed on a Personal Computer. Quite frankly if you are trouble shouting RAIDs it might benifit one to get a lot of manuals and some formal education concerning them. Even though most RAIDs are some what selve explainatory the problem overall is how do you recover from a failure. Well it depends on what type of RAID you are using and if you know what you are doing. RAIDs are not for non-professionals. In other words one really should know what they are entering to if they take over a RAID and know the configuration and how to recover from that configuration. Otherwise, well....

 

by: NyaemaPosted on 2004-12-06 at 04:21:31ID: 12753345

I best guess is that some kind of repair was done during the "something that looked like installing windows stage" ;-)

None the less, I would still run a chkdsk on the boot volume as descrobed.
Then defragment the boot volume.

 

by: Dark_PainterPosted on 2004-12-06 at 07:43:00ID: 12754940

im probably going to reformat after i get my data backed up. unless i can do some other stuff, now that im back into the opperating system again. it still boots wierd but no errors time. ill split the points between u crazy and nyaema =)

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...