Hi
Download this utility and remove malware processes from ur system. It is worth using.
http://www.spychecker.com/
Thank U
SystmProg
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When I click "All Programs" in XP it takes 20-30 seconds for the window to fill
When I click the All Programs button in XP Pro SP2 .....the window comes up immeadeatly but is blank for 20 or so seconds. If I close and reopen it fills normally but if I don't immeadeatly reopen it again remains blank for the 20 or so seconds. The computer is not hung or locked when this happens, nor do I notice anyother annoying problem. In fact I like XP fine but this problem just started for no reason. No additional software was recently loaded, nor did I delete anything other than known text/data files that I am sure were not associated with the OS. This is not a panic problem but does worry me that something is wrong......
Thanks for any help,
Rick Spalding
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Answers
you can :
-run sfc /scannow from the run box
-check if there are big folders or files (a zip folder from some MB can cause that)
-check if you have enough disk space free
-run a disk check on the drive (scan for errors)
-check for virus and other malware :
CWshredder http://www.majorgeeks.com/
Spybot : http://www.download.com/30
adaware : http://www.lavasoftusa.com
STINGER : http://vil.nai.com/vil/sti
http://housecall.trendmicr
http://www.ravantivirus.co
http://www.spychecker.com/
It sounds like it is trying to access an either large or unaccessible file that is in your start menu. Your Start Menu is compiled from two folders, the First is C:\Documents and Settigns\All Users\Start Menu\Programs; All users on the computer see these items, if you have another user on the computer, see if they have the same problem, if they do it is most probably is the first folder, otherwise the problem is in your second folder, that being the one which is personalised to you, that is stored in C:\Documents and Settingfs\YOUR USER NAME\Start Menu\Programs.
Once you figure out where the problem may lie, open those folders up in windows explorer and look for an out of place file amongst the folders, either a large file, or one thay may be a network/LAN file or an internet linked file.
Everytime you open start menu it is trying to access this out of reach file, it may even be a program which is still in the start menu but you deleted\removed\uninstalle
Loo karound for these symptoms, but more info would be handy, i.e. are you on a Windows Network wit ha domain, and are you using roaming profiles?
This can happen if you have many items inside "All Programs". I suggest you create a view Subfolders into which you can then move some of the other folders into. I for instance have "Office Programs", "Utilities", "Grafics", "Multimedia", "DVD-CD Authoring" folders and nothing else. Apart from "All Programs" opening quicker that way, it is also more "cleaned-up".
:::::::defragment local disk c: start>all programs> accessories>system tools>disk defragmenter.
delete temporary files: C:\Documents and Settings\(username)\local settings\temp : empty this folder and also C:\documents and settings\(username)\local settings\temporary internet files.
these files tend to slow up your computer. defragmenting should also speed it up a bit.
if you have norton 2004: you could defragment your registry also. i dont recommend doing this w/o a tool though, it could be dangerous.
good luck. im open for any other q's you might have
I thought everything in All Programs were shortcuts???? Anyway...checked all folders in Programs .....nothing bigger than a shortcut (1-3 K)...Defraged and downloaded suggested spyware checkers. Ran em all and by the way thanks for the lead to "HijackThis"....great little program....here is the log....I don't see anything ....maybe someone else will. In any case so far no luck ....have tried what has been suggested.....sorta tempted to take gonzal13(joe)'s suggestion of restoring but that seems like a possible easy fix but I will still not know what is causing the problem. Not much point in researching this stuff if ya don't learn anything......any other suggestions???? I'm not ready to give up yet!!!!
Logfile of HijackThis v1.99.0
Scan saved at 1:00:35 AM, on 12/19/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.e
C:\WINDOWS\system32\winlog
C:\WINDOWS\system32\servic
C:\WINDOWS\system32\lsass.
C:\WINDOWS\system32\svchos
C:\WINDOWS\System32\svchos
C:\WINDOWS\system32\LEXBCE
C:\WINDOWS\system32\spools
C:\WINDOWS\system32\LEXPPS
C:\Program Files\Canon\DIAS\CnxDIAS.e
C:\Program Files\Symantec_Client_Secu
C:\WINDOWS\System32\nvsvc3
C:\WINDOWS\system32\ssofts
C:\WINDOWS\System32\svchos
C:\WINDOWS\System32\tlntsv
C:\Program Files\TightVNC\WinVNC.exe
C:\WINDOWS\System32\wltrys
C:\WINDOWS\System32\bcmwlt
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Java\j2re1.4.2_03\bi
C:\WINDOWS\system32\dla\tf
C:\Program Files\CyberLink\PowerDVD\D
C:\Program Files\MusicMatch\MusicMatc
C:\Program Files\MUSICMATCH\Musicmatc
C:\PROGRA~1\MYWEBS~1\bar\2
C:\Program Files\ScanSoft\OmniPagePro
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\PROGRA~1\SYMANT~1\SYMAN
C:\PROGRA~1\Maxtor\OneTouc
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\iTunes\iTunesHelper.
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\QuickSet\quicks
C:\Program Files\iPod\bin\iPodService
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\LVCOMS
C:\Program Files\Logitech\Video\LogiT
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\canon\PrintMonitor\C
C:\Program Files\Logitech\Video\FxSvr
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\svchos
C:\Program Files\Common Files\Real\Update_OB\reals
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EX
C:\WINDOWS\msagent\AgentSv
C:\PROGRA~1\WINZIP\winzip3
C:\Documents and Settings\Rick Spalding\My Documents\Unzipped\hijackt
R1 - HKCU\Software\Microsoft\In
R1 - HKCU\Software\Microsoft\Wi
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-7
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-1
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-A
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-2
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-0
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-C
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-1
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-0
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bi
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tf
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\D
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatc
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatc
O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.ex
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2
O4 - HKLM\..\Run: [Opware12] "C:\Program Files\ScanSoft\OmniPagePro
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\reals
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMAN
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe"
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouc
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quicks
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMS
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISSta
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiT
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\Manif
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bi
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bi
O4 - Global Startup: Print Monitor.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSear
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
O16 - DPF: {01A88BB1-1174-41EC-ACCB-9
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0
O23 - Service: Canon Driver Information Assist Service - CANON INC. - C:\Program Files\Canon\DIAS\CnxDIAS.e
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Secu
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCE
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\Program Files\Symantec_Client_Secu
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc3
O23 - Service: Cryptainer service - Unknown - ssoftsrv.exe (file missing)
O23 - Service: VNC Server - Constantin Kaplinsky - C:\Program Files\TightVNC\WinVNC.exe
O23 - Service: WLTRYSVC - Unknown - C:\WINDOWS\System32\wltrys
did you know that you had mywebsearch bar on your computer? did you knwo you had the google toolbar? did you know you had the ebay toolbar. some people love the google toolbar, but im wary of it. i dont know if it has any spyware but im wary of all "toolbars" most of them come bundled with things you dont want. my web search comes with numerous programs, but you absolutely dont want it on your computer. delete this entries from this log and this is just a half-expert speaking.
submit this log to www.castlecops.biz and they will be able to tell you what else you want to fix. this is all i see thats particularly bad.
also if you didnt know about that you had the ebay toolbar, you probably did, but jsut go through the log and fx everything that says ebay toolbar.
MyWebSearch = big NONO
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-1
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-1
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bi
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bi
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com
hope this helps
Also shortcuts have to be loaded to memory or cache, if there are many of them it'll make your system slow (even if it is a fast PC with plenty of RAM), that's why I advised you to put them into subfolders, that way the system only needs to load those you need at the time. Performance may improve if you have your indexing services turned (Inside services as well as for the drive itself).
OK I have sorted catagories in my program folders. I restored back about a month with no effect.......As far as the toolbars go......My wife insists on using smileys in her e-mails. I haven't found a good way to have them available for her any other way and as sfar as thing go I have not found anything detrimental bundled in the web search bar....some ads occasionally but little else. The Ebay Bar I use in selling and buying. I am a frequentuser in Eby so I would like to keep that bar unless I start seeing weird things happeniing (Other than this hang problem I am having). I have had the toolbars for many months without having the current problem so it must be something else??????. I would like to keep trying to find the problem.......thanks to everyone sofar but......what else do you think it could be???
Here is how to get rid of mywebsearch :
http://www.free-web-browse
BTW, you can check your log yourself here :(just post the log, click button analyze...)
http://www.hijackthis.de/i
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by: HypercubeTechPosted on 2004-12-17 at 22:51:49ID: 12856243
How much ram is installed, whats the speed of the processor... Check the video card drivers and install the Windows updates w/hardware driver updates.
Jimi Goethe