Question

"An error was detected on device \Device\Harddisk1\D during a paging operation."

Asked by: dickparker

I experience system slowdowns lately.  Under "event viewer" and "system", I see many warnings timed a few seconds apart.  Each warning contains "An error was detected on device \Device\Harddisk1\D during a paging operation.".  I then am directed to a MS web help page where it says if this happens a lot to replace the drive.  The drive is about two weeks old and is a Western Digital 200GB drive.  Any advice appreciated.

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Asked On
2004-12-24 at 08:56:52ID21253336
Tags

error

,

detected

,

paging

,

device

,

during

Topic

Operating Systems Miscellaneous

Participating Experts
6
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125
Comments
17

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Answers

 

by: LucFPosted on 2004-12-24 at 09:10:06ID: 12899587

Hi dickparker,

That it's new doesn't mean it isn't bad.
Please try the WD tools to check your harddisk for problems:
http://support.wdc.com/download/

Greetings,

LucF

 

by: dickparkerPosted on 2004-12-24 at 09:57:46ID: 12899729

The drive passed the WD diagnostics with no error messages.

 

by: LucFPosted on 2004-12-24 at 10:07:52ID: 12899745

You might want to try putting all of the pagefile on the C: disk.

LucF

 

by: dickparkerPosted on 2004-12-24 at 10:18:35ID: 12899770

I don't know how to do that (or even what it means).  I though everything like that would be on the C: drive -- where else would it be?

 

by: LucFPosted on 2004-12-24 at 12:16:12ID: 12899960

If you're using XP, XP tries to put a pagefile on every drive for maximum performance.
Try the following:
Right-click "my computer" => "properties" => "advanced" => "performance options" => "change"
(the words might be a bit off, I'm using win2k)

There make sure the pagefile on D: is set to 0

LucF

 

by: dickparkerPosted on 2004-12-24 at 12:21:45ID: 12899969

All drives except C: say "no pagefile"; C: is set to the recommended value.

 

by: rindiPosted on 2004-12-24 at 22:55:58ID: 12900738

What is the rest of the hardware you've got? Is it also new, like your disk? did you install windows new? Did you install the new WD Disk as an additional drive to your existing hardware?

Thanx for more info, and have nice days of festifity.

 

by: dickparkerPosted on 2004-12-25 at 06:03:12ID: 12901261

I have a Pioneer CD-DVD (master), TDK 5200B CD-RW (slave), Zip 250 (on IDE board), WD 200GB (C:, master) HDD, WD 80GB (slave) HDD as backup, eVGA 6800 Ultra video card, Creative Soundblaster sound, a USB 2.0 card, USB 2.0 front panel, and NEC-Mitsubishi 2070SB monitor.  My mobo is an Intel 875PBZ with 3.4 GHz HT processor.  I am running Windows XP Pro SP2 (clean install two weeks ago from one cd onto new WD200).  The mobo is about 1.5 years old as is most of the system except the video card (<6 mos).  I am running the latest Intel BIOS, keep my drivers up-to-date, and check system with SkyBot, AdWare, and HiJackThis at least once a week.  My AV is McAfee Enterprise 7.1 which is also up-to-date.

Is that enough information?

 

by: rindiPosted on 2004-12-25 at 08:08:18ID: 12901480

The error you get points to harddisk1 and they start of with harddisk0, so that means it is probably your 80 Gig disk which has the errors. Since you are using it as backup, why not temporarily disconnect it from your PC and keep us posted if you still get the error messages, or maybe what new errors you get?

I mainly asked for the above info because I didn't know if you had another drive and it looked as if you had more than one.

Thanx again.

 

by: dickparkerPosted on 2004-12-25 at 09:25:37ID: 12901624

I got the latest diagnositic software from WD this morining and rechecked both HDD.  The 200GB passed, but the 80GB generated error "0199", which is not listed on the WD websitie.  But, I sent this information to WD and they approved an RMA on the drive, even on Christmas Day!  So, I should be getting a new 80GB in the next week or so -- no charge.

I just noted after your message that the error was pointing to HDD1 -- I forgot that a lot of computer jargon called the first device "0".  Since I use the 80GB as backup, I can disconnect it, but it actually seems to be working ok.  I can backup files, retrieve them, etc.  Is it common to have a device detected as bad, but yet it still works?

Thanks for pointing that out.  I accept you advice.

 

by: rindiPosted on 2004-12-25 at 10:00:22ID: 12901666

There might be some areas on the disk which are bad and therefore you might not notice anything not working as long as those parts of the disk aren't used. It might also be a problem which is intermitant and not related to the surface of the disk, so getting errors don't necesarily mean the disk doesn't work correctly.
It could also be your OS reacted to SMART messages sent by a disk going bad.

Getting the drive replaced won't exactly be free, You'll have to pay for the shipping of the drive to WD, but it is still a good bargain.

Thanx.

 

by: dickparkerPosted on 2004-12-25 at 10:32:28ID: 12901749

One more question.  Why is the error message related to page filing on my 80GB HDD when page filing is disabled on that drive?

Thanks for your explanations.

 

by: rindiPosted on 2004-12-25 at 11:32:07ID: 12901842

That is something that is baffling me as well. I can only think of windows not handling error messages correctly.

 

by: RaduSmPosted on 2005-01-19 at 08:48:54ID: 13084618

A paging operation does not refer to pagefile..is something related with memory operation ( like loading something from harddisk to memory)

 

by: mlibrescuPosted on 2008-07-09 at 20:15:09ID: 21970202

My own experience and my research regarding this problem indicates that the "accepted solution" is incorrect. In my case, the error shows up on different drives, on different partitions of the same drive, and on external drives that I bought brand new to test. I'm not buying the "it's the drive" answer, although in one particular instance, it could be the hard drive. Root around on the web for a bit and you'll find that it is a Microsoft bug.

 

by: riven1128Posted on 2009-02-17 at 19:36:53ID: 23666727

In my case this issue occurs with usb devices conflicting with eachother.. I agree that the accepted solution is probably incorrect.

 

by: UnwindPosted on 2010-10-14 at 09:53:43ID: 33906503

Hi,
I am having this problem with my Samsung USB disk which is plugged into a Windows 200 Server and not figured out how to fix it and the solution above does not fix it.
An error was detected on device \Device\Harddisk2\DR4 during a paging operation.

Thanks

20120131-EE-VQP-002

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