If the mail is on secure sockets, the ports will be different.
There are also other issues. For Exchange and Outlook, they will try to authenticate to the smtp mail server, which, if is just port 25/110 and upstream, will not require it.
First, your network setup: what are the mail servers? do you have local mail servers as differentiated from internet mail servers?
Mail from internal servers is usually sent using user@hostname.domain.tld and not just user@domain.tld
Additionally, the mail server is hostname.domain.tld and not the smtp external server.
What are your incoming and outgoing mail servers?
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by: mohaiPosted on 2005-04-17 at 19:00:29ID: 13803244
Hi Pvraj,
I assume your clients are accessing an internet mail server which is not in your private network.
Want to find out if it is the ISA policy issue or other issue. Are you accessing your email server thru pop3, if so are you able to get respond by telnet "email server" 110? and also port 25? from your clients?
Try to figure out if it is the ISA blocking the ports...