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06/10/2005 at 05:14AM PDT, ID: 21453678
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6.6

Can't download files to be able to use java

Asked by zalman00 in Operating Systems Miscellaneous

Tags: enviorment, runtime, java


I wrote an email to symantec and received no response from them , I know this is a question for symantec but I guess I am grasping at straws by asking you for help that really should be addressed to symantec , I am sorry for asking you the question that symantec really is suppose to address .
I had a problem with software that I just purcheased from symantec it  and  I was told in the E mail that I wrote to symantec  that from now on to use the live one on one chat and that the e mail help is no longer available
I was told in the E mail that from now on to use the live chat and that the e mail help is no longer available
Hi everyone ,
Can you tell me how I could download the java in order to use the live one on one  chat I keep trying and I keep getting an error message
“browser or application that is using the directory you have chosen for the installation for symantec chatlive help … error 1722 , there is a problem with the windows installation package……a program run as part of the setup did not finish as expected
j2se runtime enviorment 5.0 update to install java update can not be installed on the machine because the directory you have choosen to install is locked , please close any browser or application that is using the directory you have choosen for installation for symantec chat live help  
error 1722 , there is a problem with the windows installation package
a program run as part of the setup did not finish as expected j2se runtime enviorment 5.0 update to install"

I closed out everything my anti virus and firewall and outlook and internet explorer , only the usual things running in end task processes were in the background
[+][-]06/10/05 06:37 AM, ID: 14188291

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About this solution

Zone: Operating Systems Miscellaneous
Tags: enviorment, runtime, java
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Solution Provided By: memoryinmotion
Participating Experts: 4
Solution Grade: B
 
 
[+][-]06/10/05 08:30 AM, ID: 14189617

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[+][-]06/10/05 09:46 AM, ID: 14190363

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[+][-]08/04/05 06:39 PM, ID: 14604195

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[+][-]08/04/05 07:19 PM, ID: 14604384

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[+][-]08/04/05 07:22 PM, ID: 14604392

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[+][-]08/05/05 05:28 AM, ID: 14606681

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[+][-]08/05/05 07:10 AM, ID: 14607759

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