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4.8

bugcheck stop 0x0000000a on windows 2000 web server

Asked by BobCSD in Operating Systems Miscellaneous

Tags: 0x0000000a, bugcheck

bugcheck stop 0x0000000a on windows 2000 web server

This kind of goes back to an issue I was dealing with before:
http://www.experts-exchange.com/Operating_Systems/Q_21531853.html

GinEric was helping out there...

GinEric,

I just got this memory dump error. It is not the same, but the knowledge base indicates it might have to do with a timing problem:

Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            8/19/2005
Time:            11:57:02 PM
User:            N/A
Computer:      SSWEB
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0xc0074ee4, 0x00000002, 0x00000000, 0x80443637). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\MEMORY.DMP.

http://support.microsoft.com/default.aspx?scid=kb;en-us;286362
>>This problem is caused by a small timing problem that can cause a null pointer to be referenced.

It says to fix it, obtain the latest service pack. I have the latest service pack and that is what includes the rollup that maybe caused it in the first place.

Another knowledge base article talks about a virus. But that was an NT serverand also I already checked for those virus files and there are none. I also checked the registry for the virus files and they weren't there.

I'm thinking this is a timing issue as you already indicated.

I am uploading the file to your ftp site, but it wouldn't grant me permission to create a directory.

It says it will take 1 hour and 40 minutes. The file is much smaller, so it must be the kernal file. Plus it didn't take 15 minutes to reboot as in the past. It was only a few minutes.

If you don't feel this is related to the issue you wanted to look at, don't feel obligated to help. I understand.

thanks!

Bobi


[+][-]08/21/05 06:51 AM, ID: 14718834Accepted Solution

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About this solution

Zone: Operating Systems Miscellaneous
Tags: 0x0000000a, bugcheck
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Solution Provided By: cpc2004
Participating Experts: 2
Solution Grade: A
 
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