Question

Winlogon.exe error PLS HELP!

Asked by: jbyrd1981

I just finished deleting a file called ldr64.dll that contained a virus called W32.Beagle.DV. I ran a scan looking for more viruses and cannot find any. My Norton software took a pretty major hit and will probably have to be reinstalled. I am also having a problem with winlogon.exe having an application error that causes my machine to restart. Here is some more info on it...

EventType : BEX     P1 : winlogon.exe     P2 : 0.0.0.0     P3 : 00000000    
P4 : unknown     P5 : 0.0.0.0     P6 : 00000000     P7 : 00cf4758    
P8 : c0000005     P9 : 00000008    

C:\DOCUME~1\JASONB~1\LOCALS~1\Temp\WERe749.dir00\winlogon.exe.mdmp
C:\DOCUME~1\JASONB~1\LOCALS~1\Temp\WERe749.dir00\appcompat.txt

The instruction at "0x01184758" referenced memory at "0x01184758". the memory could not be "written".

I know I could just reformat and reinstall, but that is worst case scenario. How can I fix this error? Thanks!

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Asked On
2006-03-03 at 13:55:15ID21760088
Tags

error

,

application

Topic

Operating Systems Miscellaneous

Participating Experts
4
Points
500
Comments
12

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Answers

 

by: blue_zeePosted on 2006-03-03 at 13:59:39ID: 16098937


Do a thorough cleanup with CCleaner:

www.ccleaner.com

Download and install it.

Under the Cleaner section, tick all options and click the "Run Cleaner" button.

Reboot when finished and test.

Zee

 

by: jbyrd1981Posted on 2006-03-03 at 14:19:14ID: 16099115

Blue zee, I tried your solution and it did not work. Nice program though.

 

by: jbyrd1981Posted on 2006-03-03 at 14:24:35ID: 16099159

To add to the problem I cannot get norton to uninstall and some programs crash or do not run at all. !!!!

 

by: blue_zeePosted on 2006-03-03 at 14:51:42ID: 16099391


At this point, I must agree that a format and reinstall will be the fastest and safest way out of trouble.

But maybe you want to have a last go at it, using an online virus scanner (run a least 2):

Panda ActiveScan
http://www.pandasoftware.com/activescan

Bitdefender
http://www.bitdefender.com/scan/Msie/index.php

McAfee FreeScan
http://us.mcafee.com/root/mfs/default.asp

Symantec Security Check
http://security.symantec.com/sscv6/

Pc-Cillin (Trend Micro Housecall)
http://housecall.antivirus.com/housecall/start_pcc.asp

PcPitstop
http://pcpitstop.com/antivirus/default.asp

RAV
http://www.ravantivirus.com/scan/

Zee

 

by: rpggamergirlPosted on 2006-03-03 at 14:58:41ID: 16099442

Have you tried deleting this?
C:\DOCUME~1\JASONB~1\LOCALS~1\TempWERe749.dir00\

Can we look at the Hijackthis log? winlogon culprit might show up there.
Please download HijackThis 1.99.1
http://www.cyberanswers.org/forum/uploads/HijackThis1991.exe
Open Hijackthis, click "scan and save a logfile" don't fix anything yet, just upload the logfile created, go here and paste your Hijackthis log, http://www.rafb.net/paste/
then at the bottom left corner click "paste"
Copy the address/url and post it here:

Or copy and paste the log at;
http://www.hijackthis.de/
and click "Analyse", "Save".  Post a link to the saved list here.

 

by: jbyrd1981Posted on 2006-03-03 at 14:59:54ID: 16099447

Well, I have used Mcafee and got it to run clean. PCpitstop would not even load up. I think the virus has already modified files beyond repair because of so many programs that will not work or crash. I believe that I have the virus removed but the damage ahs already been done. It would seem that this virus came out shortly after I downloaded my latest virus defs which was on the 24th. According to Symantec this virus came out after that. I cannot believe that Norton let this virus take a hold on my system. I have had viruses in the past that were rapidly taken care of by Norton, but none like this one. :( YIKES! At least I can still save my valuable files.

 

by: David-HowardPosted on 2006-03-03 at 15:00:58ID: 16099453

Norton makes me scratch my head. This isn't the first time I've heard of someone not being able to perform a successful reinstall or uninstall. The advice from above is good. However, if this is my system I copy my data off and nuke the drive. Reformat and start CLEAN. :-)

 

by: jbyrd1981Posted on 2006-03-03 at 15:39:22ID: 16099711

Here is the link rpggamergirl

http://www.rafb.net/paste/results/yMFC1S97.html

What do you think?

 

by: rpggamergirlPosted on 2006-03-03 at 17:32:03ID: 16100705

Please fix these entries:
O20 - Winlogon Notify: ldr64 - C:\WINDOWS\
O20 - Winlogon Notify: mloader32 - C:\WINDOWS\SYSTEM32\mloader32.dll

Delete this file:(you need to fix the entry in hijackthis first)
C:\WINDOWS\SYSTEM32\mloader32.dll <-- delete this in safe mode if necessary, you probably need Killbox if it doesn't go away easily.

Also do this please and let us see the log:
Download and save blacklight to your desktop.
http://www.f-secure.com/blacklight/try.shtml
Doubleclick blbeta.exe, accept the agreement, click scan > next.

You'll see a list of all the items it found. There will also be a log on your desktop with the name fsbl.xxxxxxx.log (where xxxxxxx represents numbers). The application finds both bad files and legitimate ones such as "wbemtest.exe", so don't choose the rename option yet! Copy and paste the log it generated in your next reply.

 

by: cpc2004Posted on 2006-03-03 at 18:51:14ID: 16101126

I have to study the DrWatson dump in order to find out culprit. Attach C:\DOCUME~1\JASONB~1\LOCALS~1\Temp\WERe749.dir00\winlogon.exe.mdmp at webspace.

Get public webspace
Use a free service like rapidshare to attach the minidumps and post the url of the mimidumps at this thread.
http://www.rapidshare.de/

 

by: rpggamergirlPosted on 2006-03-03 at 19:11:02ID: 16101231

also fix these:
O18 - Protocol: fcp - {B3133379-8789-4D3C-9593-C205D7297501} - C:\WINDOWS\Downloaded Program Files\fcplugin.dll
O9 - Extra button: FirstClass® - {02011FE3-C22B-451d-9A25-BF4DBB38B8E7} - C:\WINDOWS\Downloaded Program Files\fcplugin.dll

let us know if files refused to be deleted including this one:
C:\DOCUME~1\JASONB~1\LOCALS~1\Temp\WERe749.dir00

 

by: jbyrd1981Posted on 2006-03-03 at 22:22:56ID: 16102020

Ok here it is with the entries fixed and the mloader.dll deleted. http://www.rafb.net/paste/results/sJKVcK44.html I tried the blacklight program and it did not come up with anything. I am still recieveing the winlogon.exe.

20120131-EE-VQP-002

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