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12/27/2006 at 01:08AM PST, ID: 22103904
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4.0

No keyboards will work  - not even in Safe mode

Asked by Teresa_B in Operating Systems Miscellaneous

I have a PC from a customer who spilt coffee on her keyboard and bought a replacement. The replacement worked for a very short time and now no keyboards will work when trying to get into Windows XP Pro - customer has a log on screen.
I can't get into safe mode or safe mode with command prompt because of the llog on screen. I tried Last Known configuration that worked and still no good.
The keyboards do work if I go into BIOS settings. I tried loading them to default settings and still no good.
Customer does not have a copy of Windows XP Pro on disk.

I have a genuine copy - can I use that to do a recovery or something?

Help...please....
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About this solution

Zone: Operating Systems Miscellaneous
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Solution Provided By: Computer101
Participating Experts: 7
Solution Grade: A
 
 
 
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