Question

"The Remote Computer has Ended The Connection" Error on Windows XP Pro PC

Asked by: medium_grade

I am having trouble connecting to my Windows XP Pro workstation from Remote Desktop. This workstation was upgraded from XP Home.

When I try to access the computer from any other workstation, the connection immediately drops and I get the error message "The Remote Computer has Ended The Connection."

PLEASE SPARE ME THE USUAL CONFIGURATION STEPS FOR REMOTE DESKTOP. I HAVE SETUP EVERY OTHER WORKSTATION ON THIS NETWORK AND THEY ALL WORK FINE.

Here is the output of the Windows Firewall (yes, it is configured to allow remote desktop):

2007-06-29 11:21:36 OPEN-INBOUND TCP 192.168.1.50 192.168.1.52 2452 3389 - - - - - - - - -
2007-06-29 11:21:37 CLOSE TCP 192.168.1.52 192.168.1.50 3389 2452 - - - - - - - - -
2007-06-29 11:21:39 OPEN-INBOUND TCP 192.168.1.50 192.168.1.52 2454 3389 - - - - - - - - -
2007-06-29 11:21:40 CLOSE TCP 192.168.1.52 192.168.1.50 3389 2454 - - - - - - - - -
2007-06-29 11:21:41 OPEN-INBOUND TCP 192.168.1.50 192.168.1.52 2456 3389 - - - - - - - - -
2007-06-29 11:21:41 CLOSE TCP 192.168.1.52 192.168.1.50 3389 2456 - - - - - - - - -
2007-06-29 11:21:43 OPEN-INBOUND TCP 192.168.1.50 192.168.1.52 2458 3389 - - - - - - - - -
2007-06-29 11:21:43 CLOSE TCP 192.168.1.52 192.168.1.50 3389 2458 - - - - - - - - -
2007-06-29 11:21:57 CLOSE TCP 192.168.1.52 192.168.1.1 1178 2869 - - - - - - - - -

I did recieve this error message in my event log once (and only once):

Event Type:      Error
Event Source:      TermDD
Event Category:      None
Event ID:      50
Date:            6/29/2007
Time:            11:18:56 AM
User:            N/A
Computer:      MEDIA1
Description:
The RDP protocol component X.224 detected an error in the protocol stream and has disconnected the client.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 0b 00 02 00 5a 00   ......Z.
0008: 00 00 00 00 32 00 0a c0   ....2..À
0010: 00 00 00 00 32 00 0a c0   ....2..À
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
0028: 0b 00 00 00 0d 0a c1 81   ......Á
0030: 00 00 00                  ...    

I have already registered the Remote Desktop Service by running this command:

regsvr32 remotepg.dll

I have already used the PortQuery tool to ensure that the service is listening on port 3389:

Attempting to resolve name to IP address...

Name resolved to 192.168.1.52

querying...

TCP port 3389 (unknown service): LISTENING
portqry.exe -n media1 -e 3389 -p TCP exits with return code 0x00000000.

Also, I ran netstat -a
TCP    media1:3389            media1.tsitranscriptionservices.local:0  LISTENING

Does anybody have any real or potential sollution to this problem? VNC is not an option.

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Asked On
2007-06-29 at 12:59:35ID22667622
Tags

remote

,

has

,

ended

,

computer

,

connection

Topics

Operating Systems Miscellaneous

,

Remote Desktop/Terminal Services

,

TCP/IP

Participating Experts
3
Points
500
Comments
5

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Answers

 

by: SysExpertPosted on 2007-06-29 at 14:18:08ID: 19393666

Remove the RDP files and copy ones over from a working computer.

The upgrade may have messed them up.

ALso , don't forget to remove te old ones from the DLL cache etc.

I hope this helps !

 

by: RobWillPosted on 2007-06-29 at 17:40:04ID: 19394453

>>"Does anybody have any real or potential sollution to this problem?"
Rather a harsh way to ask for assistance <G>

On a similar note to SysExpert there are dozens of references to this error due to corruption of the security certificate/s. Likely due to the fact that it is an upgrade. One example of how to delete the certificates can be found at:
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=6031
This refers to NT and terminal server but the certificate is still in the same place with XP, but only one. Make sure you back up the registry key as suggested first.
Once deleted, reboot the PC, it is supposed to regenerate a new one.
Worth a try.

 

by: RobWillPosted on 2007-06-29 at 17:42:00ID: 19394460

 

by: medium_gradePosted on 2008-02-07 at 15:25:42ID: 31407434

Older Terminal Services DLLs worked perfectly.

 

by: dasher3000Posted on 2011-07-06 at 11:00:10ID: 36139994

Could someone please post a quick list of the files referenced in the solution?

Having this problem on my XP SP3 Workstation.

Thanks,
Dasher

20120131-EE-VQP-002

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