Question

Can't Change Administrator Password

We recently installed server 2008 and decided to test it as a replacement for our old
domain controller.
My colleague decided that it would be a wise idea to change our domain administrator
password, which it was. He went to active directory and reset the password instead of
pressing ctrl, alt, delete and changing it there.

Doing that has caused a problem, we can't change the password anymore, if I press
ctrl, alt and delete and try to change the password then it simply gives an error.

Is there any way to reset the password or rectify the problem?

Thanks in advance

  • pdcerror.gif
    • 6 KB

    Screen shot after password change attempt

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-02-08 at 05:31:26ID23147639
Tags

Microsoft

,

Server

,

2008

,

Active directory

Topics

Operating Systems Miscellaneous

,

Windows Network Security

,

Windows 2003 Server

Participating Experts
3
Points
0
Comments
7

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. ctrl+alt+del override
    I need to intercept ctrl+alt+del on an NT 4.0 SP4 system, and selectively enable/disable it. Ideally, once active, ctrl+alt+del would prompt the user for a pw for reboot. My goal is to lock down all key sequences that can get an inexperienced user into trouble. I've knocked o...
  2. disabling ctrl+alt+del
    I'm using VB6.0 and this program will be deployed on Win98/XP. However, I'm on win2k while writing this program. Is there a way to disable and enable the combo keys, ctrl + alt + del? I know it's stupid, but I tried to catch the keydown events but it did not work.
  3. Ctrl-Alt-Del problem
    This seems quite a strange problem which I have never come across before! Basically, the Ctrl-Alt-Del key sequence has stopped working! I have tried stopping all services and terminating all processes possible and also going into safe mode but nothing works. The strang...
  4. Disable ctrl-alt del + alt-tab in XP/nt/2000
    I need a freeware component or source code to disable ctrl-alt del + alt tab + start button in XP/NT/2000
  5. Cannot Ctrl+Alt+Del during logon
    Hi experts, I had set my WinXP logon and logoff options to use the welcome screen and also use fast user switching. 'coz the user Administrator is not shown, I have to press ctrl+alt+del twice to enable administrator login. The problem is that for a particular system...
  6. disable ALT + CTRL + DEL
    how can i disable ALT + CTRL + DEL programmeticly .

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: GeyybeccaPosted on 2008-02-08 at 05:40:54ID: 20849918

Are you unable to enter a password of your choice or is it the case as suggested by the message you display here that you have entered a password it just does not meet the domain requirements on complexity?

 

by: GenasysTechnologiesPosted on 2008-02-08 at 05:47:39ID: 20849963

it does not accept the password i have entered.
i disabled the password complexity requirements on the domain.
i've tried 11 character password using capitals, lower case, numerics and symbols so even if it was still enabled, it should have accepted it.

 

by: hlarsePosted on 2008-02-08 at 05:50:57ID: 20849987

I don't know if this works on server 2008, but I've used this utility successfully in the past.
http://home.eunet.no/pnordahl/ntpasswd/

 

by: hlarsePosted on 2008-02-08 at 05:52:54ID: 20850015

The above utility is to set a local account admin password.  I'm not sure if your domain admin account is not local for the machine.  In reading over your original post, that might not be what you are after.

 

by: GeyybeccaPosted on 2008-02-08 at 07:26:41ID: 20851056

ok you have disabled the complexity requirements in the domain, did you do the same for the 'Domain Controller Security Policy' I would check both and look at password length as well to be sure.

Has to be one of those

 

by: martin_babarikPosted on 2008-02-10 at 05:12:08ID: 20860943

Umm I don't think disabling something what is here for your protection is a good idea.
Complexity requirements mean this:
We have 4 categories of charactes:
- Uppercase letters
- Lowercase letters
- Numbers
- Special characters
Tha password meets complexity requirements if it contains at least 3 out of 4 of these categories, have apropriate length and doesn't contain even a part of your username in password.
Just take some phrase like "I'm trying my brand new windows 2008 server" and generate a passphrase from this, eg: I'mtmbnW2k8Serv"...very nice password, not difficult to remember.
But if you still want to use some unsafe password, yes you have to modify the Default Domain Controllers Policy. Also check if there's another policy linked to Domain Controllers OU, such specific account and password policy.

 

by: GenasysTechnologiesPosted on 2008-02-11 at 01:23:36ID: 20864888

Our main problem was that even though we met the policy requirements set
Server still rejected our request.


We found a solution to our problem.
We went to the Group Policy Management Snapin
Selected the default domain controllers policy and default domain policy
under our domain.
We then removed all the policy rules and used "gpupdate /force" to force all
the policy's in place.
We then re-added the policy's the way we wanted them and set the password
rules and then used "gpupdate /force" again.

That solved the problem.
 

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...