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9.3

Help Blue Screen Windows Server 2003

Asked by Akostech in Operating Systems Miscellaneous, Windows 2003 Server

Have a server that is blue screening at times.  Here are the results of the debug tool.  Please help me identify the problem.

Opened log file 'c:\debuglog.txt'
2: kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Expanded Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
2: kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
Loading Kernel Symbols
...............................................................
..........................................................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000124, memory referenced
Arg2: d000001b, IRQL
Arg3: 00000001, bitfield :
      bit 0 : value 0 = read operation, 1 = write operation
      bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: e083d3a1, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS:  00000124

CURRENT_IRQL:  1b

FAULTING_IP:
nt!KiInsertTimerTable+50
e083d3a1 894f04          mov     dword ptr [edi+4],ecx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT_SERVER_MINIDUMP

BUGCHECK_STR:  0xA

PROCESS_NAME:  MWExpertSystem.

TRAP_FRAME:  f2dbfc18 -- (.trap 0xfffffffff2dbfc18)
.trap 0xfffffffff2dbfc18
ErrCode = 00000002
eax=fd4886d0 ebx=000000ca ecx=fbb57b20 edx=e08a84c0 esi=00001700 edi=00000120
eip=e083d3a1 esp=f2dbfc8c ebp=f2dbfca4 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
nt!KiInsertTimerTable+0x50:
e083d3a1 894f04          mov     dword ptr [edi+4],ecx ds:0023:00000124=????????
.trap
Resetting default scope

LAST_CONTROL_TRANSFER:  from e083d3a1 to e0836df5

STACK_TEXT:  
f2dbfc18 e083d3a1 badb0d00 e08a84c0 fbb57a90 nt!KiTrap0E+0x2a7
f2dbfca4 e082dbe6 00000000 f2dbfd14 00000000 nt!KiInsertTimerTable+0x50
f2dbfcec e092ae57 fbd6adf0 00000006 00925e01 nt!KeWaitForSingleObject+0x314
f2dbfd50 e0833bef 000000fc 00000000 f2dbfd14 nt!NtWaitForSingleObject+0x9a
f2dbfd50 7c8285ec 000000fc 00000000 f2dbfd14 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
0096fce8 00000000 00000000 00000000 00000000 0x7c8285ec


STACK_COMMAND:  kb

FOLLOWUP_IP:
nt!KiInsertTimerTable+50
e083d3a1 894f04          mov     dword ptr [edi+4],ecx

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KiInsertTimerTable+50

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  48a2bc85

FAILURE_BUCKET_ID:  0xA_nt!KiInsertTimerTable+50

BUCKET_ID:  0xA_nt!KiInsertTimerTable+50

Followup: MachineOwner
---------

eax=f634f13c ebx=d000001b ecx=00000001 edx=40000000 esi=f634f120 edi=00000124
eip=e0836df5 esp=f2dbfc00 ebp=f2dbfc18 iopl=0         nv up ei ng nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00000286
nt!KiTrap0E+0x2a7:
e0836df5 833d40ee8ae000  cmp     dword ptr [nt!KiFreezeFlag (e08aee40)],0 ds:0023:e08aee40=????????
ChildEBP RetAddr  Args to Child              
f2dbfc18 e083d3a1 badb0d00 e08a84c0 fbb57a90 nt!KiTrap0E+0x2a7 (FPO: [0,0] TrapFrame @ f2dbfc18)
f2dbfca4 e082dbe6 00000000 f2dbfd14 00000000 nt!KiInsertTimerTable+0x50 (FPO: [0,3,0])
f2dbfcec e092ae57 fbd6adf0 00000006 00925e01 nt!KeWaitForSingleObject+0x314 (FPO: [5,13,4])
f2dbfd50 e0833bef 000000fc 00000000 f2dbfd14 nt!NtWaitForSingleObject+0x9a (FPO: [SEH])
f2dbfd50 7c8285ec 000000fc 00000000 f2dbfd14 nt!KiFastCallEntry+0xfc (FPO: [0,0] TrapFrame @ f2dbfd64)
WARNING: Frame IP not in any known module. Following frames may be wrong.
0096fce8 00000000 00000000 00000000 00000000 0x7c8285ec
start    end        module name
de400000 de5d0000   win32k   win32k.sys   Mon Feb 09 06:30:06 2009 (499013BE)
de5d0000 de5e7000   dxg      dxg.sys      Sat Feb 17 01:14:39 2007 (45D69D4F)
de5e7000 de62a000   ati2dvag ati2dvag.dll Wed Apr 05 23:04:15 2006 (4434852F)
de62a000 de669000   ati2cqag ati2cqag.dll Wed Apr 05 21:57:18 2006 (4434757E)
de669000 de69f000   atikvmag atikvmag.dll Wed Apr 05 22:25:29 2006 (44347C19)
de69f000 de9290c0   ati3duag ati3duag.dll Wed Apr 05 22:47:35 2006 (44348147)
de92a000 dea3e180   ativvaxx ativvaxx.dll Wed Apr 05 22:40:57 2006 (44347FB9)
dea3f000 dea89000   ATMFD    ATMFD.DLL    Sat Feb 17 08:59:31 2007 (45D70A43)
dea89000 deaa7000   RDPDD    RDPDD.dll    Sat Feb 17 09:01:19 2007 (45D70AAF)
e0800000 e0a7e000   nt       ntkrnlmp.exe Wed Aug 13 06:50:45 2008 (48A2BC85)
e0a7e000 e0aaa000   hal      halmacpi.dll Sat Feb 17 00:48:26 2007 (45D6972A)
f17a1000 f17e9000   TmXPFlt  TmXPFlt.sys  Fri Mar 27 07:16:15 2009 (49CCB57F)
f17e9000 f19113a0   VSApiNt  VSApiNt.sys  Fri Mar 27 06:56:36 2009 (49CCB0E4)
f280d000 f2816000   kbdhid   kbdhid.sys   Sat Feb 17 01:05:42 2007 (45D69B36)
f2bc5000 f2bf0000   RDPWD    RDPWD.SYS    Sat Feb 17 00:44:38 2007 (45D69646)
f3060000 f306b000   TDTCP    TDTCP.SYS    Sat Feb 17 00:44:32 2007 (45D69640)
f3d48000 f3d69100   tmcomm   tmcomm.sys   Tue Apr 01 07:02:16 2008 (47F21638)
f3f42000 f3f4d200   tmactmon tmactmon.sys Tue Apr 01 07:02:23 2008 (47F2163F)
f42d2000 f42dd200   tmevtmgr tmevtmgr.sys Tue Apr 01 07:02:23 2008 (47F2163F)
f44ea000 f453a000   HTTP     HTTP.sys     Sat Feb 17 01:28:12 2007 (45D6A07C)
f47e2000 f4840000   srv      srv.sys      Thu Dec 11 06:35:59 2008 (4940FB1F)
f4a5a000 f4a89e60   exifs    exifs.sys    Thu Aug 25 20:29:05 2005 (430E6251)
f4d73000 f4d7d000   ndisuio  ndisuio.sys  Sat Feb 17 00:58:25 2007 (45D69981)
f4df3000 f4e00000   TmPreFlt TmPreFlt.sys Fri Mar 27 07:16:14 2009 (49CCB57E)
f4e03000 f4e18000   Cdfs     Cdfs.SYS     Sat Feb 17 01:27:08 2007 (45D6A03C)
f4e40000 f4e51000   Fips     Fips.SYS     Sat Feb 17 01:26:33 2007 (45D6A019)
f4e51000 f4ec7000   mrxsmb   mrxsmb.sys   Fri Sep 05 11:26:52 2008 (48C14FBC)
f4ec7000 f4ef7000   rdbss    rdbss.sys    Sat Feb 17 01:27:37 2007 (45D6A059)
f4ef7000 f4f07480   tmtdi    tmtdi.sys    Wed Mar 05 02:02:19 2008 (47CE457B)
f4f08000 f4f32000   afd      afd.sys      Thu Oct 16 11:44:36 2008 (48F76164)
f4f32000 f4f63000   netbt    netbt.sys    Sat Feb 17 01:28:57 2007 (45D6A0A9)
f4f63000 f4ff3000   tcpip    tcpip.sys    Fri Jun 20 10:20:25 2008 (485BBCA9)
f4ff3000 f500c000   ipsec    ipsec.sys    Sat Feb 17 01:29:28 2007 (45D6A0C8)
f5054000 f5069000   usbhub   usbhub.sys   Sat Feb 17 01:13:05 2007 (45D69CF1)
f5168000 f531f000   TM_CFW   TM_CFW.sys   Wed Apr 30 07:21:12 2008 (48185628)
f531f000 f537e000   update   update.sys   Mon May 28 08:15:16 2007 (465AC7D4)
f537e000 f53b5000   rdpdr    rdpdr.sys    Sat Feb 17 00:51:00 2007 (45D697C4)
f53b5000 f53c7000   raspptp  raspptp.sys  Sat Feb 17 01:29:20 2007 (45D6A0C0)
f53c7000 f53e0000   ndiswan  ndiswan.sys  Sat Feb 17 01:29:22 2007 (45D6A0C2)
f53e0000 f53f4000   rasl2tp  rasl2tp.sys  Sat Feb 17 01:29:02 2007 (45D6A0AE)
f53f4000 f541b000   ks       ks.sys       Sat Feb 17 01:30:40 2007 (45D6A110)
f541b000 f542f000   redbook  redbook.sys  Sat Feb 17 01:07:26 2007 (45D69B9E)
f542f000 f5444000   cdrom    cdrom.sys    Sat Feb 17 01:07:48 2007 (45D69BB4)
f5444000 f5459000   serial   serial.sys   Sat Feb 17 01:06:46 2007 (45D69B76)
f5459000 f5475000   VIDEOPRT VIDEOPRT.SYS Sat Feb 17 01:10:30 2007 (45D69C56)
f5475000 f55dd000   ati2mtag ati2mtag.sys Wed Apr 05 23:03:52 2006 (44348518)
f55dd000 f5607000   USBPORT  USBPORT.SYS  Sat Feb 17 01:12:59 2007 (45D69CEB)
f5607000 f5619000   bxnd52x  bxnd52x.sys  Wed May 14 17:04:24 2008 (482B53D8)
f5639000 f5644000   dcdbas32 dcdbas32.sys Fri Jan 04 02:14:15 2008 (477DDCC7)
f5649000 f5652000   mssmbios mssmbios.sys Sat Feb 17 00:59:12 2007 (45D699B0)
f5659000 f5663000   mouclass mouclass.sys Tue Mar 25 03:03:09 2003 (3E7FFF2D)
f5669000 f5674000   kbdclass kbdclass.sys Sat Feb 17 01:05:39 2007 (45D69B33)
f5679000 f5688000   termdd   termdd.sys   Sat Feb 17 00:44:32 2007 (45D69640)
f5689000 f5692000   raspti   raspti.sys   Sat Feb 17 00:59:23 2007 (45D699BB)
f5699000 f56a4000   ptilink  ptilink.sys  Sat Feb 17 01:06:38 2007 (45D69B6E)
f56a9000 f56b4000   TDI      TDI.SYS      Sat Feb 17 01:01:19 2007 (45D69A2F)
f5d47000 f5d66000   Mup      Mup.sys      Sat Feb 17 01:27:41 2007 (45D6A05D)
f5d66000 f5da5000   NDIS     NDIS.sys     Sat Feb 17 01:28:49 2007 (45D6A0A1)
f5da5000 f5e3a000   Ntfs     Ntfs.sys     Sat Feb 17 01:27:23 2007 (45D6A04B)
f5e3a000 f5eab000   bxvbdx   bxvbdx.sys   Mon Jul 07 17:20:28 2008 (4872889C)
f5eab000 f5ed1000   KSecDD   KSecDD.sys   Sat Feb 17 00:46:32 2007 (45D696B8)
f5ed1000 f5ef6000   fltmgr   fltmgr.sys   Sat Feb 17 00:51:08 2007 (45D697CC)
f5ef6000 f5f09000   CLASSPNP CLASSPNP.SYS Sat Feb 17 01:28:16 2007 (45D6A080)
f5f09000 f5f27000   storport storport.sys Sat Feb 17 01:07:48 2007 (45D69BB4)
f5f27000 f5f44000   atapi    atapi.sys    Sat Feb 17 01:07:34 2007 (45D69BA6)
f5f44000 f5f6e000   volsnap  volsnap.sys  Sat Feb 17 01:08:23 2007 (45D69BD7)
f5f6e000 f5f9a000   dmio     dmio.sys     Sat Feb 17 01:10:44 2007 (45D69C64)
f5f9a000 f5fc1000   ftdisk   ftdisk.sys   Sat Feb 17 01:08:05 2007 (45D69BC5)
f5fc1000 f603c000   Wdf01000 Wdf01000.sys Thu Nov 02 04:54:18 2006 (4549B23A)
f603c000 f6052000   pci      pci.sys      Sat Feb 17 00:59:03 2007 (45D699A7)
f6052000 f6086000   ACPI     ACPI.sys     Sat Feb 17 00:58:47 2007 (45D69997)
f60a7000 f60b0000   WMILIB   WMILIB.SYS   Tue Mar 25 03:13:00 2003 (3E80017C)
f60b7000 f60c6000   isapnp   isapnp.sys   Sat Feb 17 00:58:57 2007 (45D699A1)
f60c7000 f60d4000   WDFLDR   WDFLDR.SYS   Thu Nov 02 04:54:05 2006 (4549B22D)
f60d7000 f60e4000   PCIIDEX  PCIIDEX.SYS  Sat Feb 17 01:07:32 2007 (45D69BA4)
f60e7000 f60f7000   MountMgr MountMgr.sys Sat Feb 17 01:05:35 2007 (45D69B2F)
f60f7000 f6102000   PartMgr  PartMgr.sys  Sat Feb 17 01:29:25 2007 (45D6A0C5)
f6107000 f6111000   percsas  percsas.sys  Tue Jul 01 12:05:49 2008 (486A55DD)
f6117000 f6127000   disk     disk.sys     Sat Feb 17 01:07:51 2007 (45D69BB7)
f6127000 f6133000   Dfs      Dfs.sys      Sat Feb 17 00:51:17 2007 (45D697D5)
f6137000 f6141000   crcdisk  crcdisk.sys  Sat Feb 17 01:09:50 2007 (45D69C2E)
f6177000 f6181000   dump_percsas dump_percsas.sys Tue Jul 01 12:05:49 2008 (486A55DD)
f6187000 f6192000   fdc      fdc.sys      Sat Feb 17 01:07:16 2007 (45D69B94)
f61b7000 f61c0000   ndistapi ndistapi.sys Sat Feb 17 00:59:19 2007 (45D699B7)
f61c7000 f61d4000   netbios  netbios.sys  Sat Feb 17 00:58:29 2007 (45D69985)
f61d7000 f61e5000   msgpc    msgpc.sys    Sat Feb 17 00:58:37 2007 (45D6998D)
f61e7000 f61f1000   Dxapi    Dxapi.sys    Tue Mar 25 03:06:01 2003 (3E7FFFD9)
f61f7000 f6201000   serenum  serenum.sys  Sat Feb 17 01:06:44 2007 (45D69B74)
f6207000 f6210000   watchdog watchdog.sys Sat Feb 17 01:11:45 2007 (45D69CA1)
f6217000 f6225000   HIDCLASS HIDCLASS.SYS Tue Mar 25 03:10:17 2003 (3E8000D9)
f6227000 f6236000   raspppoe raspppoe.sys Sat Feb 17 00:59:23 2007 (45D699BB)
f6237000 f6243000   USBSTOR  USBSTOR.SYS  Sat Feb 17 01:13:05 2007 (45D69CF1)
f6247000 f6250000   hidusb   hidusb.sys   Tue Mar 25 03:10:17 2003 (3E8000D9)
f6257000 f6261000   dump_diskdump dump_diskdump.sys Sat Feb 17 01:07:44 2007 (45D69BB0)
f6277000 f6283000   vga      vga.sys      Sat Feb 17 01:10:30 2007 (45D69C56)
f6297000 f62a4000   wanarp   wanarp.sys   Sat Feb 17 00:59:17 2007 (45D699B5)
f62c7000 f62d5000   NDProxy  NDProxy.SYS  Sat Feb 17 00:59:21 2007 (45D699B9)
f62e7000 f62f4000   Npfs     Npfs.SYS     Sat Feb 17 00:50:36 2007 (45D697AC)
f62f7000 f6302000   Msfs     Msfs.SYS     Sat Feb 17 00:50:33 2007 (45D697A9)
f6317000 f6326000   intelppm intelppm.sys Sat Feb 17 00:48:30 2007 (45D6972E)
f6327000 f632f000   kdcom    kdcom.dll    Tue Mar 25 03:08:00 2003 (3E800050)
f632f000 f6337000   BOOTVID  BOOTVID.dll  Tue Mar 25 03:07:58 2003 (3E80004E)
f6337000 f633e000   pciide   pciide.sys   Tue Mar 25 03:04:46 2003 (3E7FFF8E)
f633f000 f6346000   dmload   dmload.sys   Tue Mar 25 03:08:08 2003 (3E800058)
f63d7000 f63dc180   usbuhci  usbuhci.sys  Sat Feb 17 01:13:02 2007 (45D69CEE)
f63df000 f63e5b80   usbehci  usbehci.sys  Sat Feb 17 01:12:56 2007 (45D69CE8)
f63e7000 f63ef000   audstub  audstub.sys  Tue Mar 25 03:09:12 2003 (3E800098)
f63f7000 f63ff000   Fs_Rec   Fs_Rec.SYS   Tue Mar 25 03:08:36 2003 (3E800074)
f63ff000 f6406000   Null     Null.SYS     Tue Mar 25 03:03:05 2003 (3E7FFF29)
f6407000 f640e000   Beep     Beep.SYS     Tue Mar 25 03:03:04 2003 (3E7FFF28)
f640f000 f6415300   HIDPARSE HIDPARSE.SYS Sat Feb 17 01:12:35 2007 (45D69CD3)
f6417000 f641f000   mnmdd    mnmdd.SYS    Tue Mar 25 03:07:53 2003 (3E800049)
f641f000 f6427000   RDPCDD   RDPCDD.sys   Tue Mar 25 03:03:05 2003 (3E7FFF29)
f6427000 f642f000   rasacd   rasacd.sys   Tue Mar 25 03:11:50 2003 (3E800136)
f643f000 f6447000   mouhid   mouhid.sys   Tue Mar 25 03:03:12 2003 (3E7FFF30)
f6447000 f644e000   dxgthk   dxgthk.sys   Tue Mar 25 03:05:52 2003 (3E7FFFD0)
f6487000 f648ed80   usbccgp  usbccgp.sys  Sat Feb 17 01:13:08 2007 (45D69CF4)
f64b7000 f64b9980   compbatt compbatt.sys Sat Feb 17 00:58:51 2007 (45D6999B)
f64bb000 f64be900   BATTC    BATTC.SYS    Sat Feb 17 00:58:46 2007 (45D69996)
f65c1000 f65c2280   swenum   swenum.sys   Sat Feb 17 01:05:56 2007 (45D69B44)
f65c3000 f65c4580   USBD     USBD.SYS     Tue Mar 25 03:10:39 2003 (3E8000EF)
f6669000 f666a4c0   BASFND   BASFND.sys   Thu Apr 24 19:16:49 2003 (3EA87061)

Unloaded modules:
f17e9000 f1912000   VSApiNt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f17a1000 f17e9000   TmXPFlt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f17e9000 f1912000   VSApiNt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f17a1000 f17e9000   TmXPFlt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f1cca000 f1df3000   VSApiNt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f1c82000 f1cca000   TmXPFlt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f2183000 f22ac000   VSApiNt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f213b000 f2183000   TmXPFlt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f25c4000 f26ed000   VSApiNt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f257c000 f25c4000   TmXPFlt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f6437000 f643f000   usbccgp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f6197000 f61a0000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f4ad2000 f4bfb000   VSApiNt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f4a8a000 f4ad2000   TmXPFlt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f6267000 f6275000   imapi.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f5019000 f502c000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f62a7000 f62b0000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f63ef000 f63f7000   Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f6307000 f6311000   Flpydisk.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Closing open log file c:\debuglog.txt
 
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[+][-]05/22/09 01:53 PM, ID: 24455026Accepted Solution

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Zones: Operating Systems Miscellaneous, Windows 2003 Server
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Solution Provided By: schriste
Participating Experts: 2
Solution Grade: A
 
[+][-]06/20/09 06:51 PM, ID: 24675958Expert Comment

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