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Asked by rumone in Operating Systems Miscellaneous, Hard Drives & Storage
I supplied a PC from a UK builder of some experience to a customer locally. After several months the PC crashed, it appeared to lose the hard drive. The PC was returned under warranty and we were told that they had changed the CMOS battery and that everything was now fine. After a few months the same thing happened again. This time we removed the CMOS battery and everything was fine again. Several months later the same thing , this time we ran a dagnosis on the hdd and decided to clone the old drive and replace with new. Several months later same thing, we reformatted the hdd, reloaded everything and all was fine. Two weeks later the customer now received the following messages: "windows delayed write failed c:\system32\config\SysEven
t.Evt" and different file " fileC:\$Mft" .
The customer reports that the first error message was a precursor to the PC crashing when it first went wrong.
Before returning the PC to the customer 2 weeks ago, I ran a burn in test for several hours plus turned the PC on and off over a period of a week about 30 times and never once did it hesitate, running for days on end. I could change the motherboard and PSU but have already lost about £150 ($211) on the deal. Any ideas would be more than gratefully received.
Windows XP Home SP3 Core 2 Duo Intel graphics on board MSI MB P6NGM(MS-7357) 160GB Sata 1GB DDR
Thanks.
20091021-EE-VQP-81 - Hierarchy / EE_QW_Related_20080208
