Hi guys,
I reinstalled my dell computer using Dell's "Reinstallation CD" and it won't boot in windows after installation.
The CD didn't come with the computer originally; I requested them to send it to me for this particular computer about 2 months ago. The Dell 8400 was purchased 4 years ago.
I used the Dell reinstall CD to delete all partition and reinstalled the Windows XP Home (took me 2 hours). When it restarts at the end and boots & it will not boot into windows. I see the Windows Logo for 3 seconds, and it goes to the blue screen showing:
"Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK / F to check for hard drive corruption, and then restart your computer."
What I have tried:
- Delete partition and reinstall windows xp 4 times (it runs everything and at boot up shows logo then blue screen)
- taken out one ram stick at a time and boot (blue screen)
- Recovery Console using reinstallation disc (it runs everything and at boot up shows logo then blue screen)
- Chkdsk c: /p (it shows a lot of numbers but doesnt say anything is wrong)
- Chkdsk c: /f (The parameter is not valid. Try /? fr help)
- Taken out my sound card that I installed after I purchased the computer
The only 2 things I am suspicious about are:
1. My Geforce 8600 GTS video card. I purchased this video card 2 years ago to upgrade from the dell video card. I don't know if this is the reason why I can't boot into windows. I no longer have that dell video card.
2. Dell's installation disc. Disc # P/N MP849. (I am suspicious because it's not shipped at the same time)
Also, sometimes after the window's logo at boot up, it will show the black screen saying to start in safe mode or normal mode and any options I choose on there will take me to the blue screen again.
Here are the Specs of my Dell Dimension 8400:
Processor Type: Intel Pentium 4
Processor Speed: 3 ghz
Ram: 1.25 GB (1 is 1gb, 1 is 256mb)
Boot Sequence: CD > IDE hard drive (not present) > Sata hard drive
Primary Video controller: PEG
Video Card: replaced the dell video card with Geforce 8600 2 years ago.
I 've read some forum about install Raid controller & I am not sure what it is and why would my situation needs it. But maybe that's something I will try next.
I am not very IT savvy, I learn most things through reading blogs. So please provide me instructions/steps on what to do or a link will help, truly appreciated your time!
Cathy :)