asked on

Clearing bogos errors off the error LED

I've ran into abit of problems regarding a Sun SPARC Enterprise M5000 server.
The server currently got no OS installed so the system cannot boot, and this is intentional.
However the system see this failure to boot as a fault and reports it to the fault manager.
The fault manager seems to lit up the error LED in front of the case and this is the issue.

I cant figure out how to clear the error log so the error LED wont light yellow.

I'm no SUN expert but as far as I can tell the only logged error is the failed bootsequence, I'll provide full output for people with more Sun knowledge than me to analyze.

Any help is greatly appreciated!

login: default
Change the panel mode switch to Service and press return...
Leave it in that position for at least 5 seconds.  Change the panel mode switch to Locked, and press return...
XSCF> showstatus
*   IOU#0 Status:Degraded;
XSCF> fmdump -v
TIME                 UUID                                 MSG-ID
Apr 29 13:02:35.4717 f8fa48e7-8424-40ae-80f8-714222b607ba SCF-8001-KC
   66%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0/disk=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost/component=/HDD#0
          Location: /HDD#0
 
   33%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 29 13:02:58.0339 e9a092c5-3aa8-4888-969f-1c50d2eb6ad5 FMD-8000-11
  100%  fault.chassis.SPARC-Enterprise.io.pci.gbe.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
           Affects: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 08:16:51.2379 ccc7f069-5a2b-406c-ac81-f05b4f3375bf SCF-8001-KC
   66%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0/disk=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost/component=/HDD#0
          Location: /HDD#0
 
   33%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 08:17:13.8166 53fbc526-3030-4450-b9e4-82ddf62c21b8 FMD-8000-11
  100%  fault.chassis.SPARC-Enterprise.io.pci.gbe.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
           Affects: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 08:37:30.7644 7588e667-3393-4dc1-a3b7-807b1148352a SCF-8001-KC
   66%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0/disk=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost/component=/HDD#0
          Location: /HDD#0
 
   33%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 08:37:53.6165 793ae0b2-73f7-496f-bfc2-305836dc62c0 FMD-8000-11
  100%  fault.chassis.SPARC-Enterprise.io.pci.gbe.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
           Affects: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 09:12:23.2465 c03c1f4f-8f06-420e-9e0d-18815690df24 SCF-8001-KC
   66%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0/disk=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost/component=/HDD#0
          Location: /HDD#0
 
   33%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 09:12:45.7517 34d66131-a2ab-4758-b83a-08b1e330c4c6 FMD-8000-11
  100%  fault.chassis.SPARC-Enterprise.io.pci.gbe.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
           Affects: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=localhost:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 10:13:06.1391 c88246c1-4cc6-4af9-827f-fe26edb0840e SCF-8001-KC
   66%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0/disk=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=scf0-hostname/component=/HDD#0
          Location: /HDD#0
 
   33%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=scf0-hostname:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 10:13:29.6837 13c69b4f-3eb7-46ad-87f6-3510e517522c FMD-8000-11
  100%  fault.chassis.SPARC-Enterprise.io.pci.gbe.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
           Affects: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=scf0-hostname:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 11:08:40.5646 0deb1578-6ce4-44ad-9ba5-c5317ff9ce84 SCF-8001-KC
   66%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0/disk=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=scf0-hostname/component=/HDD#0
          Location: /HDD#0
 
   33%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=scf0-hostname:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 11:09:02.7455 12625d24-d833-4e52-84ee-4ae87847d3d9 SCF-8002-CY
  100%  upset.chassis.SPARC-Enterprise.io.pci.gbe.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=scf0-hostname:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
 
Apr 30 13:47:53.0952 f27546cd-3f40-44e2-8965-85a1230fbc89 SCF-8001-KC
   66%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0/disk=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=scf0-hostname/component=/HDD#0
          Location: /HDD#0
 
   33%  upset.chassis.SPARC-Enterprise.io.disk.boot
 
        Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/sas=0
           Affects: -
               FRU: hc://:product-id=SPARC Enterprise M5000:chassis-id=BCF081304N:server-id=scf0-hostname:serial=BF0811A1K2:part=CF00541-2240 02   /541-2240-02:revision=0101/component=/IOU#0
          Location: /IOU#0
XSCF>
XSCF> fmdump -e
TIME                 CLASS
Apr 29 13:02:35.3086 ereport.chassis.SPARC-Enterprise.asic.sas.disk.fe-boot-err
Apr 29 13:02:57.3780 ereport.chassis.SPARC-Enterprise.asic.gbe.fe-boot-err
Apr 30 08:16:51.0855 ereport.chassis.SPARC-Enterprise.asic.sas.disk.fe-boot-err
Apr 30 08:17:13.1907 ereport.chassis.SPARC-Enterprise.asic.gbe.fe-boot-err
Apr 30 08:37:30.6733 ereport.chassis.SPARC-Enterprise.asic.sas.disk.fe-boot-err
Apr 30 08:37:52.9769 ereport.chassis.SPARC-Enterprise.asic.gbe.fe-boot-err
Apr 30 09:12:23.1092 ereport.chassis.SPARC-Enterprise.asic.sas.disk.fe-boot-err
Apr 30 09:12:45.2166 ereport.chassis.SPARC-Enterprise.asic.gbe.fe-boot-err
Apr 30 10:13:06.0224 ereport.chassis.SPARC-Enterprise.asic.sas.disk.fe-boot-err
Apr 30 10:13:28.1328 ereport.chassis.SPARC-Enterprise.asic.gbe.fe-boot-err
Apr 30 11:08:40.4646 ereport.chassis.SPARC-Enterprise.asic.sas.disk.fe-boot-err
Apr 30 11:09:02.5676 ereport.chassis.SPARC-Enterprise.asic.gbe.fe-boot-err
Apr 30 13:47:53.0408 ereport.chassis.SPARC-Enterprise.asic.sas.disk.fe-boot-err
XSCF>
 
XSCF> showlogs error
Date: Apr 29 13:02:35 UTC 2008     Code: 60000200-cfffd7ff-0300003200000000
    Status: Warning                Occurred: Apr 29 13:02:34.546 UTC 2008
    FRU: /HDD#0,/IOU#0
    Msg: Boot process failed
Date: Apr 29 13:02:58 UTC 2008     Code: 60000000-bb010000-0300003200000000
    Status: Warning                Occurred: Apr 29 13:02:56.849 UTC 2008
    FRU: /IOU#0
    Msg: Boot process failed
Date: Apr 30 08:16:51 UTC 2008     Code: 60000200-cfffd7ff-0300003200000000
    Status: Warning                Occurred: Apr 30 08:16:50.360 UTC 2008
    FRU: /HDD#0,/IOU#0
    Msg: Boot process failed
Date: Apr 30 08:17:13 UTC 2008     Code: 60000000-bb010000-0300003200000000
    Status: Warning                Occurred: Apr 30 08:17:12.662 UTC 2008
    FRU: /IOU#0
    Msg: Boot process failed
Date: Apr 30 08:37:30 UTC 2008     Code: 60000200-cfffd7ff-0300003200000000
    Status: Warning                Occurred: Apr 30 08:37:30.133 UTC 2008
    FRU: /HDD#0,/IOU#0
    Msg: Boot process failed
Date: Apr 30 08:37:53 UTC 2008     Code: 60000000-bb010000-0300003200000000
    Status: Warning                Occurred: Apr 30 08:37:52.435 UTC 2008
    FRU: /IOU#0
    Msg: Boot process failed
Date: Apr 30 09:12:23 UTC 2008     Code: 60000200-cfffd7ff-0300003200000000
    Status: Warning                Occurred: Apr 30 09:12:22.385 UTC 2008
    FRU: /HDD#0,/IOU#0
    Msg: Boot process failed
Date: Apr 30 09:12:45 UTC 2008     Code: 60000000-bb010000-0300003200000000
    Status: Warning                Occurred: Apr 30 09:12:44.686 UTC 2008
    FRU: /IOU#0
    Msg: Boot process failed
Date: Apr 30 10:13:06 UTC 2008     Code: 60000200-cfffd7ff-0300003200000000
    Status: Warning                Occurred: Apr 30 10:13:05.301 UTC 2008
    FRU: /HDD#0,/IOU#0
    Msg: Boot process failed
Date: Apr 30 10:13:29 UTC 2008     Code: 60000000-bb010000-0300003200000000
    Status: Warning                Occurred: Apr 30 10:13:27.604 UTC 2008
    FRU: /IOU#0
    Msg: Boot process failed
Date: Apr 30 11:08:40 UTC 2008     Code: 40000200-cfffd7ff-0300003200000000
    Status: Information            Occurred: Apr 30 11:08:39.735 UTC 2008
    FRU: /HDD#0,/IOU#0
    Msg: Boot process failed
Date: Apr 30 11:09:02 UTC 2008     Code: 40000000-bb010000-0300003200000000
    Status: Information            Occurred: Apr 30 11:09:02.037 UTC 2008
    FRU: /IOU#0
    Msg: Boot process failed
Date: Apr 30 13:47:53 UTC 2008     Code: 40000200-cfffd7ff-0300003200000000
    Status: Information            Occurred: Apr 30 13:47:52.497 UTC 2008
    FRU: /HDD#0,/IOU#0
    Msg: Boot process failed
XSCF>

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omarfarid

Why don't you disable auto boot, so that server will not attempt to boot?

You may do that by setting auto-boot to false from OK prompt.

setnev auto-boot false

portalab

ASKER

Hi omarfarid. Thats what I'm doing lately to avoid getting the fault in the first place, but it doesnt help removing the error off the faultmanager which is my issue.

portalab

ASKER

I got this issue sorted now. Its a common problem so I'm gonna explain some.
On this model you need servicemode access to clear the logs. The fact the XSCF logs failed boots is working-as-intended in the current firmware release, however there is a soon to be released FW 1071 that fixes this issue. In the new version OBP problems within the domain will not make the hardware degraded.

Anyways, to acctually get rid of these nasty errors you need a servicemode login from SUN themselfs, then you can login and simply do a clearfault.

ASKER CERTIFIED SOLUTION

portalab

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