Question

Unix network UP and DOWN.

Asked by: KG1973

Hi, we a UNIX server with the following spec :

Sun Sparc Enterprise T5220 Server
4 core 1.2ghz ultrasparc 2 processor
4GB FBDIMM memory
with solaris 10 and Java enterprise system software

The problem is, sometime we can connect but most of the time it failed to response.
I am not an expert on unix but I do have experience in Windows server.

Strangely every afternoon, about 4-5pm, I can ping its ip address. But in the morning, it was totally down. I can't even ping on the machine itself. What seems to be the problem ?

Since this server is not used for sometime, I am thinking to reset the ip, but I don't know how and I am not sure whether that will solve the problem. I am more interested finding out what caused the problem before doing anything.

Please helpme to mitigate this problem.

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Asked On
2009-11-06 at 17:09:13ID24879773
Topics

Unix Setup

,

Unix Networking

,

Miscellaneous Networking

Participating Experts
1
Points
250
Comments
5

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Answers

 

by: ykampPosted on 2009-11-07 at 02:02:45ID: 25765665

Use OSI model to troubleshoot.

Physical Layer ---> Make sure that there are no Cabling problems on your Server. If it directly connected to the switch replace tha patch cord. If it goes through a wall outlet find a serious cable tester and make sure that your cabling is ok. Do that during the time that you cannot ping the server.

Data Link Layer---> Check your switch port , your switch i general and the servers network card.  

Network Layer ---> Check addresing , routes etc. Use an ip scanner to check for any dublicates.

Once I had a similar problem and after weeks i found out that this was happening when the accountant of my client was bringing his personal laptop. He had a static ip which was the same with one of my network printers. I've changed the printers address the problem was solved without being 100% sure why this was happening. After weeks I accidentaly checked his laptop and I've seen the static address.

I think this is a good way to start.

 

by: KG1973Posted on 2009-11-07 at 04:47:16ID: 25766082

I also think same way. Maybe there is same IP had been used by others. But then, I disconnect the server, and then I ping same IP from my PC. No response. That's mean nobody is using the same IP. I also scanned all IPs used in my dept t double confirm, and the outcome is same.

How can I check the Network card is ok ? How do I change the IP inUNIX ? I want to change it with different one.

 

by: ykampPosted on 2009-11-07 at 12:27:22ID: 25767885

is there any chance you can replace the network card?

 

by: KG1973Posted on 2009-11-09 at 06:05:55ID: 25775983

That would be hard for me to do it. I just need to confirm the problem first. If this is caused by faulty NIC, then I would ask the vendor to replace it. What I intend to do now  is to change to new ip address. But I don't know the command to change it. Any hint ?

 

by: KG1973Posted on 2009-11-26 at 05:24:17ID: 25915317

Hi,
At last it works on it own. I didn't change anything. What I did is just full restart. Now it works.
But I am still want to now why ... but I guess now I just need to keep monitor the performance.

20120131-EE-VQP-002

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