Question

SOLARIS & SAN: CANNOT SEE SAN DISK

Asked by: kintos

HI.

i am using solaris 8 . i cannot see my disk in Clariion SAN storage (FC-4700).
i have done below but still failed:

i) reboot server with boot -rv , run devfsadm
ii) run format , only see local disk

i have check HBA card in prtdiag file and the status is ok.
i can ping SAN SP ip address.meaning connectiviticy is ok.

any command or what should i try to solve the problem.
tq

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Asked On
2006-01-02 at 05:57:18ID21681052
Tags

solaris

,

san

Topics

Sun Solaris

,

Tivoli Storage Manager

,

Sun JDS

Participating Experts
3
Points
250
Comments
23

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Answers

 

by: durindilPosted on 2006-01-02 at 12:43:31ID: 15593459

Could you see the storage before, and it went away?

If not, and you are adding storage, you need to first enable persistent binding in your HBA conf file (i.e. /kernel/drv/lpfc.conf) and then add the necessary luns to the /kernel/drv/sd.conf file.  Then, you would do a boot -- -r to discover the disks.

 

by: kintosPosted on 2006-01-02 at 15:19:37ID: 15594486

ys. i saw it b4 and it went away now. i try that wen coming back to office.tq

 

by: kintosPosted on 2006-01-02 at 19:52:29ID: 15595947

i have check the file , it is still exist as b4 and i try reboot boot -rv,
still not connected.
is this something to do with volume manager . do i need to
redo the connection at volume manager.tq

 

by: JustUNIXPosted on 2006-01-03 at 02:28:04ID: 15597595

What FC adapter do you have? Is it JNI, Emulex or Sun?

If you have a Sun card, try "luxadm probe" and tell me what you get from it.
Otherwise you will have to se the vendor's tool(s).

 

by: kintosPosted on 2006-01-03 at 02:38:15ID: 15597618

i am using EMULEX FC card. i try get the tool.

 

by: kintosPosted on 2006-01-03 at 02:46:02ID: 15597644

is it  HBanyware diagnostic tool?

 

by: JustUNIXPosted on 2006-01-03 at 03:17:18ID: 15597776

Yes, that's it.

Also, did you move the adapter from one slot to another? If so, controller IDs will have changed!

 

by: JustUNIXPosted on 2006-01-03 at 05:06:14ID: 15598452

You may also use /usr/sbin/lpfc/lputil to verify adapter setup

Cheers,
Hanno

 

by: kintosPosted on 2006-01-03 at 17:31:16ID: 15604473

i have try lputil and can see many opition there.
from my reading, maybe there is problem with persistent binding.
should i refresh the binding ?..

i did not remove any adapters to another slot.

some info of lputil.
...........................

1) link status
Link Status for Adapter 0:


    Link Failure Count: 00000002
       Loss Sync Count: 00000007
     Loss Signal Count: 00000000
    Prim Seq Err Count: 00000000
     Invalid Xmit Word: 00000010
             CRC Count: 00000000
      Prim Seq Timeout: 00000002
       Elastic Overrun: 00000000
           ARB Timeout: 00000000

2) Status and Counters for Adapter 0:

      Active RPI Count: 0000
      Active XRI Count: 0000
       Xmit Byte Count: 00000008
        Rcv Byte Count: 00000007
      Xmit Frame Count: 00000026
       Rcv Frame Count: 00000037
        Xmit Seq Count: 00000026
         Rcv Seq Count: 00000037
      Total Orig Xchgs: 0000001A
      Total Resp Xchgs: 00000004
        Rcv PBSY Count: 00000000
        Rcv FBSY Count: 00000000

 is there any other info needed to recover this prob.

 i have increase points as this is critical , my systems  has been down for a week.our support with vendor has expired .


 

by: JustUNIXPosted on 2006-01-04 at 01:35:38ID: 15606247

When did the storage disappear? What has happened/changed?!!

A) Starting lputil, you should see some status info message like this one:
# /usr/sbin/lpfc/lputil
LightPulse Common Utility for Solaris/SPARC. Version 1.6a8 (03/03/2004).
Copyright (c) 2003, Emulex Network Systems, Inc.

Emulex Fibre Channel Host Adapters Detected: 2
Host Adapter 0 (lpfc0) is an LP9K (Ready Mode)
Host Adapter 1 (lpfc1) is an LP9K (Ready Mode)

B) Check entries in /kernel/drv/lpfc.conf (bindings are defined here)
    Do you know the WWNs of your Clariion storage?
    Do you have a switch between host and storage or is it direct attached?

C) Also, please check your messages file if the emulex LP card did recognize the connection:
    grep lpfc /var/adm/messages
    grep lpfc /var/adm/messages.?  (to check older files)

Cheers,
JustUNIX

 

by: JustUNIXPosted on 2006-01-04 at 01:36:21ID: 15606250

P.S.: I am living and working in Germany, therefore we have this time-lag :-(

 

by: JustUNIXPosted on 2006-01-04 at 01:41:09ID: 15606271

To be on the safe side, you may save your lpfc.conf file and refresh the persistant bindings using lputil.

What do you see when displaying persistant binding information?

 

by: BobHBPosted on 2006-01-04 at 07:39:04ID: 15608399

If you can, reboot and then run 'dmesg' and then please post the output.  ('dmesg' contains all the messages you saw scroll by on the screen the last time you booted the machine.)  This will give us a blow-by-blow account of what is happening as your machine comes up.


 

by: BobHBPosted on 2006-01-04 at 07:44:47ID: 15608435

Also, please tell us how your FC4700 is connected.  I have an FC4700 hooked to a 2-node Solaris 8 (E450's) cluster with Veritas VCS and VEA through EMC/Brocade switches.  I also have ECC (EMC Control Center) to monitor the physical health of the cluster.  What is your configuration?

I also had a fibre cable crimped (might as well have cut it!) by people doing work around the storage cabinet.  Was any work being done around your gear?

 

by: JustUNIXPosted on 2006-01-04 at 08:02:12ID: 15608606

BobHB: output from 'dmesg' can be found in /var/adm/messages

I think we have a problem on the FC and SCSI side, not with any higher layers like VCS or VxVM stuff.

 

by: BobHBPosted on 2006-01-04 at 09:24:34ID: 15609551

JustUNIX - I agree about where the problem undoubtedly lies (and also that dmesg output can be found in /var/adm/messages, but I like dmesg for recently-booted-system information).  I was giving my system's config as an example.

kintos:  Your FC4700 should have an administrative workstation with Navisphere on it.  Can you reach the FC4700 through that (to check its health).  You can ping it, so the 4700 is alive and well, to some degree.

By asking you to run 'dmesg' I was hoping to see output such as LUN acquisition:

Nov  3 11:17:12 DPH-DB002 Emulex LightPulse FC SCSI/IP 5.02b
Nov  3 11:17:15 DPH-DB002 lpfc: [ID 104753 kern.info] NOTICE: lpfc2:031:Link Up Event received  Data: 1 1 0 0
Nov  3 11:17:16 DPH-DB002 lpfc: [ID 129691 kern.notice] NOTICE: lpfc2: Firmware Rev 3.91A3 (D2D3.91A3)
Nov  3 11:17:16 DPH-DB002 lpfc: [ID 664688 kern.notice] NOTICE: lpfc2: WWPN:10:00:00:00:c9:24:f0:ec WWNN:20:00:00:00:c9:
24:f0:ec DID 0x610b13
Nov  3 11:17:16 DPH-DB002 lpfc: [ID 457646 kern.info] NOTICE: Device Path for interface lpfc2:
Nov  3 11:17:16 DPH-DB002 pcipsy: [ID 370704 kern.info] PCI-device: fibre-channel@2, lpfc2
Nov  3 11:17:16 DPH-DB002 genunix: [ID 936769 kern.info] lpfc2 is /pci@6,4000/fibre-channel@2
Nov  3 11:17:19 DPH-DB002 lpfc: [ID 615023 kern.info] NOTICE: lpfc3:031:Link Up Event received  Data: 1 1 0 0
Nov  3 11:17:21 DPH-DB002 lpfc: [ID 129691 kern.notice] NOTICE: lpfc3: Firmware Rev 3.91A3 (D2D3.91A3)
Nov  3 11:17:21 DPH-DB002 lpfc: [ID 664688 kern.notice] NOTICE: lpfc3: WWPN:10:00:00:00:c9:21:82:b3 WWNN:20:00:00:00:c9:
21:82:b3 DID 0x610b13
Nov  3 11:17:21 DPH-DB002 lpfc: [ID 457646 kern.info] NOTICE: Device Path for interface lpfc3:
Nov  3 11:17:21 DPH-DB002 pcipsy: [ID 370704 kern.info] PCI-device: fibre-channel@1, lpfc3
Nov  3 11:17:21 DPH-DB002 genunix: [ID 936769 kern.info] lpfc3 is /pci@6,2000/fibre-channel@1
Nov  3 11:17:21 DPH-DB002 lpfc: [ID 685918 kern.notice] NOTICE: lpfc2: Acquired FCP/SCSI Target 0 LUN 0
Nov  3 11:17:21 DPH-DB002         D_ID 0x610413 WWPN:50:06:01:60:40:04:e1:60 WWNN:50:06:01:60:20:04:e1:60
Nov  3 11:17:21 DPH-DB002 lpfc: [ID 685918 kern.notice] NOTICE: lpfc2: Acquired FCP/SCSI Target 0 LUN 1

[other LUNs acquired by the HBA],
and later as LUNs are loaded into the kernel:

Nov  3 11:17:28 DPH-DB002 genunix: [ID 936769 kern.info] pci_pci0 is /pci@1f,2000/pci@1
Nov  3 11:17:28 DPH-DB002 pci_pci: [ID 370704 kern.info] PCI-device: SUNW,isptwo@4, isp0
Nov  3 11:17:28 DPH-DB002 genunix: [ID 936769 kern.info] isp0 is /pci@1f,2000/pci@1/SUNW,isptwo@4
Nov  3 11:17:28 DPH-DB002 scsi: [ID 365881 kern.info] /pci@1f,2000/pci@1/SUNW,isptwo@4 (isp0):
Nov  3 11:17:28 DPH-DB002       Firmware Version: v4.66, Customer: 0, Product: 4
Nov  3 11:17:28 DPH-DB002 scsi: [ID 193665 kern.info] sd191 at lpfc3: target 0 lun 0
Nov  3 11:17:28 DPH-DB002 genunix: [ID 936769 kern.info] sd191 is /pci@6,2000/fibre-channel@1/sd@0,0

and then up the boot process as the emcpower devices are loaded and acquired to the point where PowerPath loads:

Nov  3 11:19:49 DPH-DB002 PowerPath[83]: [ID 702911 daemon.notice] executing "powermt load"
Nov  3 11:19:49 DPH-DB002 PowerPath[85]: [ID 702911 daemon.notice] executing "powermt config"
Nov  3 11:19:52 DPH-DB002 PowerPath[91]: [ID 702911 daemon.notice] reading registration file
Nov  3 11:20:08 DPH-DB002 genunix: [ID 454863 kern.info] dump on /dev/dsk/c0t0d0s1 size 4000 MB

I'm hoping the absence of a set of messages such as these will help localize the problem.






 

by: JustUNIXPosted on 2006-01-04 at 09:45:28ID: 15609785

BobHB: I was asking for the same with my command "grep lpfc /var/adm/messages"

Also, one of my customers has a Clariion system but NO Navisphere WS :-(

 

by: kintosPosted on 2006-01-10 at 17:24:31ID: 15667391

i am on emergency leave and will come back to
look at this prob back.

 

by: BobHBPosted on 2006-01-11 at 07:05:18ID: 15671016

kintos - thanks for checking in with us.  In addition to letting us know the status of LUN acquisition and powerpath from the last boot, let's check the status of your FC4700.  Assuming you have powerpath, would you run the following commands?  You will have to run them as root, and either be in or have /opt/EMCpower/bin/ in your path.  I've enclosed short information so you can see what a functioning system looks like.

# powermt display      [gives device summary.  For detail information see below]
Symmetrix logical device count=0
CLARiiON logical device count=27
==============================================================================
----- Host Bus Adapters ---------  ------ I/O Paths -----  ------ Stats ------
### HW Path                        Summary   Total   Dead  IO/Sec Q-IOs Errors
==============================================================================
  0 pci@6,4000/fibre-channel@2     optimal      27      0       -     0      0
  1 pci@6,2000/fibre-channel@1     optimal      27      0       -     0      0

# powermt display dev=all      [gives detailed status for each individual device.]
Pseudo name=emcpower21a
CLARiiON ID=F20011400352
Logical device ID=6006016417600000568C21E77F50D611
state=alive; policy=CLAROpt; priority=0; queued-IOs=0
==============================================================================
---------------- Host ---------------   - Stor -   -- I/O Path -  -- Stats ---
### HW Path                 I/O Paths    Interf.   Mode    State  Q-IOs Errors
==============================================================================
  0 pci@6,4000/fibre-channel@2 c7t0d21s0  SP A0     active  alive      0      0
  1 pci@6,2000/fibre-channel@1 c8t0d21s0  SP B0     active  alive      0      0

[rest of logical EMC power devices not listed]

# powermt display ports

Storage class = CLARiiON
==============================================================================
----------- Storage System ---------------     -- I/O Paths --   --- Stats ---
    ID              Interface         Wt_Q      Total    Dead    Q-IOs  Errors
==============================================================================
    F20011400352       SP A0           256         27       0        0       0
    F20011400352       SP B0           256         27       0        0       0

# powermt display paths

CLARiiON logical device count=27
==============================================================================
----- Host Bus Adapters --------- ------ Storage System -----    - I/O Paths -
### HW Path                            ID          Interface     Total    Dead
==============================================================================
  0 pci@6,4000/fibre-channel@2     F20011400352        SP A0         27       0
  1 pci@6,2000/fibre-channel@1     F20011400352        SP B0         27       0

Thanks.

 

by: BobHBPosted on 2006-02-21 at 06:41:06ID: 16008930

I would be interested in the disposition of this case, and the distribution of points between myself, JustUNIX and durindil.

20120131-EE-VQP-002

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