Question

SMTP issues with Solaris 10

Asked by: nukevet

I have a Sunblade 2000SPARC running solaris 10.  I am having an issue with receiving e-mail.  I have 3 different options I could use as the SMTP server, one using port 25, one port 26, and one port 2525.  

# netstat -an |grep LISTEN seems to show me that port 25 is open and listening.  However, I get the following message when I look in /var/svc/log/network-smtp:sendmail.log

[ Aug 29 09:08:38 Method "stop" exited with status 0 ]
[ Aug 29 09:16:45 Executing start method ("/lib/svc/method/smtp-sendmail start") ]
[ Aug 29 09:16:45 Method "start" exited with status 0 ]
[ Aug 29 13:55:22 Stopping because service disabled. ]
[ Aug 29 13:55:22 Executing stop method ("/lib/svc/method/smtp-sendmail stop 53") ]
[ Aug 29 13:55:22 Method "stop" exited with status 0 ]
[ Aug 29 16:56:15 Executing start method ("/lib/svc/method/smtp-sendmail start") ]
[ Aug 29 16:56:15 Method "start" exited with status 0 ]

Sometimes I get an error that the service is disabled, othertimes not.  But I never successfully send a outbound e-mail.

NS lookup tells me:

 nslookup smtp.myworkserver.com (the one configured for port 25)
Server:         192.168.10.1  (my local IP from home)
Address:        192.168.10.1#53  

Non-authoritative answer:
Name:   smtp.myworkserver.com
Address: aaa.bbb.ccc.ddd

TIA for any assists

Neal

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Asked On
2007-08-30 at 09:28:45ID22797819
Tags

solaris

,

10

,

sendmail

,

smtp

Topics

Sun Solaris

,

Email Servers

Participating Experts
2
Points
500
Comments
6

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Answers

 

by: JustUNIXPosted on 2007-08-31 at 01:04:24ID: 19806603

a) What does
     # svcs | grep sendmail
   show?

b) Any more information from
     # svcs -x
    available?

c) What happens if you do a
      # telnet 0 25
    on your system? Use "quit" to exit, if necessary.

d) Have you retried to restart the service?

e) Did you check /var/log/syslog for 'sendmail' messages already?

 

by: arthurjbPosted on 2007-09-02 at 07:07:04ID: 19817177

It is likely that your work system has a system in place that will not let you send outgoing email from outside their network.

Depending on the system they are using, it could be that they look at the ip address range, or they could even look at a particular ip address.

Your mail administrator at work can tell you which system they use, and add you to the approved list.

It may be a little tough if your isp uses dynamic ip addresses, since the work system would use your public ip, not your local 192.168... ip  Also your company may have a prohibition against off campus mail transfer.

The way to test this is to see if the email works when using the smtp settings for your local isp.  This will tell you if your box has the proper configuration for sending email.

 

by: nukevetPosted on 2007-09-03 at 14:36:04ID: 19822217

JustUNIX:
a) What does
     # svcs | grep sendmail
   show?

# svcs | grep sendmail
online         15:06:32 svc:/network/smtp:sendmail


+++++++++++++

b) Any more information from
     # svcs -x
    available?

# svcs -x
svc:/application/print/server:default (LP print server)
 State: disabled since Mon Sep 03 15:06:12 2007
Reason: Disabled by an administrator.
   See: http://sun.com/msg/SMF-8000-05
   See: lpsched(1M)

svcs -v shows:

online         -             15:06:32     53 svc:/network/smtp:sendmail


c) What happens if you do a
      # telnet 0 25
    on your system? Use "quit" to exit, if necessary.

# telnet 0 25
Trying 0.0.0.0...
Connected to 0.
Escape character is '^]'.
220 unknown ESMTP Sendmail 8.13.7+Sun/8.13.7; Mon, 3 Sep 2007 15:12:24 -0600 (MDT)

Neal

 

by: JustUNIXPosted on 2007-09-04 at 02:08:15ID: 19823872

As far as I can see, your local sendmail service is up and running fine on your Solaris server.
The messages in /var/svc/log/network-smtp:sendmail.log can be ignored.

Have a look into /var/log/syslog to see if any emails at all heva been transferred. Usually,
you should see messages like this:
Sep  3 06:06:34 dkv71u6 sendmail[13903]: [ID 801593 mail.info] l8346YWg013903: to=myuser, ctladdr=root (0/1), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=52681, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (l8346Ybp013916 Message accepted for delivery)

 

by: JustUNIXPosted on 2007-09-04 at 02:10:20ID: 19823876

If you have a mail server/router configured to deliver emails to your Solaris server (on the
standard port 25 for SMTP), you shoud be able to receive mails.
If you don't receive emails, the problem is not on your server but on some other system
which has to be informed to deliver (relay) mails to your server (for certain mail adresses
or domains).

20120131-EE-VQP-002

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