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8.7

Errors trying to register Solaris x86 for updates

Asked by KhaiPi in Sun Solaris

Tags: Solaris x86

I purchased Solaris 10 5/08 media and installed it on a Dell machine successfully. I then purchased a Solaris Subscription which I thought would enable me to register to receive updates and fixes. However, when I run the Solaris registration wizard I get one of two errors depending on whether I choose to activate a Sun Connection account or not. The errors are:

Error in SCN/Cacao Update License
Error in SCN/Cacao Update Contact

I have tried to resolve this by telephoning Sun support but they ask me for my contract number and when I tell them that I don't know what that is they say I need to contact my Sun representative. Clearly I don't have a Sun representative as I haven't purchased any Sun hardware. When I offer them my subscription number they say that it's not a contract number and tell me they can't help me.

So, what do I need to do so that I can receive updates and fixes to this Solaris x86 installation?
How do I get a contract that everyone seems to need?
What exactly did I get for my money by purchasing a Solaris subscription?

Thanks,

KP
 
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Zone: Sun Solaris
Tags: Solaris x86
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Solution Provided By: blu
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