Question

NTLDR: couldn't open drive,multi(0)disk(0)rdisk(0)partition(1) error on Windows XP Pro Compaq Presario

Asked by: rwbarton

I have a Compaq Presario...about 3 years old.  Win98Se was loaded, upgraded to XP Pro.  All ran fine for a year.  I think the HD died.  

Installed new HD-Maxtor DiamondMax Plus 9 80gb.  Ran the xp setup from disk.  All seemed to load properly.  Rebooted machine, Compaq screen came up, then the following message:

multi(0)disk(0)rdisk(0)partition(1)
NTLDR: couldn't open drive,multi(0)disk(0)rdisk(0)partition(1)  

When running set up, I did not run any special SCSI driver during set up.  Ran XP Repair console and found Boot list, and can see files in DOS mode.

How do proceed?  Bios issue, SCSI driver issue, IDE cable issue, Pin configuration on HD, ?  I am lost....

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2004-07-30 at 05:34:18ID21076908
Tags

open

,

drive

,

ntldr

,

multi

Topic

X-Windows Window Manager

Participating Experts
6
Points
50
Comments
15

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. boot problem on win98 with Compaq desktop 5461
    Installed a new Western Digital 40Mb HD and now want to install Win98 on old 500Mhz Compaq. When boot sequence starts, it goes to floppy then HD but locks up on HD with red COMPAQ screen. When I installed HD, it did same using Western Digital installation disk but I unplugg...
  2. create Compaq Diagnostic Partition
    Where can I find the files for creating a diagnostic partition on a Compaq Armada 1575D? On the support site of HP/Compaq I do not find any programs. The laptop is running Windows NT 4.0 now, but I prefer a boot disk for creating the partition. Without this partition I can't ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: GnsPosted on 2004-07-30 at 06:52:12ID: 11677008

This TA is actually wrong for your question... We deal with the X window system here (GUI system mainly found on unix/linux). Might need be moved to a windows TA perhaps?

Anyway, trying to address the issue:
This message means that ntloader (the windows bootloader) has problems reading windows (kernel32 perhaps... or is it ntoskrnl? Well, no matter) from the specified drive.
This could be for any number of reasons, like having changed the "bios"order of HDDs, the install being damaged etc.
First thing to do is to boot the recovery console (again:-) and run fixboot and possibly also fixmbr. fixboot will try to recreate a valid boot.ini file, and fixmbr will overwrite the MBR (master boot record) with a valid windoze bootrecord.
If neither of these things help.... Well, we'll try that then:-).

Do you still have the "failing drive" in the system? If so, it might play a little havoc with the bios view of which disk is "the first disk". Remedy would then be to remove it (or strap it to be slave / secondary...) and then do the recovery console thing (again:).

-- Glenn

 

by: rightmiremPosted on 2004-07-31 at 00:34:57ID: 11683160

I am guessing the master boot record is being seen, as the system appears to be getting to the boot sector, and finding ntloader.  I would aslo guess it is finding the boot.ini file, as it is referencing a partition psth (although the path specified is the default path as well.)

If you have two drives in the system...that could cause the issue...especially if one of them is the original drive.  Compaq used to put a teeny partition on the drive in advance of the primar OS partition for use by the BIOS.  If this is there, it could be causing some confusion.

M

 

by: gheistPosted on 2004-07-31 at 22:41:23ID: 11686797

First reset BIOS to factory defaults, install, boot,
Then update BIOS -"-
Then complain to manufacturer about incompatible system...

 

by: u2moosePosted on 2004-08-04 at 20:03:18ID: 11722911

Hi,
You are not in the right place. Yet, you can try some of the below steps:
1-When starting up, hit F8 repeatedly til getting the Boot menu and select the last goo known configuration | Follow the instruction to get the system to start as the last successful startup
2-Hopefully your system drive is fat32, if it is so you can boot it up with win98 startup disk
       -Once in A:\ (Floppy drive), try the below commands to make sure the boot.ini file has correct setting
attrib -r -a -h -s c:\boot.ini (This is to make boot.ini file not read only and not hidden)
edit c:\boot.ini (To open boot.ini for editing)
Your boot.ini has to be as below providing you have one hard drive, not ssci, and system file is on primary partition
======
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
======
Once you have it edited, remember to change file attribute with below command
attrib +r +a +s +h c:\boot.ini

Hope it help

Just a moose

 

by: GnsPosted on 2004-08-05 at 01:55:47ID: 11724187

No u2moose, that is not the case. What you show is a default install with Windows on the "bios first drive" and windoze boot partition as the first partition.
fixboot would automagically recreate a boot.ini that would point to the correct places.
This problem is likely because the failing drive is still in the system, and is "sometimes there"/"sometimes not".
It *could* also be because of discrepancies between the two drives in regard to partitioning, which is why I've not said anything about rightmirems advice, although ... One cannot be entirely sure _which drives_ MBR and/or boot.ini gets invoked, nor the state of them.
Gheist is right in that fiddling with the BIOS might help clear the situation a bit (since the bios is always an integral part of the booting process).

Now, without more info from rwbarton all we can do is theorize... and not particularily well at that.

-- Glenn

 

by: GnsPosted on 2004-08-30 at 08:21:45ID: 11931932

Without more feedback from rwbarton, this should be a split between me, gheist and possibly rightmirem... Although a three-way split of 50 seems a bit silly:-).

-- Glenn

 

by: phuqwitPosted on 2005-01-16 at 13:04:28ID: 13058466

I had the same problem. I tried everything mentioned here. The solution turned out to be the jumper settings on the drives. Make sure everything is Master/Slave rather than CSEL and that disk 1 (ide0/master) and its first partition is where XP is installed. Worked for me.

 

by: GnsPosted on 2005-01-17 at 01:50:58ID: 13061487

Agtreed phuqwit, cabel select is "Evil":-).
Mostly beacause of the huge amount af cables that don't "select", and the astonishing amount of badly done cable select cables... If the lead isn't snipped correctly, you'll end up with a cable that could potentially stop "selecting" depending on how it's bent (I've actually experienced this).

In this particular case, the cabling could be it, but since rwbarton mentions a drive going bad... I'll continue to lean that way:-).

-- Glenn

 

by: diceco_web_productsPosted on 2005-04-07 at 14:21:51ID: 13731288

Hi All.  Need some help here.  I'm having a problem similar to that of rwbarton.  

Error:  multi(0)disk(0)rdisk(0)partition(1)
NTLDR: couldn't open drive,multi(0)disk(0)rdisk(0)partition(1)  

I tried GNS's solution but I'm still having the same problem.  In the recovery Console I can run fixboot okay but there seems to be no indication that fixmbr will execute as I keep getting kicked back to the C prompt.  Unlike rwbarton, I have had no drive issues.  As this error has been a thorn in my side for over a month now, I've pretty much tried every hardware change and configuration.  My computer is a Compaq 5050 with a 333mhz processor and 256mb of memory.  I get the same error if I attempt to install Win2k as well.  I actually installed Win2k in the past and it ran fine.  I do recall having this issue back then too but it was over 3 years ago and darned if I can remember what I did to fix it.

When I run fixboot and exit out of repair console and eject disk, I get the usual Compaq logo startup screen but then I get a blank screen with the cursor flashing in the upper left hand side but it will accept no keystrokes or commands.  It just sets there..... mocking me as it blinks out morse code L-O-S-E-R over and over again, damn it!  But I digress.  I've tried using a bootdisk and running fdisk, format and Sys C before installing XP and still nothing.  I'd fear for my sanity if I had any to begin with.  I've built computers from scratch, setup RAID and SCSI systems, built servers, Networks and installed OS's for a hundred systems in the past 4 years since I began hobbying around with computers but this lowly little Compaq is handin' me my butt on a stick.  Any help any of you true Pro's could offer will be greatly appreciated.  Until then, I'll try reformating my drive as a Fat32 (the only thing I haven't tried)  Thank you. ----DWP

 

by: GnsPosted on 2005-04-09 at 04:41:56ID: 13743209

(Oh so true modulo:).

Well, the thing is ... That's a fairly old presario (right?)  you've got there, with a patently screwy bios IIRC (Had one similar some years ago:). One shouldn't be to fast in ruling out bad HW perhaps...
I'd imagine the only answer you'll get from Compaq-now-hp is "that OS is not supported on that machine"... Sigh.
Have you tried getting the latest ROMpaq from them and update the BIOS?

... Or you could do the right thing and install something nice, like a recent Linux distro, on it;-).
If this also errors out, we're likely looking at bad HW.

-- Glenn

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...