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5.0

IRQL_NOT_LESS_OR_EQUAL Blue Screen Trying To Install Minolta 2300W Printer Driver

Asked by daveclaridge in Operating Systems Miscellaneous, MS SharePoint

Tags: irql_not_less_or_equal

How can I diagnose this problem? The driver installs ok on my laptop XP system but not on my homecomputer where every time I try and install it, it fails with:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a
(0xbad0b1dc, 0x000000ff, 0x00000000, 0x80523912). A dump was saved in:
C:\WINDOWS\Minidump\Mini102803-07.dmp.

From PSTAT the exception ocuured in NTOSKRNL and I assume the bad address was bad0b1dc issued from 80523912 (in ntoskrnl)

The Dumpchk utility does not give me anything useful. What I want to do is try and find out what is on my system e.g a driver that is causing the printer driver install to blue screen. A reinstall of XP is the last thing I want to have to do if at all possible. I am keen to do some more debugging and learn in the process. What would you advise as my next steps. I am running XP Home edition
[+][-]11/28/03 12:28 PM, ID: 9839599Accepted Solution

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About this solution

Zones: Operating Systems Miscellaneous, MS SharePoint
Tags: irql_not_less_or_equal
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Solution Provided By: LucF
Participating Experts: 12
Solution Grade: A
 
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[+][-]11/25/03 10:19 AM, ID: 9819497Author Comment

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[+][-]11/25/03 10:25 AM, ID: 9819537Expert Comment

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[+][-]11/25/03 10:28 AM, ID: 9819553Expert Comment

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[+][-]11/25/03 11:06 AM, ID: 9819782Expert Comment

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[+][-]11/25/03 04:30 PM, ID: 9821744Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]11/25/03 04:49 PM, ID: 9821843Expert Comment

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[+][-]11/25/03 11:34 PM, ID: 9823024Expert Comment

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[+][-]11/26/03 01:51 AM, ID: 9823459Author Comment

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[+][-]11/26/03 02:33 AM, ID: 9823706Expert Comment

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[+][-]11/26/03 03:20 AM, ID: 9823864Expert Comment

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[+][-]11/26/03 04:23 AM, ID: 9824151Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]11/26/03 05:16 AM, ID: 9824355Expert Comment

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[+][-]11/26/03 05:17 AM, ID: 9824358Expert Comment

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[+][-]11/27/03 10:48 AM, ID: 9833177Author Comment

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[+][-]11/28/03 06:01 AM, ID: 9837681Assisted Solution

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[+][-]11/28/03 06:31 AM, ID: 9837870Author Comment

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[+][-]11/29/03 07:28 AM, ID: 9842484Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]11/29/03 07:47 AM, ID: 9842524Expert Comment

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[+][-]11/12/04 09:43 AM, ID: 12568183Expert Comment

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