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Problems modifying Windows 2000 ACLs

I'm running Windows 2000 SP2, IE 5.5 SP1 with all post SP1 updates.

I have lost the ability to add users or groups to any ACLs in Windows 2000. I can modify or remove any existing permissions - I just can not add any.

Any time I click on Add through any ACL modification capable program(mmc,
explorer, etc.) the program crashes. Here is a sample event log. The mmc program crashed immediately after clicking on Add.

Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date:  7/21/2001
Time:  05:43:43
User:  N/A
Computer: NCC1701-D
Description:
The application, mmc.exe, generated an application error The error
occurred on 07/21/2001 @ 05:43:43.353 The exception generated was
c0000005 at address 6992375E (<nosymbols>)
Data:
0000: 0d 0a 0d 0a 41 70 70 6c   ....Appl
0008: 69 63 61 74 69 6f 6e 20   ication
0010: 65 78 63 65 70 74 69 6f   exceptio
0018: 6e 20 6f 63 63 75 72 72   n occurr
0020: 65 64 3a 0d 0a 20 20 20   ed:..
0028: 20 20 20 20 20 41 70 70        App
0030: 3a 20 6d 6d 63 2e 65 78   : mmc.ex
0038: 65 20 28 70 69 64 3d 37   e (pid=7
0040: 32 30 29 0d 0a 20 20 20   20)..
0048: 20 20 20 20 20 57 68 65        Whe
0050: 6e 3a 20 37 2f 32 31 2f   n: 7/21/
0058: 32 30 30 31 20 40 20 30   2001 @ 0
0060: 35 3a 34 33 3a 34 33 2e   5:43:43.
0068: 33 35 33 0d 0a 20 20 20   353..
0070: 20 20 20 20 20 45 78 63        Exc
0078: 65 70 74 69 6f 6e 20 6e   eption n
0080: 75 6d 62 65 72 3a 20 63   umber: c
0088: 30 30 30 30 30 30 35 20   0000005
0090: 28 61 63 63 65 73 73 20   (access
0098: 76 69 6f 6c 61 74 69 6f   violatio
00a0: 6e 29 0d 0a 0d 0a 2a 2d   n)....*

etc.

There is also a problem in listing what groups a user is associated with. For example, if I use the Computer Management mmc and check what groups a user is a member of, the text is not listed - only the user icon is listed. Same thing if I check what users are members of what groups.

Any ideas on how to fix this would be greatly appreciated.

FWIW, I have already tried reinstalling Windows 2000 which fixed the
problem temporarily but it has returned.

Thanks,
Craig Hempenius
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AvonWyss
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I never came across this problem before. Can you think of any software you've installed which may have started the problem? Stuff like antivirus applications, file monitoring/replication software and such may have to do with it.
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chempenius

ASKER

I have two suspect packages that may have caused the problem not in particular order. The first is Norton Internet Security v2.0/NAV. I think that it could have been the latest NIS driver update(to v2.06) that caused the problem. I uninstalled NIS but it did not fix my ACLs problem so I have since reinstalled it.

My other suspect package is....... drum roll.... Office XP. I have not tried uninstalling Office XP to see what happens. I do know that the ACLs problem did start several days after first installing Office XP.

I should add that I have upgraded to IE SP2 since my original post.

I have posted to several forums in hope of a fix short of reinstalling Win2K.  If I have to install Windows again I'm going to reformat the drive first. Last time I just did an "over the top" install. I have good backups. I didn't really pay close enough attention to see a definite correlation between when the ACLs problem started relative to when a certain program or suite was installed.

You can bet that if I reinstall Windows again I will be paying *very* close attention.

---
CRH
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