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botsuka

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Dumpchk Help

Please help with minidump.  I have done a memory test and no errors were found.  It is an error with ntsokrnl but I don't know where to go from here.  Here is the output from dumpchk...

****************************************************************
**
** Windows 2000 Crash Dump Analysis
**
****************************************************************
*
Filename . . . . . . .c:\winnt\minidump\mini061704-02.dmp
Signature. . . . . . .PAGE
ValidDump. . . . . . .DUMP
MajorVersion . . . . .free system
MinorVersion . . . . .2195
DirectoryTableBase . .0x00030000
PfnDataBase. . . . . .0x818d7000
PsLoadedModuleList . .0x8046e8f0
PsActiveProcessHead. .0x8046e728
MachineImageType . . .i386
NumberProcessors . . .1
BugCheckCode . . . . .0x000000d1
BugCheckParameter1 . .0x00001014
BugCheckParameter2 . .0x00000002
BugCheckParameter3 . .0x00000000
BugCheckParameter4 . .0xed2b2b46

ExceptionCode. . . . .0x80000003
ExceptionFlags . . . .0x00000001
ExceptionAddress . . .0x804690f3


**** could not load kernel debugger extenion dll [ kdextx86.dll ]

****************************************************************
** Symbol File Load Log
****************************************************************

Module            CheckSum
 ntoskrnl.exe     001A56A3
 hal.dll          00019102
 BOOTVID.DLL      0000D8A2
 ACPI.sys         00029306
 WMILIB.SYS       00008BFD
 pci.sys          000143A0
 isapnp.sys       00016FFA
 compbatt.sys     0000756E
 BATTC.SYS        00010B43
 pciide.sys       00006354
 PCIIDEX.SYS      0000DE43
 pcmcia.sys       0001CA57
 ftdisk.sys       0001F7E3
 Diskperf.sys     000030D5
 dmio.sys         00027E97
 PartMgr.sys      000057C1
 MountMgr.sys     00014085
 atapi.sys        0001DF44
 disk.sys         0000C312
 CLASSPNP.SYS     0000E6F3
 KSecDD.sys       00016BE3
 Ntfs.sys         0008A248
 NDIS.sys         00036F8F
 Gernuwa.sys      0000D013
 Mup.sys          00022337
 CmBatt.sys       0000C524
 VIDEOPRT.SYS     0000CC26
 ati2mtag.sys     0008D3B8
 aw_host5.sys     000120B6
 USBD.SYS         0000D0D3
 uhcd.sys         00012D50
 el90Xbc5.SYS     0002108D
 i8042prt.sys     00015FE7
 mouclass.sys     00008454
 kbdclass.sys     00012871
 fdc.sys          00011CA4
 serial.sys       00014256
 serenum.sys      00007EC0
 parport.sys      00012781
 AFS2K.SYS        0002051D
 cdrom.sys        00014678
 KS.SYS           00022F68
 portcls.sys      0002BA69
 cwawdm.sys       000256D4
 HSFHWICH.sys     00035960
 HSF_DP.sys       0012C928
 HSF_CNXT.sys     00099839
 Modem.SYS        00012EF3
 fw.sys           001F19B0
 audstub.sys      00008EF7
 rasl2tp.sys      00018F32
 ndistapi.sys     00009EB1
 ndiswan.sys      00017941
 TDI.SYS          0000E55E
 raspptp.sys      0000D074
 ptilink.sys      000098F4
 raspti.sys       0000FED0
 ntspppoe.sys     0002F638
 parallel.sys     00016AFD
 swenum.sys       0000B910
 update.sys       0002DBA5
 usbhub.sys       000174FA
 NDProxy.SYS      000121C3
 EFS.SYS          00012FD0
 HPZius12.sys     0000BDAD
 usbprint.sys     0000EB2C
 usbscan.sys      00006772
 HPZid412.sys     000168AF
 HPZipr12.sys     00005427
 Fs_Rec.SYS       000034B4
 Null.SYS         000023CE
 Beep.SYS         0000C54F
 vga.sys          0001047D
 awlegacy.sys     0001238E
 mnmdd.SYS        0000F6C2
 Msfs.SYS         0000E5FA
 Npfs.SYS         00017E60
 rasacd.sys       0000F369
 tcpip.sys        0005E0F0
 msgpc.sys        000129D7
 wanarp.sys       00016EE6
 netbt.sys        00035C6B
 vsdatant.sys     0004DD7C
 netbios.sys      0000B5C1
 rdbss.sys        00036711
 OMCI.SYS         0000D3E8
 mrxsmb.sys       0006DB45
 dump_WMILIB.SYS  00008BFD
 dump_atapi.sys   0001DF44
 win32k.sys       001AC975
 AWDDI5.DLL       00009DFD
 awvid5.dll       00003EFA
 ati2dvag.DLL     00044453
 ati3d1ag.dll     000EDD25
 afd.sys          000202D1
 ParVdm.SYS       0000770B
 vpn.sys          000AA812
 wdmaud.sys       0001EE84
 sysaudio.sys     0000CF78
 Fips.SYS         0001050B
 srv.sys          0004A34F
 mdmxsdk.sys      0000D09A
 Scap.sys         0000FF03
 Cdfs.SYS         000164F2
 kmixer.sys       0002AD9A
 ipsec.sys        00013AC5
 naiavf5x.sys     000195F6
**** Error Loading Image
Module: TAPBIND1.SYS
  Image File: None
  Debug File: None
  CheckSum: 172A6
  Error: Could not find image

**** Error Loading Image
Module: NTSTAP1.SYS
  Image File: None
  Debug File: None
  CheckSum: 273AE
  Error: Could not find image


****************************************************************
** drivers
****************************************************************

 Base     Size     CheckSum Image Name
 80400000 001a5540 001a56a3 ntoskrnl.exe
 80062000 00010520 00019102 hal.dll
 ed410000 00002a20 0000d8a2 BOOTVID.DLL
 bffd8000 00027c20 00029306 ACPI.sys
 ed5c8000 00000f80 00008bfd WMILIB.SYS
 ed000000 0000e6a0 000143a0 pci.sys
 ed010000 0000b680 00016ffa isapnp.sys
 ed414000 00002320 0000756e compbatt.sys
 ed500000 00001b00 00010b43 BATTC.SYS
 ed5c9000 00000b00 00006354 pciide.sys
 ed280000 00005520 0000de43 PCIIDEX.SYS
 bffbd000 0001ab00 0001ca57 pcmcia.sys
 bffa0000 0001c220 0001f7e3 ftdisk.sys
 ed502000 00001d20 000030d5 Diskperf.sys
 bff7e000 000219c0 00027e97 dmio.sys
 ed418000 00002d00 000057c1 PartMgr.sys
 ed288000 000074c0 00014085 MountMgr.sys
 bff68000 00015180 0001df44 atapi.sys
 ed290000 00007720 0000c312 disk.sys
 ed020000 00008700 0000e6f3 CLASSPNP.SYS
 bff56000 000117c0 00016be3 KSecDD.sys
 bfed3000 000825a0 0008a248 Ntfs.sys
 bfea9000 00029aa0 00036f8f NDIS.sys
 ed41c000 00003780 0000d013 Gernuwa.sys
 bfe93000 00015640 00022337 Mup.sys
 ed484000 000025a0 0000c524 CmBatt.sys
 ed040000 0000c4c0 0000cc26 VIDEOPRT.SYS
 bfdd6000 0008b280 0008d3b8 ati2mtag.sys
 ed2a0000 00007b60 000120b6 aw_host5.sys
 ed2c8000 00004fc0 0000d0d3 USBD.SYS
 ed2b0000 00007f40 00012d50 uhcd.sys
 bfdc4000 00011400 0002108d el90Xbc5.SYS
 ed050000 0000b680 00015fe7 i8042prt.sys
 ed2d8000 00005400 00008454 mouclass.sys
 ed2e8000 00005ec0 00012871 kbdclass.sys
 ed2f8000 00006580 00011ca4 fdc.sys
 ed060000 0000f400 00014256 serial.sys
 ed49c000 00003640 00007ec0 serenum.sys
 ed310000 00006100 00012781 parport.sys
 ed070000 0000d440 0002051d AFS2K.SYS
 ed330000 00006c40 00014678 cdrom.sys
 bfd5e000 0001fd00 00022f68 KS.SYS
 bfd7e000 000241e0 0002ba69 portcls.sys
 bfda3000 00020b00 000256d4 cwawdm.sys
 bfd3a000 00023420 00035960 HSFHWICH.sys
 bfc2f000 0010a960 0012c928 HSF_DP.sys
 bfba4000 0008aee0 00099839 HSF_CNXT.sys
 ed360000 000070e0 00012ef3 Modem.SYS
 bf9b2000 001f1860 001f19b0 fw.sys
 ed5f0000 00000a40 00008ef7 audstub.sys
 ed080000 0000ca80 00018f32 rasl2tp.sys
 ed4b0000 000022e0 00009eb1 ndistapi.sys
 bf973000 00016ba0 00017941 ndiswan.sys
 ed4bc000 00003e60 0000e55e TDI.SYS
 ed090000 0000bc40 0000d074 raspptp.sys
 ed380000 00004400 000098f4 ptilink.sys
 ed390000 000040e0 0000fed0 raspti.sys
 bf955000 0001d220 0002f638 ntspppoe.sys
 ed0a0000 0000ea20 00016afd parallel.sys
 ed5fb000 00001000 0000b910 swenum.sys
 bf92a000 0002a3a0 0002dba5 update.sys
 ed0d0000 00009be0 000174fa usbhub.sys
 ed100000 00009ce0 000121c3 NDProxy.SYS
 ed3b8000 00006a20 00012fd0 EFS.SYS
 ed3d0000 00005660 0000bdad HPZius12.sys
 ed3e0000 00005460 0000eb2c usbprint.sys
 ed4d8000 00003020 00006772 usbscan.sys
 ed110000 0000c600 000168af HPZid412.sys
 ed4e0000 00003dc0 00005427 HPZipr12.sys
 ed516000 00001ca0 000034b4 Fs_Rec.SYS
 ed60b000 000009e0 000023ce Null.SYS
 ed60d000 00000ee0 0000c54f Beep.SYS
 ed4f0000 00003580 0001047d vga.sys
 ed4f8000 00002740 0001238e awlegacy.sys
 ed611000 00000f80 0000f6c2 mnmdd.SYS
 ed408000 00005240 0000e5fa Msfs.SYS
 ed120000 00008fa0 00017e60 Npfs.SYS
 ed51e000 00001e40 0000f369 rasacd.sys
 be898000 00051060 0005e0f0 tcpip.sys
 ed130000 00008680 000129d7 msgpc.sys
 ed2b8000 00007d00 00016ee6 wanarp.sys
 be848000 00027e00 00035c6b netbt.sys
 be808000 0003f3a0 0004dd7c vsdatant.sys
 ed140000 000081a0 0000b5c1 netbios.sys
 be73d000 0002a9c0 00036711 rdbss.sys
 ed4a0000 00002fe0 0000d3e8 OMCI.SYS
 be6c4000 00066240 0006db45 mrxsmb.sys
 ed63f000 00000f80 00008bfd dump_WMILIB.SYS
 be686000 00015180 0001df44 dump_atapi.sys
 a0000000 001a3f20 001ac975 win32k.sys
 ed647000 00000940 00009dfd AWDDI5.DLL
 ed4e4000 00002b40 00003efa awvid5.dll
 be644000 00000000 00044453 ati2dvag.DLL
 be55d000 00000000 000edd25 ati3d1ag.dll
 be49f000 0001d4a0 000202d1 afd.sys
 ed59e000 00001860 0000770b ParVdm.SYS
 be30b000 000a31a0 000aa812 vpn.sys
 be2f9000 00011f80 0001ee84 wdmaud.sys
 be778000 0000b8c0 0000cf78 sysaudio.sys
 ed260000 00008240 0001050b Fips.SYS
 be1d0000 0003bbc0 0004a34f srv.sys
 be1c8000 00002240 0000d09a mdmxsdk.sys
 ed2f0000 00004280 0000ff03 Scap.sys
 be0b8000 0000efe0 000164f2 Cdfs.SYS
 bdcd3000 00024240 0002ad9a kmixer.sys
 bdd48000 0000fa20 00013ac5 ipsec.sys
 bdade000 000149e0 000195f6 naiavf5x.sys
 bd9ee000 0000ae00 000172a6 TAPBIND1.SYS
 bd7f0000 0001d540 000273ae NTSTAP1.SYS

****************************************************************
** Process
****************************************************************


****************************************************************
** Thread
****************************************************************

THREAD Cid 0.0  Teb: 00000000  Win32Thread: 00000000 RUNNING
Owning Process 8046fd60
WaitTime (seconds)      0
Context Switch Count    32398              
Start Address 0x00000000
Stack Init 80474240 Current 80473f90 Base 80474240 Limit 80471240 Call 0
Priority 16 BasePriority 0 PriorityDecrement 0 DecrementCount 0


****************************************************************
** Register Dump For Processor #0
****************************************************************

eax=ffdff13c ebx=0000000a ecx=00000000 edx=40000000 esi=ed2b2b46 edi=00001014
eip=804690f3 esp=80473e8c ebp=80473ea0 iopl=0         nv up di pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00000286
cr0=8001003b cr2=00001014 cr3=00030000 dr0=00000000 dr1=00000000 dr2=00000000
dr3=00000000 dr6=ffff0ff0 dr7=00000400 cr4=000006d1
gdtr=80036000   gdtl=03ff idtr=80036400   idtl=07ff tr=0028  ldtr=0000


****************************************************************
** Stack Trace
****************************************************************

ChildEBP RetAddr  Args to Child
80473ea0 00000000 00000000 00000000 00000000 ntoskrnl!Kei386EoiHelper+0x2b4d


ASKER CERTIFIED SOLUTION
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jkr
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Avatar of botsuka
botsuka

ASKER

jkr... you're right... not really helpful (Microsoft that is)... but thank you for pointing me where to retrieve any error code explanations in future.  I really wish they were a little more comprehensive.  I think I've narrowed this down to a printer driver issue after checking the hcl.

Thanks