hedgemonkey
asked on
SU0013 on installation of windows 98?
I have the Win98 CD. I boot the machine in DOS and run setup from the CD. Every time, I get the following message;
SU0013
Error SU0013
Setup could not create files on your startup drive and cannot set up Windows. If you have HPFS or Windows NT file system, you must create an MS-DOS boot partition. If you have LANtastic server or SuperStor compression, disable it before running Setup. See SETUP.TXT on Setup Disk 1 or the Windows CD-ROM.
The machine is old slot 1 PII 400mhz, it need a complete reinstall but i keep getting this message, i have used fdisk to delete the existing partition and format c: /s after creating a new primary partition, i run setup from the DOS prompt and after the system check stage i get the Su0013 message, any ideas?
SU0013
Error SU0013
Setup could not create files on your startup drive and cannot set up Windows. If you have HPFS or Windows NT file system, you must create an MS-DOS boot partition. If you have LANtastic server or SuperStor compression, disable it before running Setup. See SETUP.TXT on Setup Disk 1 or the Windows CD-ROM.
The machine is old slot 1 PII 400mhz, it need a complete reinstall but i keep getting this message, i have used fdisk to delete the existing partition and format c: /s after creating a new primary partition, i run setup from the DOS prompt and after the system check stage i get the Su0013 message, any ideas?
ASKER
I am not running EZ Drive, i have a win 98 boot floppy, i boot to the floppy for the A: prompt, i use fdisk to create a partition, then format c: /s for format c drive, the CD rom is SCSI so i dont know i this has anything to do with my problem, i created the boot disk by downloading the .exe file from bootdisk.com.
I am still having problems so any further info would be great, i formatted a 233mhz machine the dy before, this was IDE cd rom, no SCSI and it went without a hitch.
thanks
I am still having problems so any further info would be great, i formatted a 233mhz machine the dy before, this was IDE cd rom, no SCSI and it went without a hitch.
thanks
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
My guess is that my last post solved the problem.
SU0013
Error SU0013
Setup could not create files on your startup drive and cannot set up Windows. If you have HPFS or Windows NT file system, you must create an MS-DOS boot partition. If you have LANtastic server or SuperStor compression, disable it before running Setup. See SETUP.TXT on Setup Disk 1 or the Windows CD-ROM.
This error can also occur if you try to install the retail version of Windows 95 over an existing installation of OSR2 on a hard disk using the FAT32 file system.
This error message can also occur if you have a FAT32 partition and you are installing Windows 95 (retail version), which only expects FAT16. This error can also occur if you are running EZ Drive and you have the Floppy Boot Protection option enabled in EZ Drive. You should be able to resolve this error by disabling the Floppy Boot Protection option in EZ Drive.
http://support.microsoft.com/default.aspx?scid=kb;en-us;129971
"SU" Error Message List for Windows 95/98/Me Setup