gwms1
asked on
USB Ports not working. NT KERN.VXD not loading. Code 2
My USB ports are suddenly not working. The yellow exclamation point indicates the NTKERN.VXD device loader for this device could not load.
USB Root Hub
Device type: Universal Serial Bus controllers
Manufacturer: (Standard USB Host Controller)
Hardware Version: Not available
Device status:
The NTKERN.VXD device loader(s) for this device could not load the device driver. (Code 2)
To fix this, click Update Driver to update the device driver.
>>When I do this, it automatically identifies the best driver location to be: C:\Windows\inf\usb.inf
>>Then it looks for usbccgp.sys (I direct it to c:\windows\system32\driver s) where it finds the file and appears to update, but returns to the same status Code 2 listed above.
I reboot. No changes have occured.
What should I be doing? Is there a place where I can download new drivers?
Thanks for your help.
gw
USB Root Hub
Device type: Universal Serial Bus controllers
Manufacturer: (Standard USB Host Controller)
Hardware Version: Not available
Device status:
The NTKERN.VXD device loader(s) for this device could not load the device driver. (Code 2)
To fix this, click Update Driver to update the device driver.
>>When I do this, it automatically identifies the best driver location to be: C:\Windows\inf\usb.inf
>>Then it looks for usbccgp.sys (I direct it to c:\windows\system32\driver
I reboot. No changes have occured.
What should I be doing? Is there a place where I can download new drivers?
Thanks for your help.
gw
ASKER
Thanks Sorgie. Following the link and the instructions appears very straight forward. However....
For me I was stopped at the Startup Disk. I was able to find aspi2dos.sys in the Windows\command\ebd directory, but none of the following (asked for by the Create a Startup Disk process) were found anywhere on my system:
autoexec.ebd
comand.ebd
config.ebd
extract.ebd
fixit.ebd
himem.ebd
ramdrive.ebd
readme.ebd
setramd.ebd
winboot.ebd
There are no *.ebd files on my system.
Beyond that the trhee files I need to replace are not on the ME CD. All three are on the system in the
C:\Windows\System32\Driver s directory.
uhcd.sys
usbhub.sys
usbd.sys
Any suggestions on what is going wrong here?
Thanks.
gw
For me I was stopped at the Startup Disk. I was able to find aspi2dos.sys in the Windows\command\ebd directory, but none of the following (asked for by the Create a Startup Disk process) were found anywhere on my system:
autoexec.ebd
comand.ebd
config.ebd
extract.ebd
fixit.ebd
himem.ebd
ramdrive.ebd
readme.ebd
setramd.ebd
winboot.ebd
There are no *.ebd files on my system.
Beyond that the trhee files I need to replace are not on the ME CD. All three are on the system in the
C:\Windows\System32\Driver
uhcd.sys
usbhub.sys
usbd.sys
Any suggestions on what is going wrong here?
Thanks.
gw
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ASKER
Thank you again. All went well with the advice listed. Although, I believe the problem was resolved when I found that my system had two System32/Drivers directories. One was in the Windows directory, the other in the programs directory.
The latter had 80 drivers, the other had 55. I copied the missing 25 drivers to complete the driver directory in Windows/System32. Then I deleted the USB Root Hub in control panel and rebooted. All drivers came up working perfectly.
I have no idea why or how I would have ended up with two System32 directories and a partial driver directory, but that seemed to be the problem.
Thanks for the help.
The latter had 80 drivers, the other had 55. I copied the missing 25 drivers to complete the driver directory in Windows/System32. Then I deleted the USB Root Hub in control panel and rebooted. All drivers came up working perfectly.
I have no idea why or how I would have ended up with two System32 directories and a partial driver directory, but that seemed to be the problem.
Thanks for the help.
Great glad it's fixed!!
ASKER
Great links. Lots of help. Thanks.
i tried to access data on my dell memory stick but my ME system but an error message appeared. the NTkern.vxd device loader was not found code #2.
also, file usbntmap.sys and usbstor.sys could not be located. can you assist?
also, file usbntmap.sys and usbstor.sys could not be located. can you assist?
Here's a good article on your problem