msemon1
asked on
Freeze when Updating hardware information data base
Hi: I'm trying to install a PCMCIA network/modem card (the 3Com LAN+Modem 3CXFEM656C) and my computer freezes when it gets to the "updating hardware information database" window. I thought this just happened when I installed this card, but it's happening whenever I try to install ANYTHING! Can you help me fix this problem? Thanks, Mark
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Also, make sure that you don't run out of diskspace on drive C:
Than ks.
Zee
Just in case you din't read my feedback reply, and for people reading this solution:
Norton is creating those OEM??.INF files.
The culprit is Norton System Doctor.
Don't run it unless you are toubleshootinh anything. And after that check for leftovers (those 0KB files).
Zee
ASKER
Thanks Zee -- I didn't pick that up in your reply. I'm now going to turn off Norton System Doctor.
Mark
Mark