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IE Relaunches

I just installed Office 2000 SP3.

Now when I click on a URL in Outlook a new IE window is launched instead of re-using an existing IE instance.

Do you know how I can switch it back?

Crash2100

Open the Internet control panel, click the advanced tab, find the setting "Reuse windows for launching shortcuts", check it and say ok.

gawilson2000

ASKER

It is already ticked.

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Crash2100

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gawilson2000

ASKER

I just tried it, and there is no difference.

anter

Once you apply the changes, you need to restart Internet Explorer.

gawilson2000

ASKER

Still no change.

gawilson2000

ASKER

I have increased the points.

Does anyone have any more ideas?

Crash2100

Check the permissions of these registry settings and make sure you have read and write permisssions:

HKEY_USERS\S-1-5-21-220523388-813497703-1957994488-1003\Software\Microsoft\Internet Explorer\Desktop\Components\GeneralFlags

HKEY_USERS\S-1-5-21-220523388-813497703-1957994488-1003\Software\Microsoft\Internet Explorer\Main\AllowWindowReuse

HKEY_USERS\S-1-5-21-220523388-813497703-1957994488-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings

Crash2100

Also check this registry key, make sure it's set to 1 and the permissions are set correctly:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\AllowWindowReuse

Crash2100

I found this, it says it's for win 2k, it appears to be the same on my xp machine:

OLEXP: How to Configure Outlook Express to Open Links in E-mail Messages in a New Browser Window
http://support.microsoft.com/default.aspx?scid=KB;en-us;q256953

gawilson2000

ASKER

I thought that you were onto something with that last one but it turns out that my settings in this area are fine ('%1',,'-1,0,,,,).

I haven't checked your registry settings yet.

gawilson2000

ASKER

One day, it just started working properly.

I expect that I needed to reboot after the changes.

Since this is the only change that I actually made - I can only suspect that this was the answer.

I'll only give you a B because your didn't suggest to reboot.

You should receive a nice lot of points anyway.

Thanks for your help.