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01.30.2004 at 12:26AM PST, ID: 20867724
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Generic Host Process for Win32 Services has encountered a problem........

Tags: host, generic, process, win32, services
I am going to lose my mind over this...Someone help!!! Please..I keep getting this error

Generic Host Process for Win32 Services has encountered a problem and needs to close.  We are sorry for the inconvenience.

szAppName : svchost.exe
szAppVer : 5.1.2600.0    
szModName : ntdll.dll
szModVer : 5.1.2600.1217    
offset : 0000b2ab

I have read to many post's, most of which refer to a virus etc.

I got this error after a clean install,after windows updates...After most of my drivers....

I got fed up and reformatted again....Used Killdisk...

I took my time and did one thing at a time trying to see what triggered it and the last few things I did was a sound driver update "from windows update"...This has the nforce chipset drivers etc...

The last time, I uninstalled almost everything "drivers" but still could not get rid of it...Please Help!

Windows xp pro
Abit NF7S V2
XP-2600+
1 gig of DDR 400
ATI 9600XT 128
Windows Updates Current

Virus Def up to date.

No Blaster

No other virus
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Question Stats
Zone: OS
Question Asked By: AiricR
Solution Provided By: shivsa
Participating Experts: 8
Solution Grade: B
Views: 3390
Translate:
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01.30.2004 at 12:29AM PST, ID: 10233448

Rank: Master

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01.30.2004 at 12:30AM PST, ID: 10233454

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01.30.2004 at 12:32AM PST, ID: 10233463

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01.30.2004 at 12:33AM PST, ID: 10233468

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01.30.2004 at 12:33AM PST, ID: 10233470

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01.30.2004 at 12:55AM PST, ID: 10233602

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01.30.2004 at 12:58AM PST, ID: 10233624

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01.30.2004 at 01:03AM PST, ID: 10233645

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01.30.2004 at 01:11AM PST, ID: 10233695

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01.30.2004 at 01:12AM PST, ID: 10233705

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01.30.2004 at 01:14AM PST, ID: 10233713

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01.30.2004 at 01:15AM PST, ID: 10233723

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01.30.2004 at 01:18AM PST, ID: 10233740

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01.30.2004 at 01:29AM PST, ID: 10233804

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01.30.2004 at 06:55AM PST, ID: 10235522

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01.30.2004 at 07:07AM PST, ID: 10235595

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01.30.2004 at 09:17AM PST, ID: 10236667

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01.30.2004 at 09:38AM PST, ID: 10236842

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01.30.2004 at 09:49AM PST, ID: 10236984

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01.30.2004 at 10:13AM PST, ID: 10237186

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01.30.2004 at 10:17AM PST, ID: 10237217

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01.30.2004 at 11:49AM PST, ID: 10237871

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01.30.2004 at 12:45PM PST, ID: 10238258

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01.30.2004 at 01:11PM PST, ID: 10238493

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01.30.2004 at 01:29PM PST, ID: 10238618

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05.13.2004 at 01:09PM PDT, ID: 11062910

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05.13.2004 at 04:21PM PDT, ID: 11064237

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08.27.2004 at 10:24AM PDT, ID: 11915515

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09.27.2004 at 10:37AM PDT, ID: 12162449

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10.28.2004 at 04:35PM PDT, ID: 12439905

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10.29.2004 at 10:55AM PDT, ID: 12446829

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06.22.2005 at 08:52PM PDT, ID: 14281338

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01.30.2004 at 12:29AM PST, ID: 10233448

Rank: Master

check the suggestions here.
 "Generic Host Process for Win 32 services encountered a problem and needed to close"
http://www.computing.net/windows2003/wwwboard/forum/395.html
 
01.30.2004 at 12:30AM PST, ID: 10233454
 
01.30.2004 at 12:32AM PST, ID: 10233463

Rank: Master

 
01.30.2004 at 12:33AM PST, ID: 10233468
Thanks forthe quick reply...Im doing some of the first things Icame across in your link now...My system doesnt crash...Or shut down...I get the error...I click dont send and go on my way for a few min....Etc....Im doing the MS Protect thing now...
 
01.30.2004 at 12:33AM PST, ID: 10233470

Rank: Master

 
01.30.2004 at 12:55AM PST, ID: 10233602
None of the above seem to work....It takes forever for me to access "my computer"...flashlight and all...three error messages before I can see drives and such......ANy other Ideas?
 
01.30.2004 at 12:58AM PST, ID: 10233624

Rank: Master

Did u say that it takes forever u to access my computer then u might wanna try this fix too.

XP Freezing when I click on My Computer - no drives appear
search (a flashlight may appear) for a long time (for example, 5 minutes) before files appear.

Disable the Windows Image Acquisition service.
More Information:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;819017

If this does not help, uninstall 821557 hotfix.

also do u have Sp1. if u installed it recently then try to reinstall it.
 
01.30.2004 at 01:03AM PST, ID: 10233645
I just did all the windows updates again after reformatting AGAIn...LOL..I opted not to archive the files...I always stay current with updates and virus defs...Religously...THats why im not leaning towards a virus?.......I got all the critical and other updates..+ media player 9 and its hotfix....I'll try the image link now
 
01.30.2004 at 01:11AM PST, ID: 10233695
WIA was stopped...so that wasnt it....
 
01.30.2004 at 01:12AM PST, ID: 10233705
I dont have an  821557 hotfix....
 
01.30.2004 at 01:14AM PST, ID: 10233713

Rank: Master

i would say scan your system one more time with online viruses scanner.


http://housecall.trendmicro.com/
http://security.symantec.com/
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.pcpitstop.com/antivirus/default.asp


also check for adware/spyware.
SpyBot-S&D : http://www.webattack.com/download/dlspybot.shtml
Ad-aware : http://www.webattack.com/download/dladaware.shtml

this is the general cause for this problem but u said u have done it but double check is always good.


 
01.30.2004 at 01:15AM PST, ID: 10233723
Im also behind a 4 port router via cable modem...During my last battle earlier it seems I lost a port too.I couldnt get access....I switched ports then I could access the net..Weird...Its going on 13 hours of this....Im ready to make little pc parts...
 
01.30.2004 at 01:18AM PST, ID: 10233740

Rank: Master

your solution must be in above comments.  please try one more time.
i am goin to sleep now. will check tomorrow.
 
01.30.2004 at 01:29AM PST, ID: 10233804
Did the virus again...

No Adware
N Spyware
Im going to bed to..I am burnt...

Thanks foryour help

We'll get on her tomorrow...I vcant even type anymore...LOL
 
01.30.2004 at 06:55AM PST, ID: 10235522
Hi,
on http://www.tek-tips.com/gviewthread.cfm/lev2/3/lev3/21/pid/760/qid/733900 I found the following advice:
"For windows XP: Use CMD prompt , and TASKLIST /SVC to see whats running under the SVCHOST's sessions."
Could you do this and post the entries relevant to svchost.exe, please?
Also, I know you're tired of hearing about virii, worms or other malware, I'd be, too, probably, but if the avove does not help identify the problem, could you perhaps post a log of HijackThis (http://www.tomcoyote.org/hjt/) to help determine if the tools and onlien scans didn't miss anything (this is a remote, I agree, but possible).
Thanks and good luck,
Jérôme

 
01.30.2004 at 07:07AM PST, ID: 10235595
Additionally, how is your CPU usage before the crash occurs? It is not by any chance at or near 100%, because I read about problems with errors in the registry that led to svchost.exe consuming a lot of CPU time. These problems could often be fixed by running regclean, also see LRI41's post at http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20812132.html
Good luck,
Jérôme
 
01.30.2004 at 09:17AM PST, ID: 10236667
Logfile of HijackThis v1.97.7
Scan saved at 11:16:59 AM, on 1/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\System32\Ati2evxx.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\system32\Ati2evxx.exe
H:\Program Files\Common Files\Symantec Shared\ccApp.exe
H:\WINDOWS\System32\sstray.exe
H:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
H:\WINDOWS\SYSTEM32\USRmlnkA.exe
H:\WINDOWS\SYSTEM32\USRshutA.exe
H:\WINDOWS\SYSTEM32\USRmlnkA.exe
H:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
H:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
H:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
H:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
H:\WINDOWS\explorer.exe
H:\Documents and Settings\Eric Reitzel\Desktop\HijackThis.exe
H:\Program Files\Messenger\msmsgs.exe

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - h:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - H:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - h:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "H:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "H:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [ATIPTA] H:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ScanSoft PaperPort 7 Registration Reminder] "H:\Program Files\ScanSoft\PaperPort\NAVBrowser.EXE" /r /i "H:\Program Files\ScanSoft\PaperPort\NavLoad.ini"
O4 - HKLM\..\Run: [USRpdA] H:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKCU\..\Run: [PPWebCap] H:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O8 - Extra context menu item: &Google Search - res://H:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://H:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://H:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://H:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://H:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1075451521546
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38015.9675115741
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4321/mcfscan.cab

 
01.30.2004 at 09:38AM PST, ID: 10236842
Weird E-mail...Does this make sense or is it just one of 3,000 spam e-mails?




From: Administrator@novastar.net | Add to Address Book
To: airicr@yahoo.com
Subject: Symantec AVF detected an unrepairable virus in a message you sent (SYM:09181230803098193605)
Date: Fri, 30 Jan 2004 11:45:10 -0500
       
 


Subject of the message: Hi
Recipient of the message: Hanaka, Erik