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8.4

HELPSVC.EXE using 90+% CPU Utilization

Asked by VSACIT in Windows XP Operating System

I have a user whos HELPSVC.EXE loads itself (he is not opening Windows Help) and starts maxing out his CPU.  Normally happens everyday after machine has been on for a few hours.  I have not been able to establish any possible causes.


Thank you,
Ben (VSACIT)

-------------------------------------------------
Machine Specs:
MPC T2000 2.5G Laptop
1 Gig RAM
Windows XP SP1
Updates recent from 1 month ago

Common apps:
  Office 2002
  IBM Client Access V5R2
  IBM WDSC Suite (v5.0)
[+][-]03/25/04 06:05 AM, ID: 10677010Expert Comment

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[+][-]03/25/04 06:09 AM, ID: 10677055Expert Comment

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[+][-]03/25/04 06:35 AM, ID: 10677310Author Comment

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[+][-]03/25/04 06:42 AM, ID: 10677386Accepted Solution

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About this solution

Zone: Windows XP Operating System
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Solution Provided By: LucF
Participating Experts: 4
Solution Grade: B
 
[+][-]03/25/04 06:45 AM, ID: 10677418Expert Comment

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[+][-]03/26/04 05:31 AM, ID: 10686813Author Comment

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[+][-]03/26/04 05:36 AM, ID: 10686857Expert Comment

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[+][-]08/28/04 06:44 PM, ID: 11924005Expert Comment

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[+][-]09/10/05 05:02 PM, ID: 14857763Expert Comment

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