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Msgina.dll failed to load
I am seeing the problem described at http://support.microsoft.com/default.aspx?id=836683.
I am helping a friend with her laptop, and she isn't sure if the cause is as described in the KB article, but the symptoms are definitely the same.
I tried to restore to "Last Known Good Configuration", but still the same problem.
I booted off the XP boot disks and went into the recovery console and overwrote msgina.dll with the version off the cd as described here: http://www.netadmintools.com/art190.html, but still the same problem.
I'm out of ideas. Any suggestions?
I am helping a friend with her laptop, and she isn't sure if the cause is as described in the KB article, but the symptoms are definitely the same.
I tried to restore to "Last Known Good Configuration", but still the same problem.
I booted off the XP boot disks and went into the recovery console and overwrote msgina.dll with the version off the cd as described here: http://www.netadmintools.com/art190.html, but still the same problem.
I'm out of ideas. Any suggestions?
Can you get into safe mode if os then
Take a look at this MS KB
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnwxp/html/windowsxpsystemrestore.asp
or this
HOW TO: Restore the Operating System to a Previous State in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;306084
Log on to Windows as Administrator.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
On the Select a Restore Point page, click the most recent system checkpoint in the On this list, click a restore point list, and then click Next. A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
Log on to the computer as Administrator. The System Restore Restoration Complete page appears.
Click OK.
BEGIN ARTICLE
--------------------------
The information in this article applies to:
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
--------------------------
IN THIS TASK
SUMMARY
Using System Restore to Restore Windows XP
If Windows XP Does Not Start
If Windows XP Does Start
Troubleshooting
REFERENCES
SUMMARY
This article describes how to use the System Restore tool to return your computer to a previous working state. System Restore takes a "snapshot" of critical system files and some program files and stores this information as restore points. You can use these restore points to return Windows XP to a previous state.
Using System Restore to Restore Windows XP
If Windows XP Does Not Start
If Windows does not start, restart Windows by using the Last Known Good Configuration feature:
Start the computer and then press the F8 key when Windows begins to start. The Windows Advanced Options menu appears.
Use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked) , and then press ENTER.
If a boot menu appears, use the ARROW keys to select Microsoft Windows XP , and then press ENTER. Windows XP restores the computer to the most recent restore point.
If Windows XP Does Start
Log on to Windows as Administrator.
Click Start , point to All Programs , point to Accessories , point to System Tools , and then click System Restore . System Restore starts.
On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next .
On the Select a Restore Point page, click the most recent system checkpoint in the On this list, click a restore point list, and then click Next . A System Restore message may appear that lists configuration changes that System Restore will make. Click OK .
On the Confirm Restore Point Selection page, click Next . System Restore restores the previous Windows XP configuration, and then restarts the computer.
Log on to the computer as Administrator. The System Restore Restoration Complete page appears.
Click OK .
Troubleshooting
You may inadvertently restore Windows XP to a previous configuration that you do not want. To undo the restoration:
Log on to Windows as Administrator.
Click Start , point to All Programs , point to Accessories , point to System Tools , and then click System Restore . System Restore starts.
On the Welcome to System Restore page, click Undo my last restoration , and then click Next . A System Restore message may appear that lists configuration changes that System Restore will make. Click OK .
On the Confirm Restoration Undo page, click Next . System Restore restores the original Windows XP configuration, and then restarts the computer.
Log on to the computer as Administrator. The System Restore Undo Complete page appears.
Click OK .
REFERENCES
For additional information about System Restore, click Help and Support on the Start menu. In the Search box, type system restore , and then press ENTER.
--------------------------
Published Sep 5 2001 7:37AM Issue Type kbhowto
Last Modifed Feb 15 2002 2:59PM Additional Query Words
Keywords kbAudITPro kbHOWTOmaster
COPYRIGHT NOTICE. Copyright 2002 Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052-6399 U.S.A. All rights reserved.
END ARTICLE
Take a look at this MS KB
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnwxp/html/windowsxpsystemrestore.asp
or this
HOW TO: Restore the Operating System to a Previous State in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;306084
Log on to Windows as Administrator.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
On the Select a Restore Point page, click the most recent system checkpoint in the On this list, click a restore point list, and then click Next. A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
Log on to the computer as Administrator. The System Restore Restoration Complete page appears.
Click OK.
BEGIN ARTICLE
--------------------------
The information in this article applies to:
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
--------------------------
IN THIS TASK
SUMMARY
Using System Restore to Restore Windows XP
If Windows XP Does Not Start
If Windows XP Does Start
Troubleshooting
REFERENCES
SUMMARY
This article describes how to use the System Restore tool to return your computer to a previous working state. System Restore takes a "snapshot" of critical system files and some program files and stores this information as restore points. You can use these restore points to return Windows XP to a previous state.
Using System Restore to Restore Windows XP
If Windows XP Does Not Start
If Windows does not start, restart Windows by using the Last Known Good Configuration feature:
Start the computer and then press the F8 key when Windows begins to start. The Windows Advanced Options menu appears.
Use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked) , and then press ENTER.
If a boot menu appears, use the ARROW keys to select Microsoft Windows XP , and then press ENTER. Windows XP restores the computer to the most recent restore point.
If Windows XP Does Start
Log on to Windows as Administrator.
Click Start , point to All Programs , point to Accessories , point to System Tools , and then click System Restore . System Restore starts.
On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next .
On the Select a Restore Point page, click the most recent system checkpoint in the On this list, click a restore point list, and then click Next . A System Restore message may appear that lists configuration changes that System Restore will make. Click OK .
On the Confirm Restore Point Selection page, click Next . System Restore restores the previous Windows XP configuration, and then restarts the computer.
Log on to the computer as Administrator. The System Restore Restoration Complete page appears.
Click OK .
Troubleshooting
You may inadvertently restore Windows XP to a previous configuration that you do not want. To undo the restoration:
Log on to Windows as Administrator.
Click Start , point to All Programs , point to Accessories , point to System Tools , and then click System Restore . System Restore starts.
On the Welcome to System Restore page, click Undo my last restoration , and then click Next . A System Restore message may appear that lists configuration changes that System Restore will make. Click OK .
On the Confirm Restoration Undo page, click Next . System Restore restores the original Windows XP configuration, and then restarts the computer.
Log on to the computer as Administrator. The System Restore Undo Complete page appears.
Click OK .
REFERENCES
For additional information about System Restore, click Help and Support on the Start menu. In the Search box, type system restore , and then press ENTER.
--------------------------
Published Sep 5 2001 7:37AM Issue Type kbhowto
Last Modifed Feb 15 2002 2:59PM Additional Query Words
Keywords kbAudITPro kbHOWTOmaster
COPYRIGHT NOTICE. Copyright 2002 Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052-6399 U.S.A. All rights reserved.
END ARTICLE
Have have tried siging on as a differnerent user such as the Adiministrator account and see if changing the users password makes a different.
ASKER
Thanks for the quick reply CrazyOne. I can't get into safe mode at all, but I'll try the repair installation.
ASKER
I don't even get to the log on screen. I can't log on as anyone.
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ASKER
You are crazy. 5 replies in 10 minutes.
I'll try the repair installation, I think. I'll have to read more about it to make sure it is what I want, but it looks like it leaves programs and data intact, so it should be fine.
Thanks
I'll try the repair installation, I think. I'll have to read more about it to make sure it is what I want, but it looks like it leaves programs and data intact, so it should be fine.
Thanks
ASKER
oh, and yes, i do have the cd.
Cool then you should be allright. Yes it does leave the data intact but you may need to reapply MS updates.
ASKER
I did the repair install last night and it works again. I did have one scary moment when the repair installation kept popping up this box saying something about a dynamic link library not working. I had to restart, but next time through the setup was fine.
Thanks for all your help CrazyOne.
Thanks for all your help CrazyOne.
Hey guys, I'm having the same problem, but I don't have the CD... I'm sure if I look around, I could find a Windows ME disk... can this be done?
How Do I Do a "Repair Installation"?
http://www.dougknox.com/xp/tips/xp_repair_install.htm
Repair
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
Visual aid to the above procedure
http://www.webtree.ca/windowsxp/repair_xp.htm
Click on How To Run a Repair Install
You May Lose Data or Program Settings After Reinstalling, Repairing, or Upgrading Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;312369
Data Loss May Occur After Reinstalling, Repairing, or Upgrading Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;312368