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07/30/2004 at 09:46AM PDT, ID: 21077236
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7.0

XP virus -- login screen displaying no users to log in with?

Asked by mark_at_acc in Windows XP Operating System

Tags: xp, screen, login, users, virus

I have an HP Pavilion 6746C with XP Professional Installed, only upgrade is 192 MB RAM.  I cannot get a user name to display in the login screen.  All that shows up is the "Windows XP" logo, the blue background, and the 2 lines on top and bottom, nothing else, no other text at all!

I've tried:

  safe mode,
  last known good configuration,
  debugging mode,
  safe mode with command prompt..

all give the same result.  I read about a way to hit ctrl-alt-delete twice at the welcome screen to get a command line method of logging in, but I could not get that to work either.

Is there a file or files I can copy from another XP machine to the problem machine to get this thing to log in?  Is this a known virus, or what?

I had a similar case on XP Home Ed. where I got users listed in login screen, but clicking any of them and entering password never got you in.  I even did an OS repair on that one, thinking some system files were corrupt, but that didn't even work, I ended up with the same problem.  I had to reinstall that OS from scratch (format HD, then install XP) ... is it possible this case is as bad as that?

Thanks,
Mark
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Zone: Windows XP Operating System
Tags: xp, screen, login, users, virus
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Solution Provided By: SheharyaarSaahil
Participating Experts: 11
Solution Grade: A
 
 
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